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Sheraton Wilmington South

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Sheraton Wilmington South
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331 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Lowell, Massachusetts
Reviewed 2 weeks ago

My kids and I stayed here for a night on our way to DC. We enjoyed our stay very much. We were upgraded to a deluxe King room as soon as the front desk receptionist noticed that I had two little kids. The rooms were great - clean, spacious, comfortable beds, strong warm shower and everything worked just fine. If...

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Helpful?
Thank Frantix
Eric T, Front Office Manager at Sheraton Wilmington South, responded to this review

Dear Frantix, Thank you for you recent visit to the Sheraton Wilmington South. We are delighted that you enjoyed your upgraded room and would recommend our hotel to other travelers. We look forward to welcoming you back in the future.

Reviewed 2 weeks ago via mobile

Normally we celebrate New Years at the Sheraton in Downtown Wilmington but we decided to change it up this year. Great service at the front desk. The young man and the manager we're great. We got to the room turned on the heat took a shower and came out to a freezing cold room. By the way the shower head...

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Helpful?
Thank Kristen B
Eric T, Front Office Manager at Sheraton Wilmington South, responded to this review

Dear Kristen B, Thank you for sharing your review as your comments are very valuable to us in assisting us with continually making improvements to our hotel. I was very disappointed to hear of your experience as that is not our standard. I would very much like the opportunity to discuss your stay with you and to welcome you back...

lewes,delaware
Reviewed 2 weeks ago

We needed to go to Maryland for a quick trip and this hotel was close by. It was a very good choice. Eric at reception was very personable and gave a us a great room. It was very comfortable, well appointed and quiet. Bar had good food and ambiance.

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Helpful?
Thank travelerell
Eric T, Front Office Manager at Sheraton Wilmington South, responded to this review

Dear travelerell, Thank you very much for taking the time to share your experience with us. I'm excited to hear that you enjoyed the room upgrade that was provided to you. I will be looking forward to seeing you again next time your passing through Delaware!

Lexington, Kentucky
Reviewed 16 December 2016 via mobile

Great hotel right along 1-95. Rooms are spacious and quiet. The bed was very comfortable, shower water hot and they accept pets! I enjoyed two meals at their restaurant and a glass of wine in the bar. Would absolutely stay here again. Staff was also very accommodating and helpful.

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Helpful?
Thank Filly2440
Eric T, Front Office Manager at Sheraton Wilmington South, responded to this review

Dear Filly2440, Thank you for taking the time to leave this great 5 star review. I'm happy to see you enjoyed your stay! We really appreciate the positive comments about our staff and our amazing Sheraton sweet sleeper beds! We are so glad they were able to help make your stay more enjoyable. We look forward to welcoming you back...

Washington DC, District of Columbia
Reviewed 15 December 2016 via mobile

I stayed here twice in October for business. The outside was nicely decorated with pumpkins and thanksgiving themed decor and the lobby was nice and has a restaurant/bar area. The front desk staff was friendly and check in was a breeze. The room on my first stay was disappointing. Specifically, the bathroom. I had a junior suite and the tub...

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Helpful?
Thank Luvtoseenewplaces
Eric T, Front Office Manager at Sheraton Wilmington South, responded to this review

Dear Luvtoseenewplaces, Thank you for choosing us during your recent visit to New Castle, Delaware. We appreciate hearing our guests experience, as this is how we learn. We value all of our guest. I look to share your concerns with our housekeeping department, but we thank you for taking the time to bring these items to our attention. We hope...

Washington DC, District of Columbia
Reviewed 4 December 2016

I happened upon this hotel by chance one weekend by taking advantage of blind shopping on Priceline. I had only bid for a 3 star hotel, but fortunately received a full step upgrade to 4! It was worth it. Not especially busy, both times I visited so I could not guage the overall ambiance of the facility when it is...

