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Embassy Suites by Hilton Boca Raton

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1,137 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Boca Raton
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Showing 1,111: English reviews
Boston, Massachusetts
Reviewed 18 April 2016

I am an asthmatic with v bad allergies and request feather free room - was told no feathers in hotle. Like an idiot i believe them... 1 day in and stated not to feel well - 3 of the 4 pillows were feather! Called the front deck and raved like Joan Crawford and wire hangers... Offending pillows were replaced within...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Judith M
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for taking the time to write this review and please accept my sincere apologies that we were not able to meet your expectations during your recent stay at our hotel. It is through comments like yours that will help us improve our guest experience and I want you to know I have shared your comments with our front...

Cape Coral, United States
Reviewed 18 April 2016

First let me say the front desk staff was awesome! ...then on to the restaurant staff. We literarily had to insist that the manager on the floor take our order, on more than one occasion as they were "short staffed". We were told "I'll send someone right over" many times and there were not but a handful of guests in...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Labrenda S
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for your kind words concerning our awesome front desk staff. As for the lack of service provide by our Manager, please accept my sincere apologies that we failed to provide you with the level of service you would expect from an Embassy Suites Hotel. It is through comments like yours that will help us improve our restaurant service...

okeechobee, United States
Reviewed 18 April 2016

hotel was very nice to us about getting set up for party our classmates were able to get together whenever we wanted it was a fun time for us all i would recommend this for other group gatherings i did think the price was a little high and it was suppose to be a group rate

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Janet B
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for this kind review and I am happy that we were able to your classmates with a fun time. Hope to be able to host your next Class Reunion. At Your Service, Manny O'Neill General Manager

Delray Beach, Florida
Reviewed 16 April 2016

The decoration of the room was very modern and plush, however the mattress on the bed sagged. Of course, the quality of the mattress is crucial to having a good stay. In my opinion, they should focus more on have good, firm, comfortable beds, rather than on the decorations in the room. Also, the room was freezing in the morning....

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Helpful?
Thank DeniseP02
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for taking the time to write this review and please accept my sincere apologies that we were not able to provide you with a memorable a stay. It is comments like yours that will help us improve our guest experience and I want you to know I have shared this review with the appropriate staff members and coached...

Byron Center, Michigan
Reviewed 15 April 2016

We found the hotel to be reasonably updated through-out. However, the cleanliness of the room in particular was not what we've come to expect from Hilton brand properties. The staff was kind, but we found the housekeeping personnel to be below expectations for Hilton.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Joe T
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for taking the time to write this review and please accept my sincere apologies that we were not able to provide you with a properly cleaned room during your recent stay at our hotel. It is comments like yours that will help us improve our guest experience and I want you to know I have shared this review...

Duluth, United States
Reviewed 14 April 2016

Hotel rooms were very small. No additional sink in room. Beds were pushed against the wall and against the window. Moldy refrigerator. Slow to respond when requested additional services. The staff was very friendly and accommodating.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Cynthia P
Manny O, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for taking the time to write this review and please accept my sincere apologies that we were not able to provide you with a rewarding stay. It is comments like yours that will help us improve our guest experience and I want you to know I have shared this review with the appropriate staff members and coached them...

Suffolk, Virginia
Reviewed 13 April 2016

We stayed at Embassy Suites in Boca (Room 245) for 7 days in March and had a wonderful time. The weather was perfect and was a great time to get away and out of the chilly north. Our room was clean and well furnished. You have a dorm size refrigerator; a small coffee maker; ironing boards with iron and hair...

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1Thank vacation112010
SW RANCHES, United States
Reviewed 13 April 2016

Beds most comfortable, our room was clean. The breakfast was really wonderful. Staff was good. Check in & check out very good. But.....a big problem. The building has some real serious leak problems. A lot of musky smells on all floors. Especially the top floor. Everyone was complaining about it. This building needs some serious maintenance. Most likely a new...

Review collected in partnership with Embassy Suites Hotels
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2Thank Patricia S
Fort Lauderdale, Florida
Reviewed 13 April 2016

The newly renovated hotel was warm and inviting. Rooms were comfortable, clean, and complete will all amenities. The beds were especially comfortable. Staff was pleasant and very accommodating. The location is convenient to highways, restaurants, shopping and entertainment. I would highly recommend the hotel if you are in the area.

Review collected in partnership with Embassy Suites Hotels
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Thank Dianne_A118 A
Margate, Florida
Reviewed 13 April 2016

We were there for a wedding and everyone was very satisfied. The only thing I would have liked was if the lounge and restaurant was open later then 11 on the weekend. Reason was because there wasn't anything close to the hotel to enjoy

Review collected in partnership with Embassy Suites Hotels
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Thank Ginger815

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Embassy Suites Boca Raton is located in the heart of Boca Raton. Easy access to all major Boca Raton attractions including the upscale Town Center Mall, Boca Raton Museum of Art, Mizner Park Shopping and Dining, Boomers Family Fun complex, Morikami Japanese Gardens, Trendy Atlantic Avenue, and of course, those beautiful beaches. Also close by you will find Florida Atlantic University, and Lynn University. Complimentary Full cooked-to-order breakfast each morning and nightly managers reception. ... more   less 

Additional Information about Embassy Suites by Hilton Boca Raton

Address: 661 NW 53rd Street, Boca Raton, FL 33487
Region: United States > Florida > Boca Raton
Price Range: ₹ 6,996 - ₹ 15,093 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Boca Raton 3.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Embassy Suites Boca Raton
Boca Raton Embassy Suites
Hotel Style:
#9 Romantic Hotel in Boca Raton
#9 Business Hotel in Boca Raton
#12 Family Hotel in Boca Raton
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Boca Raton staff and other travellers.
8 questions
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Questions? Get answers from Embassy Suites by Hilton Boca Raton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Too cold. What good is a free breakfast if you freeze while eating?”
ladyagogo, 21 Apr 2017 | Read review
“get a high floor”
stalno, 8 Apr 2017 | Read review
“Rooms on the upper floors (5 and 6) are usually quieter - but, rooms are very sound proof!”
nancycJ4529FF, 8 Apr 2017 | Read review
“stay somewhere else- had to listen to groups of teens screaming in the parking lot at 2 am.”
NWC07, 29 Mar 2017 | Read review
“I picked a corner end room for a quieter stay”
LTH1BallstonSpa_NY, 2 Mar 2017 | Read review
5 of 5