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The St. Regis Bal Harbour Resort

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Traveller (842)
Room & Suite (530)
Pool & Beach (187)
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Overview
  • Excellent81%
  • Very good12%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“butler service”(94 reviews)
“tranquility pool”(31 reviews)
“spg platinum”(19 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The St. Regis Bal Harbour Resort
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The St. Regis Bal Harbour Resort
Special Offer: Breakfast for 2 Included
Hotel deals
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Nearby Hotels
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Reviews (1,546)
There are newer reviews for The St. Regis Bal Harbour Resort
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1,335 results
Traveller rating
1,042
157
70
40
26
Traveller type
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LanguageEnglish
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1,042
157
70
40
26
Show reviews that mention
All reviewsbutler servicetranquility poolspg platinumlarge balconiesfamily pooladult poolamazing propertysouth beachhouse carfour seasonsremede spawalk in closetturn down serviceregis bal harbour resortbeach serviceluxury hotelrooms are beautiful
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11 - 15 of 1,335 reviews
Reviewed 4 weeks ago via mobile

The service here is pitiful. Any of the minor requests we asked for did not get fulfilled. We stayed here for 2 nights and quickly checked out to a hotel that cares about their guests and to accommodate your needs. I do not recommend spending...More

Thank Kaykay K
Response from TeamMarriott, Manager at The St. Regis Bal Harbour ResortResponded 4 weeks ago

Hello Kaykay K, Thanks for choosing us for your recent visit. We are truly sorry for the experience you had with our staff. We strive to provide excellent service from each member of our team, and we are grateful for feedback that helps us improve...More

Reviewed 13 April 2018

Over the years, I have stayed at several St Regis Hotels, this is probably the lowest in my rating. The service level is that of a motel, took 2 hrs and 4 reminders to get to listen to my request (an extra pillow and a...More

1  Thank Yahyasaleem50
Response from BalHarbourManager, General Manager at The St. Regis Bal Harbour ResortResponded 13 April 2018

Dear Yahyasaleem50, Thank you for taking the time to share your experience here with the Trip Advisor community.I'm disappointed to learn that your stay did not exceed your expectations, and that we fell short in a number of areas including attention to detail and quality...More

Reviewed 9 April 2018

We had a great stay at the St. Regis Bal Harbour Resort. The hotel feels very luxurious, spacious great rooms, large terraces and bathrooms. Everything feels very high tech ( you push buttons to turn on and off lights an open shades.) The accommodations here...More

1  Thank LisaNYC848
Response from BalHarbourManager, General Manager at The St. Regis Bal Harbour ResortResponded 4 weeks ago

Dear LisaNYC848, Thank you very much for taking the time to share the details of your recent stay at The St. Regis Bal Harbour. We are truly pleased to learn that your experience with us was overall satisfying and enjoyable. Our resort amenities and outstanding...More

Reviewed 5 April 2018 via mobile

I love this place❤️❤️❤️. Everything is beautiful, scenery is beautiful, hotel is clean and beautiful, the beach is steps away, pool is big and i mean more than one pool😁 also food is good❤️❤️❤️. The people that works here are very accommodating and respectful.More

Thank Junnahvee S
Response from BalHarbourManager, General Manager at The St. Regis Bal Harbour ResortResponded 4 weeks ago

Dear Junnahvee S, Thank you for posting this lovely review about your recent experience with us! We are glad to know you love our resort just as much as we love our guests! We look forward to welcoming you back sometime in the near future....More

Reviewed 4 April 2018

The location is great (but not near the heart of south beach), the rooms elegant, the grounds perfectly maintained, the food fantastic, and the pools/beach were great too. However, the customer service was literally off the charts (in a good way) and so consistent. You...More

1  Thank dblack2
Response from BalHarbourManager, General Manager at The St. Regis Bal Harbour ResortResponded 4 weeks ago

Dear dblack2, Thank you for the kind review about your recent visit at our resort! We are happy to learn you were pleased with our accommodations, food, facilities, and overall guest services. We look forward to being able to host you once again! Sincerely, Oliver...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Beachfront
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 534 - US$ 1,360 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 534 - US$ 1,360 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (842)
Room & Suite (530)
Pool & Beach (187)
Dining (164)
Amenities (141)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
mishpat
17 January 2018|
AnswerShow all 10 answers
Response from orlandov7 | Reviewed this property |
Occasionally, but it will likely be limited to something like a higher floor, rather than a suite. Ask politely about upgrades when you check-in and see what happens! (Although technically the benefit is meant to be... More
2
Votes
Peytoncamille
21 April 2017|
AnswerShow all 3 answers
Response from Solomon D | Reviewed this property |
3-4 ft
0
Votes
Vanessa H
12 April 2017|
AnswerShow all 2 answers
Response from BalHarbourManager | Property representative |
Hello, yes all of our pools are heated.
1
Vote
Room Tips
"Ocean View"
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"Rooms are nice just not worth the money"
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"Ask for a higher floor."
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"all room have views of the ocean however center and higher floors are best"
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