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The St. Regis Bal Harbour Resort

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The St. Regis Bal Harbour Resort
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1,338 Reviews from our TripAdvisor Community

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There are newer reviews for The St. Regis Bal Harbour Resort
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Showing 1,156: English reviews
Vancouver, Canada
Reviewed 16 December 2015

This was the third time in a row where I asked for simple special arrangements upon our arrival that were not done despite being confirmed via email, and phone call on more than one occasion prior to our arrival. Since we arrived on my wife's 40th birthday, it was important and very disappointing that three trips in a row they've...

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Helpful?
Thank ckccan
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Ckccan, Allow me to start with thanking you for giving us a few chances already to improve on the mistakes made during your previous stays. My deepest apologies that this stay did not meet your expectations once again. I will definitely make sure to communicate this repetitive mistake to the Team to make sure this would not happen again...

Paris, France
Reviewed 16 December 2015

The fact thta the hotel opens right on the beach is allready someting amazing. No noise, just the waves, the wind... The suites are ultimate luxury. Very good suchis at the bar... The beach restaurant is the only problem in this wonderful hotel. Food is not very good there.

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Helpful?
Thank vincentx3333
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Vincentx3333, Thank you very much for writing a review on your recent stay with us! We glad you enjoyed your stay. My apologies for your disappointment with Fresco Restaurant - outside by the swimming pool, I will definitely address this to the Team. We really hope to have another chance to welcome you any time soon! Sincerely, Shadi Omeish

Toronto, Canada
Reviewed 16 December 2015 via mobile

We had an absolutely beautiful stay in this luxurious hotel. We were upgraded to an even better suite than we reserved. Everything exceeded our expectations and then some. I would strongly recommend this place to anyone looking for a nice stay

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Helpful?
Thank ReubenMenzel
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear ReubenMenzel, Thank you for taking the time to review your recent stay with us! We are pleased to learn that the service our team provided exceeded your expectations. We were very happy to have you as our guest and will be delighted to welcome you back anytime soon! Sincerely, Shadi Omeish

Manchester
Reviewed 15 December 2015

We had Deluxe suites which were really great, spacious, well fitted and house keeping were really nice and very very efficient. Food in the hotel was excellent, beach and pool service sensational, really kept asking if there was anything else we wanted, just wanted to be helpful. We stayed for 12 days and my family kept asking please could we...

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Helpful?
Thank MPMHale
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear MPMHale, Thank you very much for review your stay at the Best Address! The team and myself are very happy to learn that you and your family enjoyed that much that you did want to leave us. It was a true pleasure to have you as our guests and we are looking forward to your next visit! Sincerely, Shadi...

Chicago, Illinois
Reviewed 14 December 2015

This was our first time at the St. Regis Bal Harbor, as we finally accumulated enough points for a stay of a couple of nights. The standard pricing is high, though it is understandable considering the location and the views. It seems that every room has an excellent view, just some are even more excellent. One drawback is the positioning...

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Helpful?
Thank MWMan
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear MWMan, Thank you very much for taking the time to write such a detailed review on your stay at the St. Regis Bal Harbour! We are pleased to learn that you had a great time with us, enjoyed the location and the dedicated team members. Well will look forward to welcoming you back any time soon! Sincerely, Shadi Omeish

New Jersey
Reviewed 14 December 2015 via mobile

Stayed for 4 days in December. We were upgraded to a 1 Bdrm suite which is just spectacular Service outstanding, superb amenities Great location in a middle of very fancy part of Miami Beach Great beachfront position and view of the ocean and Miami skyline Overall very happy with my choice Alex

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Helpful?
Thank alexshulman
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Alexschulman, Thank you very much for reviewing your stay at the St. Regis Bal Harbour! The Team and myself are very happy to learn that you enjoyed your 4 days stay with us and liked the amenities and the services that we provide our guests with. We will be looking forward to welcoming you back! Sincerely, Shadi Omeish

Naples, Florida
Reviewed 12 December 2015 via mobile

It started with Francesco - "what can we do to make her birthday special?" And he bent over backward to make it happen. And it did! Thank you Thatja for being so gracious and presenting your young guest with your business card at reception. Thank you Rebeka for being such a gracious butler and showing a young girl what exceptional...

