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TownePlace Suites Boca Raton

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Traveller (24)
Room & Suite (24)
Pool & Beach (2)
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Overview
  • Excellent37%
  • Very good34%
  • Average11%
  • Poor8%
  • Terrible10%
Travellers talk about
“full kitchen”(12 reviews)
“tri rail”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2 Star Hotel
All hotel details
Additional information
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Offers from TownePlace Suites Boca Raton
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (135)
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47
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LanguageEnglish
47
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14
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All reviewsfull kitchentri railtwo bedroom suitefront deskthe spring hill suitespros and conssmall kitchenettedining tablefree breakfastcheck in was easyflat screen tvevery morningper nightbreakfast staffsouth floridaspecial thanksthe general manager
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1 - 5 of 132 reviews
Reviewed 3 weeks ago

We really enjoyed this hotel. We had a two bedroom suite and there was plenty of room for the 5 of us. Check in was easy and Christopher was great! Problem is: They advertise free breakfast, but when you get there, they tell you you...More

Thank SuncoastTravelers
Response from TownePlace Suit... B, General Manager at TownePlace Suites Boca RatonResponded 2 weeks ago

Thank you for your fair and thoughtful review. While it will not help your previous stay, I am pleased to report that we will begin offering breakfast at the TPS later on this year. This has been influenced in part to the weather conditions we...More

Reviewed 4 weeks ago

One of the worst hotels I've stayed at! 2 cockroaches were spotted in our room, beds are super uncomfortable, lobby has a disgusting stench, and employees telling inaccurate information over the phone that was not honored in person. Should have stayed at the SpringHill Suites...More

Thank Cris-annL
Response from TownePlace Suit... B, Manager at TownePlace Suites Boca RatonResponded 3 weeks ago

Certainly, we are humbled and disappointed in your assessment of the hotel. We apologize that your stay was at the level described in your posting. We will take the necessary steps to re-examine and re-shape our image to ensure a full restoration moving forward. Warm...More

Reviewed 4 weeks ago

WE were overcharged and attempted several times to resolve with this location. They admitted the overcharge but couldn't seem to fix it! It's a crime that these big companies try to get away with ripping people off!More

Thank Binaray96
Response from TownePlace Suit... B, Manager at TownePlace Suites Boca RatonResponded 3 weeks ago

Binaray, On behalf of the team, I apologize that the situation left such a negative impression. Our intention and objectives are to ensure a comfortable and problem free stay. We regret any portion of your experience to be less than acceptable. Has the problem since...More

Reviewed 21 March 2018 via mobile

When we arrived no one was at the reception desk. We arrived around 6 pm The place reminded me of dorm rooms. The room itself seemed clean until we found a used condom behind the television the next morning. Luckily we only were staying one...More

Thank Stephanie d
Response from chris a, General Manager at TownePlace Suites Boca RatonResponded 22 March 2018

On behalf of the team, I am humbled by your experience. This is clearly not the level of service and ambiance that we have established for the hotel. We regret your experience and appreciate the understandable low marks and sentiments. It is in these times...More

Reviewed 19 March 2018

This Place is good if you have a business trip or a short trip... You have free breakfast at the spring hills just beside. Not sure if you can enjoy the pool at the same place. It is quiet and clean however some rooms have...More

Thank Hillarodri
Response from TownePlace Suit... B, General Manager at TownePlace Suites Boca RatonResponded 23 March 2018

Thank you for providing feedback regarding your recent experience. It is our intention and objective to ensure a quality experience. It appears that we attempted to yet feel somewhat short. We regret your stay was less than adequate and will use this experience as a...More

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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Self-Serve Laundry
Breakfast included
Multilingual Staff
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 101 - US$ 213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Boca Raton
#8 Business Hotel in Boca Raton
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 101 - US$ 213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Boca Raton
#8 Business Hotel in Boca Raton
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (24)
Room & Suite (24)
Pool & Beach (2)
Dining (1)
Questions & Answers
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Room Tips
"would not take a room that smells of cigarettes - you may get stuck with the fine."
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"When checking tell the desk person the type of room you want. I wanted higher floor with south, east and west..."
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"rooms on the 2nd and 4th floor have the washing machine and dryer on their floor"
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"rooms on the east side are quieter due to train service"
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