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Sheraton Suites Wilmington Downtown Hotel

422 Delaware Avenue, Wilmington, DE 19801
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Close 
  • Grand Opera House
    0.4 km
  • 3 star hotel
  • Pool
Reviewed 6 November 2013
the employees of this hotel are unbelievable the best terrific its like everyone is happy
this hotel was our second hotel during our east coast trip it... more
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452 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Suites Wilmington Downtown Hotel
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Showing 443: English reviews
Mililani, Hawaii
Reviewed 6 November 2013

this hotel was our second hotel during our east coast trip it was also the largest a suite with microwave, small fridge, coffee maker, desk table two tvs couch, we also had two beds it was like a apartment minus a stove. it was also the best priced hotel. they had a daily lunch special I think mon-fri for just...

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Helpful?
Thank J M
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you so much for taking the time to write such a glowing review of the hotel. The staff and I were extremely pleased to read it. I can tell you that the staff takes great pride in giving the best service possible to each and every guest. I am glad that you were able to experience it first hand...

Lincroft, New Jersey, United States
Reviewed 5 November 2013

We needed a pet friendly hotel in Wilmington, and this hotel came up on my search. I'm glad we booked with them, and from my first contact with the front desk, I was impressed. Nice friendly staff, and a clean comfortable room made our short stay very enjoyable. I think the young woman at the front desk was Shanika, and...

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Helpful?
Thank Dennis C
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for the great comments regarding your recent stay with the hotel. The hotel recently hired a new Chef and F&B Manager; they have done a great job building a great service culture throughout the department. I am glad to read that you had a pleasurable experience. In addition, the hotel is very happy that employees like Shanika are...

Palo Alto, California
Reviewed 20 October 2013

Great alternative to Hotel Dupont - reasonably priced for a spacious suite. Got AAA rate which included complimentary parking and internet. Suite was well appointed with a nice sitting area, desk, wet bar area with microwave and refrigerator, comfortable bed and clean but standard Sheraton bathroom. Overall, had a very pleasant stay. The garage gets full pretty quickly - may...

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Helpful?
Thank NTS_2011
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for the great comments regarding your recent stay at the hotel. I am very clad to read that you had a pleasant stay. Please stay with "us" again the next time you are in the area. Warm Regards, Eric Jolikko General Manager

Markham, Canada
Reviewed 8 October 2013

The hotel is well located in the middle of the business area. But there is nothing to do nearby so getting a car is highly recommended. The hotel is clean, comfy. However, the windows are not soundproofed, so expect to hear noise from street level even on the higher floors. Breakfast buffet is of lower quality hotel standard. Perhaps i...

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Helpful?
Thank naeemsiddiqi
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for your positive comments regarding the cleanliness of the hotel and guest rooms as well as the staff being friendly. I did pass your feedback onto the F&B Management team so they can make the necessary changes on the breakfast buffet, however I do apologize that it didn't meet your expectations. Thank you again. Eric Jolikko General Manager

Hartford, CT
Reviewed 8 October 2013

We stayed here recently with a group of friends. On the weekend this location is deserted. The staff were all very friendly and the rooms was spacious and clean; however, we all got different answeres to questions leaving the uncomfortable feeling that you were being played even if your weren't. WiFii was offered for a price then when I said...

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Helpful?
Thank BobHartford
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for your response. There are different packages and rates available throughout the year some include breakfast, parking and/or WIFI. If you can not determine which rates include these amenities please contact either 1-800-325-3535 or contact the hotel directly to find the best available rate that meet your needs. I am glad to read that you found the hotel...

ooltewah tenn
Reviewed 3 October 2013 via mobile

Stayed here for a week while on business,location was great and I walked to work each morning,the Tuesday night party in the lobby was good including the massage. Wilmington rolls up the sidewalk at 5.00 so enjoy the spacious suites

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Thank OoltewahTennTraveler
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for your comments regarding your stay with the hotel and please know that we appreciate your loyalty. Every Tuesday night between 6p and 7pm, the hotel hold a Guest Appreciation Reception that includes complimentary beer, wine, light hors d'oeuvres AND 5 minute massages from a local masseuse. We look forward to you and all your colleagues stopping by...