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Helpful?
Thank Chopstick224
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Chopstick224, Thank you very much for taking the time to review your recent stay at the Best Address! It was our pleasure to host you as our guests for a Birthday Celebration of your little Princes. All the Team members were happy to learn that you all had a magical stay and we will be delighted to have another...

New York City, New York
Reviewed 8 December 2015

My wife and I came here at the last minute, during a rainy day holiday and had a wonderful time. Nothing worse than being in a cramped space on holiday in bad weather. Rooms are grand and spacious with wonderful views of the ocean, landscaping and pools.The staff is everywhere as you would expect and all very friendly. The food...

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Helpful?
1Thank 10,022
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear 10022, Thank you very much for taking the time to review your recent stay with us! The entire Team and myself are fascinated to learn that you had a great experience spending the holidays at the Best Address. We would be very happy to welcome you back any time soon! Sincerely, Shadi Omeish

Orlando, Florida
Reviewed 6 December 2015

This was my second stay at the St. Regis and my expectations were exceeded once again. I have worked in Hotels my entire life and I must say this is by far one of the best places I've ever visited. Every employee I came in contact with was not only professional, but truly hospitable. Valet, Front Desk, Concierge, Food and...

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Helpful?
2Thank Ana A
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Ana A, Thank you very much for taking the time to share your recent stay at the Best Address! We were very happy to welcome you back. I will make sure to share your kind words with the Team, they will be delighted to know that they created such a perfect stay for you and your loved one. Please...

Naples, Florida
Reviewed 5 December 2015

While so many high-end or luxury brand hotels have sacrificed or eliminated any semblance of hospitality in order to attract mass market guests, St Regis Bal Harbour delivers total hospitality from the moment I arrived through my departure. From recognition, amenities, thoughtful gifts, and many complementary treats, I felt as a guest in a dear friend's home, albeit a glitzy...

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Helpful?
Thank PBPaliy
BalHarbourManager, Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear PBPaliy, Thank you very much for taking the time to share your experience with the TripAdvisor community! We had a great pleasure having you as our guest and we truly pleased to learn that you have experienced a true hospitality during your stay with us. We will be looking forward to welcoming you back! Sincerely, Shadi Omeish

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Amenities

Highlights
  • Beachfront
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Atlantico
Atlantico
Cuisines: American, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience an exclusive enclave in Bal Harbour with luxury oceanfront accommodations, quiet unwavering taste, anticipatory service and seductive amenities. ... more   less 

Additional Information about The St. Regis Bal Harbour Resort

Address: 9703 Collins Ave, Bal Harbour, FL 33154
Region: United States > Florida > Bal Harbour
Price Range: ₹ 33,835 - ₹ 1,10,013 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Bal Harbour Resort 5*
Number of rooms: 243
Reservation Options:
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Also Known As:
The St. Regis Bal Harbour Hotel Bal Harbour
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Bal Harbour Resort staff and other travellers.
23 questions
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Questions? Get answers from The St. Regis Bal Harbour Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The courtyard which the rooms face can be noisy since children are allowed to play there”
 of 5 bubbles lesliea438, 24 Mar 2017 | Read review
“North facing rooms do not get balcony sun. The view was beautiful from room 607 quiet, great ocean view. all rooms face the ocean.”
  • Breakfast on balcony
 of 5 bubbles TTTNewton, 14 Mar 2017 | Read review
“Every room has a nice view! They all have an ocean view.”
 of 5 bubbles , 10 Mar 2017 | Read review
“Ocean view is worth it.”
  • View from my balcony
 of 5 bubbles Madzech, 9 Mar 2017 | Read review
“All Rooms are Oceanfront”
 of 5 bubbles 140john, 2 Mar 2017 | Read review
5 of 5