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Sheraton Suites Wilmington Downtown Hotel

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Sheraton Suites Wilmington Downtown Hotel
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446 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Suites Wilmington Downtown Hotel
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Showing 438: English reviews
Richmond
Level Contributor
141 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 21 December 2013 via mobile

We came to town to visit Longwood Gardens and Winterthur. Of course, the Hotel du Pont would be the logical choice but we did not want to spend that much a night and with our son we needed more space. The Sheraton is only a block or two away so it makes sense. The reception staff greeted us and was... More 

Helpful?
Thank FlyRight
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for your comments regarding your recent stay at the hotel. All of the hotel's guest rooms are two room suites with the majority of them having a king size bed but there are also suites that have two double beds in them. However all the suites have a pullout couch in the living room. This enables additional sleeping... More 

New York City, New York
1 review
Reviewed 19 December 2013

Through my 83 nights at this specific Sheraton, I can say with certainty that they a phenomenal staff who will go out of their way to assist you. Given it's convenience to various office locations, I highly recommend it.

Helpful?
Thank Stuart S
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for your great feedback regarding this past years stay at the hotel. It was great to see you and talk to you over the past year especially the past several months. The staff and I wish a SAFE and Happy Holiday season. AND if your work brings you back to the Wilmington De area - we expect you... More 

Columbia, Maryland
Level Contributor
140 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 15 December 2013

Hard to find- downtown Wilmington is a jumbled maze of poorly marked streets, many of the one way, and the hotel entrance is hard to see. That being said the sleeping room was clean and quiet, with the nice addition of a sitting room with a desk, couch and TV. Small fridge and coffee maker to boot. Parking under the... More 

Helpful?
Thank Steve E
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for your feedback regarding your recent stay at the hotel - we truly appreciate the comments. The hotel is continuously upgrading as in Q4 (2012) / Q1 (2013) the hotel completed replacing the guest room and guest hallway carpet, wall paper and light package. In the guest rooms the window curtains/shades, couch, chair and ottoman. In addition in... More 

Philadelphia, Pennsylvania
1 review
Reviewed 11 December 2013

The staff at this hotel are simply extraordinary. I've been down here for the past few days because of the snow storm and weird schedule at work. The staff has gone above and beyond to make this stay pleasurable. If every hotel had people of this caliber working, I can only imagine how effectively the world would be. If you're... More 

Helpful?
Thank mse811210
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you so very much for the very nice comments. The hotel is truly blessed to have such a great staff and I do appreciate that you are recognizing them as well. Sunday’s storm was a crazy one, as of 10am the weather forecast was calling for a dusting, however 6 inches later cause quite a mess on the roads... More 

New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 November 2013

So i was in town for a wedding yesterday and as i rushed to get dressed, i realized that i did not pack my cuff links. There was also no time to run to a store and buy some. So i called housekeeping and asked if they happened to have some in the lost and found. The manager from housekeeping... More 

Helpful?
Thank ThatJerseyDude
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you so much for your great comments regarding your recent stay with the hotel. I am very please to read how the staff "went the extra mile" for you in your time of need. The staff definitely strives to give the best service to every guest, every time. I hope that you had an awesome time at function that... More 

Mililani, Hawaii
Level Contributor
117 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 6 November 2013

this hotel was our second hotel during our east coast trip it was also the largest a suite with microwave, small fridge, coffee maker, desk table two tvs couch, we also had two beds it was like a apartment minus a stove. it was also the best priced hotel. they had a daily lunch special I think mon-fri for just... More 

Helpful?
Thank J M
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you so much for taking the time to write such a glowing review of the hotel. The staff and I were extremely pleased to read it. I can tell you that the staff takes great pride in giving the best service possible to each and every guest. I am glad that you were able to experience it first hand... More 

Lincroft, New Jersey, United States
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 November 2013

We needed a pet friendly hotel in Wilmington, and this hotel came up on my search. I'm glad we booked with them, and from my first contact with the front desk, I was impressed. Nice friendly staff, and a clean comfortable room made our short stay very enjoyable. I think the young woman at the front desk was Shanika, and... More 

