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The St. Regis Bal Harbour Resort

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 1,018*
US$ 787*
Great Deal
US$ 911*
US$ 887*
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The St. Regis Bal Harbour Resort
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1,362 Reviews from our TripAdvisor Community

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There are newer reviews for The St. Regis Bal Harbour Resort
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Showing 1,177: English reviews
New York
Reviewed 2 weeks ago

I stayed here with friends for a long weekend in February and was impressed by the ambience, service, and room amenities. We were greeted with a champagne toast and an easy check in process facilitated by Marine. She even arranged for an additional glass of champagne to be ready to greet the last member of our party. We were shown...

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Helpful?
Thank Amy E
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Amy E, Thank you so much for this detailed review about your stay in our resort. It pleases me to know that our hotel staff members took great care of you, particularly those individuals whose names you remembered and mentioned here. Please rest assure that I will share your kind regards with Marine, Bob, Wilbert, Tony, and Paola for...

Carmel, Indiana
Reviewed 2 weeks ago via mobile

My stay here was truly amazing! I was only spending 3 nights here and I wanted to stay longer, because I was supposed to go on to somewhere else. The beach is very nice. My room was on a high floor, with a balcony and an amazing view of the pool, beach, and ocean. The lobby is really fancy. The...

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Helpful?
Thank WKORV
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear WKOTV, Thank you for this lovely review about your experience at The St. Regis Bal Harbour! We are thrilled to know you enjoyed our beautiful ocean views and overall room features, including our seamless technology. Overall, we are delighted to hear you would have liked to stay longer! We hope to have another opportunity in the upcoming future to...

Mexico City, Mexico
Reviewed 2 weeks ago via mobile

I have constantly being saying that location is not everything. This hotel has the best location in town and although its service has improved it is still not yet of what its reputation would requiere. Amenities are non existing, servi bar is seldom replenished. On the good side, service at the pool has improved as the food.

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Helpful?
1Thank Alejandro & Cat... Q
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Alejandro & Cat... Q, Thank you for taking the time to share your honest feedback about your recent visit at The St. Regis Bal Harbour. We are disappointed to learn that you felt our staff services did not exceed your expectations. Although you've mentioned we have improved in some areas of service, we are still not satisfied knowing that...

Chicago, Illinois
Reviewed 2 weeks ago via mobile

We stayed at the property with our children. Excellent beach and very kid friendly pool (separate pool for adults). The staff at St Regis was excellent. Candice in guest services learnt that one of the children had a birthday coming up and sent a surprise birthday cake. We will be back! Highly recommended it.

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Helpful?
Thank zmirza1972
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear zmirza1972, Thank you for staying at The St. Regis Bal Harbour and for sharing this kind review about your recent experience with us. Please rest assure we will share your warm regards to Candice for her excellent service! We are happy to hear you will return and we look forward until then! Sincerely, Oliver Key General Manager

Chicago, Illinois
Reviewed 2 weeks ago

Just returned from a week stay at the St. Regis Bal Harbour. Once again we received AWESOME friendly service from the staff which keeps bringing us back to this beautiful 5 Star Resort. Started with the friendly greeting at the front desk by Marine who made the check-in experience easy and a pleasure. Marine is awesome. Marine was great with...

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Helpful?
1Thank Ira L
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Ira L, Thank you very much for this remarkable feedback about our staff members and your overall experience at The St. Regis Bal Harbour Resort. We are thrilled to know that so many of our team members went above and beyond your expectations, and we sincerely want to thank you for recognizing every single one of them in this...

San Francisco, California, United States
Reviewed 3 weeks ago

this is my second stay here once in 2015 and recently in Jan 2017 for 4 nights with my family, from the moment we arrived it was a odd sometimes weird experience.... This review is for a stay mid JAN 2017…. Our first issue was that coming off a red-eye flight from the West coast we arrived at the hotel...

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Helpful?
Thank DJBSFO
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear DJBSFO, Thank you for taking the time to share your experience here with the TripAdvisor community. Reading your experience is troubling, as this is certainly not the experience we want for our guests, and it is clear we fell short in service to you and your guests. I'm sorry for the multiple service failures you encountered, and trust that...

