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Hilton Garden Inn Boca Raton

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Hilton Garden Inn Boca Raton
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622 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Boca Raton
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Showing 596: English reviews
Scarsdale, New York
Reviewed 17 August 2016 via mobile

We checked into this Hotel after checking out of a sub-par hotel that we had booked through an airline. Although it was late in the evening, we were welcomed at the front desk by a delightful woman named Nikki. From the moment Nikki greeted us, we knew that checking into the Hilton Garden Inn was a great decision. As she...

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Helpful?
Thank Michele E
Nicole R, Front Office Manager at Hilton Garden Inn Boca Raton, responded to this review

I'm so happy to hear that you enjoyed our property! We have such an amazing staff here that truly cares about our guests. We give 100% to providing world class service here. Thank you so much for taking the time to review us. We KNOW we will see you again soon!

Redding, California
Reviewed 12 August 2016

Very poor in lack of cleanliness. Excess bill charges. Hard beds. Sticky carpets and floors. Terrible breakfast. Go elsewhere. Don't waste your money. Expected much more from a Hilton as a hhonors member and frequent traveler this is the worst I've ever seen.

Review collected in partnership with Hilton Garden Inn
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1Thank 403eileenw
Michelle M, General Manager at Hilton Garden Inn Boca Raton, responded to this review

Dear Valued Guest, Words cannot express how deeply sorry I am that your experience was anything less than perfect. We pride ourselves on the cleanliness and service and it appears as though we failed. We would love the opportunity to make this right. Please let us know what we can do to win back your confidence. Thank you for taking...

Cypress, Texas
Reviewed 11 August 2016

It's your average HGI hotel and rooms but has great service from the bar, wait staff to front desk. They are always nice, friendly and accommodating. The staff attitude is what takes this from 3 stars to 4.

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Helpful?
Thank Richard M
Nicole R, Front Office Manager at Hilton Garden Inn Boca Raton, responded to this review

Thank you so much for the great review! Our staff is what makes our property so special. We appreciate you taking the time out of your day to write in about us. We hope to see you again very soon!

Wolcott, Connecticut
Reviewed 11 August 2016

Hotel was very clean. Staff was wonderful and very courteous. Eager to help. Convenient location next to some business areas. Plenty of restaurants around. Free parking at the hotel. 10 minutes to Delray Beach and other attractions.

Review collected in partnership with Hilton Garden Inn
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Thank eszinolli
Nicole R, Front Office Manager at Hilton Garden Inn Boca Raton, responded to this review

Thank you so much for the five star review! We take customer service very seriously here at the Hilton Garden Inn, and excel in providing world class service. Have a great weekend and we hope to see you again soon!

Raleigh, North Carolina
Reviewed 10 August 2016

The front desk staff was not very polished and seemed to be focused on chatting with each other instead of helping the guest. Common areas were dirty but the rooms were clean and the restaurant food is of good quality and value. I have stay here several times over the years and have had much better experiences. On my scale...

Review collected in partnership with Hilton Garden Inn
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1Thank 185bettyh
Nicole R, Front Office Manager at Hilton Garden Inn Boca Raton, responded to this review

Thank you for taking the time to review our property - if we don't know about an issue we're having, there is no way we can fix it. I implore that you please contact me so we can discuss your satisfaction further and we can make things right with you. We pride ourselves in amazing customer service and I would...

Greenville, United States
Reviewed 9 August 2016

This hotel was beautiful, had very clean and modern rooms, the staff was very friendly and hellpful at all times. The location made it easy to get around S. Florida. Would stay here for future trips. The price was very affordable as well.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Rebecca H
Nicole R, Front Office Manager at Hilton Garden Inn Boca Raton, responded to this review

Thank you so much for giving us a five star review! We're very proud to have some of the friendliest associates around. We hope to see you again soon and look forward to pleasing you even more!

Palm Harbor, United States
Reviewed 7 August 2016

This is a beautiful, classy, yet affordable hotel, which always has very welcoming and helpful staff. It is very close to the interstate, yet it is as quiet as if it's in the center of a small town. I appreciate all of the amenities which the room offers, and the restaurant/room service, the pool, and the landscaping; it has a...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Rebecca Z
Nicole R, Front Office Manager at Hilton Garden Inn Boca Raton, responded to this review

Thank you so much for the five star review! I'm so happy to hear that you enjoyed the many amenities we offer and our amazing staff. We hope to see you again soon and truly appreciate the compliments.