Helpful?
Thank Dennis C
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for the great comments regarding your recent stay with the hotel. The hotel recently hired a new Chef and F&B Manager; they have done a great job building a great service culture throughout the department. I am glad to read that you had a pleasurable experience. In addition, the hotel is very happy that employees like Shanika are... More 

Palo Alto, California
Level Contributor
55 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 20 October 2013

Great alternative to Hotel Dupont - reasonably priced for a spacious suite. Got AAA rate which included complimentary parking and internet. Suite was well appointed with a nice sitting area, desk, wet bar area with microwave and refrigerator, comfortable bed and clean but standard Sheraton bathroom. Overall, had a very pleasant stay. The garage gets full pretty quickly - may... More 

Helpful?
Thank NTS_2011
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for the great comments regarding your recent stay at the hotel. I am very clad to read that you had a pleasant stay. Please stay with "us" again the next time you are in the area. Warm Regards, Eric Jolikko General Manager More 

Markham, Canada
Level Contributor
105 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 8 October 2013

The hotel is well located in the middle of the business area. But there is nothing to do nearby so getting a car is highly recommended. The hotel is clean, comfy. However, the windows are not soundproofed, so expect to hear noise from street level even on the higher floors. Breakfast buffet is of lower quality hotel standard. Perhaps i... More 

Helpful?
Thank naeemsiddiqi
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for your positive comments regarding the cleanliness of the hotel and guest rooms as well as the staff being friendly. I did pass your feedback onto the F&B Management team so they can make the necessary changes on the breakfast buffet, however I do apologize that it didn't meet your expectations. Thank you again. Eric Jolikko General Manager More 

Hartford, CT
Level Contributor
49 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 8 October 2013

We stayed here recently with a group of friends. On the weekend this location is deserted. The staff were all very friendly and the rooms was spacious and clean; however, we all got different answeres to questions leaving the uncomfortable feeling that you were being played even if your weren't. WiFii was offered for a price then when I said... More 

Helpful?
Thank BobHartford
EJolikko, General Manager at Sheraton Suites Wilmington Downtown Hotel, responded to this review

Thank you for your response. There are different packages and rates available throughout the year some include breakfast, parking and/or WIFI. If you can not determine which rates include these amenities please contact either 1-800-325-3535 or contact the hotel directly to find the best available rate that meet your needs. I am glad to read that you found the hotel... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Suites Wilmington is in Brandywine Valley by Rodney Square, Grand Opera House, museums, and many corporate headquarters. Our all-suites hotel has 7 meeting rooms which hold up to 300 guests. ... more   less 

Additional Information about Sheraton Suites Wilmington Downtown Hotel

Address: 422 Delaware Avenue, Wilmington, DE 19801
Region: United States > Delaware > Wilmington
Price Range: ₹ 7,677 - ₹ 16,793 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Wilmington Downtown Hotel 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Sheraton Suites Wilmington Hotel Wilmington
Sheraton Hotel Wilmington
Sheraton Wilmington
Wilmington Sheraton
Hotel Style:
#4 Business Hotel in Wilmington
#7 Romantic Hotel in Wilmington
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Wilmington Downtown Hotel staff and other travellers.
3 questions
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Sioux Falls, South Dakota, United States
4 months ago
over a year ago
new york

See all questions (3)

Questions? Get answers from Sheraton Suites Wilmington Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not looking for views. Wanted a quiet, convenient location. Could have had higher room, but we only needed to sleep there and it was quiet.”
 of 5 bubbles 376ellisj, 3 Nov 2016 | Read review
“Rooms on the upper floors are quiet, the AC does work.”
 of 5 bubbles CDT22, 18 Sep 2016 | Read review
“Suite is recommended.”
 of 5 bubbles chanelg4, 10 Aug 2016 | Read review
“Get a suite it's worth it especially on the upper floors”
 of 5 bubbles happyhappy878, 12 Jun 2016 | Read review
“pretty quite on the 7th floor, not a view from our area though, only a parking garage to look at”
 of 5 bubbles Nona75, 1 May 2016 | Read review
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