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Helpful?
Thank cehwriter
Eric T, Front Office Manager at Sheraton Wilmington South, responded to this review

Cehwriter, I am very excited to hear that we were able to exceed your expectations during your stay! I will certainly share your review with our staff! I said the same thing about the location when I first moved here, but if you really look at it, the hotels location is in the middle of everything such as countless number...

NYC
Reviewed 25 November 2016

First and foremost, the entire staff of this hotel has a warm and professional attitude that shows no matter what position they have that left me with a great feeling of respect for them. I have rarely encounter such experience in a hotel, except for a flagship or upper class property. As for the hotel itself, it is your standard...

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Helpful?
1Thank Jeeptimetrav
Eric T, Front Office Manager at Sheraton Wilmington South, responded to this review

Jeeptimetrav, Thank you for letting us know about your experience, and we're so happy it was positive overall. We do apologize for the inconveniences you faced from our indoor pool to the restaurant and will share these concerns with the following maintenance and Food and Beverage department. I am glad to hear that you found our staff friendly, and our...

Monroe, Connecticut
Reviewed 21 November 2016

Very nice spacious room, king bed, spa tub, fridge, coffee the work. The restaurant and bar was very good and the room amenities were better than expected. Close to the highways and the historic areas.

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Helpful?
Thank jgirard58
Eric T, Front Office Manager at Sheraton Wilmington South, responded to this review

Jgirard58, Thank you for choosing the Sheraton Wilmington South, we appreciate your overall review of the hotel and hope we will see you very soon.

Minneapolis, Minnesota
Reviewed 18 November 2016

The hotel was only 15 min from downtown Wilmington, although the roadway construction made it feel a little longer. It's a nice Sheraton, clean, airy, friendly staff. My first room was very nice, except that the bathroom fan had no shut-off switch. The manager was very accommodating and gave me a different room (even brought the keys up to my...

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Helpful?
Thank FF710
Eric T, Front Office Manager at Sheraton Wilmington South, responded to this review

Dear FF710, Thank you taking the time to share your experience at the Sheraton Wilmington south. I do apologize for you issue with your first room but glad we was able help you. We always look forward to having you back at the hotel and look forward to seeing you next time you're passing through Delaware.

New York City, New York
Reviewed 18 November 2016

Cute hotel. Stayed in the deluxe suite which came with a massage tub. Totally relaxing. Wish they provided some bubble bath gel but no biggie. Views are of the parking lot and junkyard across the street.

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Helpful?
Thank BlackGirlTraveling
Eric T, Front Office Manager at Sheraton Wilmington South, responded to this review

Dear Guest, Thank you for taking out the time to share you experience with us. I'm sure we can accommodate you with Bubble gel for your next visit. Looking forward to having you back at the hotel in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Wilmington South Hotel is near I-95 and Newark, Delaware. Our hotel has 143 guest suites; an indoor pool; and 9,000sq ft of meeting/event space, complemented by a gorgeous outdoor terrace. ... more   less 

Additional Information about Sheraton Wilmington South

Address: 365 Airport Rd, New Castle, DE 19720-1007
Region: United States > Delaware > New Castle
Price Range: ₹ 6,759 - ₹ 14,269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Wilmington South 4*
Number of rooms: 192
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Wilmington South staff and other travellers.
1 question
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Buffalo, New York
over a year ago

See all questions (1)

Questions? Get answers from Sheraton Wilmington South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They all seem to be OK”
 of 5 bubbles travelerell, 2 Jan 2017 | Read review
“It is your standard Sheraton Hotel”
 of 5 bubbles Jeeptimetrav, 24 Nov 2016 | Read review
“Unless you like white noise to go to sleep ask for a room without an always-on bathroom fan”
 of 5 bubbles FF710, 18 Nov 2016 | Read review
“Suites are always a plus.”
 of 5 bubbles chanelg4, 9 Nov 2016 | Read review
“All of our group's rooms were great”
 of 5 bubbles AngelaH439, 18 Oct 2016 | Read review
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