New York, New York, United States
Reviewed 3 weeks ago via mobile

This property is impressive! Both the overall ambiance and impeccable delivery of service. I have to give a shoutout to Wilbert - what awesome service and personality. People like Wilbert make all the difference on vacation, he took care of our every need and you can tell he truly enjoys what he does! Additionally, rooms are fantastic (very large) and...

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Helpful?
Thank Danna D
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Danna D, Thank you so much for this lovely review about our resort's amenities and great service delivery. We are pleased to know our staff members, particularly Wilbert, treated you with good care. I will make sure to share your recognition to him and his team members! We truly look forward to the next time you stay with us....

cleveland, ohio
Reviewed 4 weeks ago via mobile

This hotel is spectacular. The property is clean, sparkling, and the beach is amazing. The service is wonderful, in particular the pool attendant, Wilbert was efficient and very friendly. Will deinitely come back again.

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Helpful?
Thank sjberko
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear sjberko, Thank you for writing this lovely review about our resort and for recognizing our bespoke staff member Wilbert! I'll be sure to send your kind regards to him and his team members. We look forward to your next visit. Sincerely, Oliver Key General Manager

La Jolla, California
Reviewed 4 weeks ago

First off, I can't say enough good things about the hotel design and the beautiful rooms within it. The guest rooms are fresh, clean, perfectly designed, and worth every penny. The hotel location is great and is close to nice shops and restaurants. Unfortunately, in what I'm finding to be a trend of South Florida, the staff within the hotel...

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Helpful?
Thank nateregehr
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear nateregehr, Thank you very much for taking the time to share your recent experience at our resort. We are pleased to know that you enjoyed our hotel designs and location convenience, but we would have also liked to hear the same about our staff member's services. We sincerely apologize for any delays you experienced with our service, or for...

Reviewed 4 weeks ago via mobile

The hotel is beautiful. Modern, clean and rooms are nice and large. Some touches were a bit too modern for their own good like a confusing elevator system and light switches in the room (which were hidden like Easter eggs). The service is where the place lacks. Lots of beautiful people walking around and tending the desks, but there's a...

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Helpful?
Thank Peter C
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Peter C, Thank you so much for taking the time to write your honest feedback about the services you experienced in our resort. I would like to deeply apologize for all the troubles we caused you during your visit. My staff members and I are truly disappointed to hear that we failed to exceed your expectations, and that you...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Atlantico
Atlantico
Cuisines: American, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience an exclusive enclave in Bal Harbour with luxury oceanfront accommodations, quiet unwavering taste, anticipatory service and seductive amenities. ... more   less 

Additional Information about The St. Regis Bal Harbour Resort

Address: 9703 Collins Ave, Bal Harbour, FL 33154
Region: United States > Florida > Bal Harbour
Price Range: ₹ 40,283 - ₹ 79,987 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Bal Harbour Resort 5*
Number of rooms: 243
Reservation Options:
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Also Known As:
The St. Regis Bal Harbour Hotel Bal Harbour
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Bal Harbour Resort staff and other travellers.
25 questions
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Questions? Get answers from The St. Regis Bal Harbour Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a non-connecting room.”
Bellavance, 13 Apr 2017 | Read review
“All Rooms have ocean views”
IraL58, 9 Apr 2017 | Read review
“Avoid this property”
DJBSFO, 7 Apr 2017 | Read review
“The courtyard which the rooms face can be noisy since children are allowed to play there”
lesliea438, 24 Mar 2017 | Read review
“North facing rooms do not get balcony sun. The view was beautiful from room 607 quiet, great ocean view. all rooms face the ocean.”
  • Breakfast on balcony
TTTNewton, 14 Mar 2017 | Read review
5 of 5
Priceline
US$ 787* /night
View Deal
Booking.comUS$ 911
Expedia.comUS$ 887
HotelQuicklyUS$ 1,018
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*Disclaimer
Prices are for 1 room, 2 adults
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