Lake Mary, Florida
Reviewed 6 August 2016

Traveler beware! I turned back my bed to find blood on my sheets - top and bottom sheet - along with a wrinkle pattern to indicate someone had slept in it. DISGUSTING! I have pictures and will gladly provide. I checked in at midnight and have to wonder if someone used my room prior to my arrival. Please understand that...

Review collected in partnership with Hilton Garden Inn
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1Thank Rob d
Nicole R, Front Office Manager at Hilton Garden Inn Boca Raton, responded to this review

Dear valued guest, I am so sorry to hear about this incident at our property. I know you are in contact with my general manager, but I wanted to apologize as well. Our property takes cleanliness and the happiness of our guests very seriously. However, sometimes things do slip through the cracks and we make mistakes. Please let me know...

staten island, United States
Reviewed 4 August 2016

This hotel provided a central location, great service, spotless facility for our family visit / vacation. I could not complain about anything. We would definitely use this hotel again if we return to Florida.

Review collected in partnership with Hilton Garden Inn
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1Thank Francine R
Nicole R, Front Office Manager at Hilton Garden Inn Boca Raton, responded to this review

Thank you so much for our five star review! I'm so happy to hear you enjoyed our property. We'll see you again soon!

Miami, United States
Reviewed 2 August 2016

Only 20 miles away from the concert venue. We did not want to drive all the way back to Miami that night. After sweating up a storm, we were welcomed into a cool, clean and comfortable room. The bed was absolutely yummy with soft, soft comfortable duvet. Would definitely stay there again. Very clean and a super rate. Thank you,...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Joan P
Nicole R, Front Office Manager at Hilton Garden Inn Boca Raton, responded to this review

It sounds like you really enjoyed your stay here! We hope to see you again soon and appreciate you taking the time to review our property. Thank you!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Garden Inn Boca Raton was recently renovated to make it one of the top Boca Raton hotels. With an ideal location nearby Boca Raton and Delray Beaches, the finest shopping along Atlantic Avenue and the best golf courses throughout the South Florida area, this hotel is the perfect place for leisure travelers. With a central location off I-95, Business travelers will also appreciate the close proximity to the offices of ADT Securities, IBM, and Siemens, as well as business friendly amenities including a 24-hour business center and free, property wide WiFi. Guests staying in this Boca Raton hotel will enjoy the renovated guest rooms with modern amenities including HD TVs, in-room refrigerator and microwave, and the signature Garden Sleep System bedding that is sure to offer the perfect night’s sleep. Guests will love to unwind and soak in the Florida sun in the heated outdoor pool, or they can get in a workout on the road in the fitness center stocked with cardio equipment and free weights. Whether in town for business or pleasure, the Hilton Garden Inn Boca Raton features an ideal location and convenient amenities that will be perfect for your next Boca Raton trip. ... more   less 

Additional Information about Hilton Garden Inn Boca Raton

Address: 8201 Congress Avenue, Boca Raton, FL 33487
Region: United States > Florida > Boca Raton
Price Range: ₹ 6,323 - ₹ 18,383 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Boca Raton 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Hilton Garden Inn Boca Raton Hotel Boca Raton
Hilton Boca Raton
Hotel Style:
#2 Romantic Hotel in Boca Raton
#2 Best Value Hotel in Boca Raton
#4 Business Hotel in Boca Raton
#4 Family Hotel in Boca Raton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Boca Raton staff and other travellers.
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10 months ago
Charlotte, North Carolina
over a year ago
new york
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Seattle, Washington
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Ponte Vedra Beach, Florida
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Questions? Get answers from Hilton Garden Inn Boca Raton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one of the king suites”
 of 5 bubbles Cowslower, 5 Mar 2017 | Read review
“We were on the fourth floor, and never heard any noise”
 of 5 bubbles cakebaker72, 23 Jan 2017 | Read review
“Hghr floor are usually better”
 of 5 bubbles 302TimL, 20 Nov 2016 | Read review
“Get room away from main road and adjacent gas station. Much quieter.”
 of 5 bubbles JAC197561000, 1 Oct 2016 | Read review
“Convenient access to I95”
 of 5 bubbles Ririmer, 10 Aug 2016 | Read review
5 of 5