Reviewed 2 October 2013

Recently stayed here for work and was quite comfortable. The rooms were very nice and large with a separate living area, tv, desk, fridge and microw. Sheri in the club room was wonderful. She was so pleasant to see first thing in the morning. The staff was pleasant and attentive to our needs.

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Helpful?
Thank Victoria S
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for the awesome comments regarding your stay at the hotel and it's staff, in particular, Sherri. Although Sherri has only been with the hotel for a couple months, she continues to give great service to all guests. Thank you again and we look forward to you staying with us in the future. Warm regards, Eric Jolikko

Zionsville, Indiana, United States
Reviewed 27 September 2013

Stayed here one night while on a business trip. Staff was quite friendly and I enjoyed and appreciated the generously sized suite along with free wifi. Comfortable place, well located for downtown business. The club lounge was okay - the snack choices were a bit lacking - chips, sweet and sour chicken and fried mozzarella. Breakfast service was prompt with...

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Helpful?
Thank MJN63
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for your comments regarding your recent visit to the hotel. The hotel has recently hired a new F&B Management team and they are in the process of creating a new/updated menu. Please be on the look out for it as I am sure you will find more selections to your liking. Thank you again and please have an...

Miami, Florida
Reviewed 24 September 2013

Being a weekly and regular platinum starwood customer at the Sheraton Suites Wilmington, I would like to express my deepest gratitude to Sheraton Suites Manager Bobbi and her staff. The customer service has always been impeccable ever since my first stay. Bobbi and her staff has always catered my every need in every way possible, exceeding their capabilities and always...

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Helpful?
Thank Juan_M5159
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for the great back concerning the Front Desk Staff. They and all of the staff work very hard to ensure that every guest gets the same type of service that you experience every week that you stay at the hotel. Thank you for your loyalty. War, Regards, Eric Jolikko General Manager

Cleveland, Ohio
Reviewed 18 September 2013

Bobbi and her staff are very courteous, professional and helpful. Bobbi found a room for me at late notice. The property is in a central location with access to all the freeways, malls and Philadelphia Airport. The staff is always ready and willing to serve. Great Job!

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Helpful?
1Thank Carl C
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for your feedback regarding the front desk staff and the service that you received. It is always nice to have the staff tell me about a review before I have had a chance to read it. GREAT MORALE BUILDER !!! Thank you! Warm Regards, Eric Jolikko General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Suites Wilmington is in Brandywine Valley by Rodney Square, Grand Opera House, museums, and many corporate headquarters. Our all-suites hotel has 7 meeting rooms which hold up to 300 guests. ... more   less 

Additional Information about Sheraton Suites Wilmington Downtown Hotel

Address: 422 Delaware Avenue, Wilmington, DE 19801
Region: United States > Delaware > Wilmington
Price Range: ₹ 7,643 - ₹ 18,085 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Wilmington Downtown Hotel 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Sheraton Suites Wilmington Hotel Wilmington
Sheraton Hotel Wilmington
Sheraton Wilmington
Wilmington Sheraton
Hotel Style:
#4 Business Hotel in Wilmington
#7 Romantic Hotel in Wilmington
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Wilmington Downtown Hotel staff and other travellers.
3 questions
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Sioux Falls, South Dakota, United States
5 months ago
over a year ago
new york

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Questions? Get answers from Sheraton Suites Wilmington Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you have a banking app downloaded so you can check charges .”
 of 5 bubbles chanelg4, 19 Jan 2017 | Read review
“Room 1420 was comfortable and spacious. A nice view of downtown Wilmington.”
 of 5 bubbles dons343, 4 Dec 2016 | Read review
“Not looking for views. Wanted a quiet, convenient location. Could have had higher room, but we only needed to sleep there and it was quiet.”
 of 5 bubbles 376ellisj, 3 Nov 2016 | Read review
“Rooms on the upper floors are quiet, the AC does work.”
 of 5 bubbles CDT22, 18 Sep 2016 | Read review
“Suite is recommended.”
 of 5 bubbles chanelg4, 10 Aug 2016 | Read review
5 of 5