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Le Grandeur Palm Resort Johor

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Le Grandeur Palm Resort Johor
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493 Reviews from our TripAdvisor Community

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Showing 457: English reviews
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penang
Reviewed 3 days ago NEWvia mobile

We are here today for one night but I had no choice as once we enter our room we are not happy...its a very old hotel & definitely need some refurbishment..the room is smelly probably bcoz of the old furniture..making things worst is the toilet-linking shower & no water pipe in the toilet!Not worth for what we pay and won't...

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Helpful?
Thank zue065
Singapore, Singapore
Reviewed 2 weeks ago

They have a table-tennis & Billiard/Pool facilities. There is also a Olympic size pool & a small gym. Bowling area are small with 8 lanes, house ball and lanes not well maintain. Wi-Fi is too slow with poor connection.The rooms are spacious with a balcony view. The resort is about 15mins drive to Johor Premium Outlet.

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Helpful?
Thank Lin_Bier
Pattaya, Thailand
Reviewed 2 weeks ago

Not impressed with the hotel. Not clean in room , Wi-Fi is far too slow. Transport from hotel to where I was working far too much money , taking the piss. Old hotel not my sort of thing. Breakfast good choice but the evening meal menu no many choices.

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Thank chickster2405
Reviewed 2 weeks ago via mobile

We stayed for a night at Le Grandeur Palm resort so I would not be able to comment on the facilities much. The location is beautiful and Resort reflects a classy look, I generally prefer. The rooms are nice and spacious, our room had a balcony that oversaw the pool area. I would highly recommend requesting this view. The only...

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Thank Khurram H
Singapore, Singapore
Reviewed 3 weeks ago

Big place, with nice Olympic size swing pool, bowling station - house ball and lanes not well maintain. Spa arrangement can be made at the spa shop. 3 golf courses available. Also had a small convenience shop selling many stuffs. Staffs are friendly. If you have a big group going for Japanese food, be prepared to wait for a while....

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Thank teowsoon
Reviewed 20 March 2017 via mobile

The only thing that stopped me from giving a bad review is the great food there. Their breakfast, steamboat buffet, dim sum buffet are so good that it leaves a good impression to me! Just be careful and look at your plates and forks before using them (as sometimes they can be very dirty). For a 5* hotel, the room...

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Helpful?
Thank HilyahMB
Le Grandeur P, Manager at Le Grandeur Palm Resort Johor, responded to this review

Dear Hilyah, With reference to your review of your recent stay here in the Trip Advisor, we wish to extend our appreciation to you for your time. We value your feedback as it helps us towards continuous improvement. You have provided both positive and negative feedback of our food and accommodation and please be rest assured that we shall take...

Singapore, Singapore
Reviewed 20 March 2017

I stayed here for 1 day trip to Johor before crossing back to Singapore. I chose this hotel because it is a short drive from JPO (Johor Premium Outlet). It has a very traditional and antique decoration, with a good view to the Golf Landscape. It is green everywhere, we can even see a fog in the early morning. The...

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Helpful?
Thank ferry_mulyadi
Le Grandeur P, Manager at Le Grandeur Palm Resort Johor, responded to this review

Dear Ferry Mulyadi, Thank you for taking the trouble to provide comments in the Trip Advisor and please be rest assured that we have taken note of them, both the good and the poor. Feedback is important in our business as it helps us to drive our strengths and to overcome our weaknesses. It is with customers like you that...

Singapore, Singapore
Reviewed 15 March 2017 via mobile

A good hotel to stay. Room is big and near to Golf course. Bed is comfortable and toilet is big. Staff is polite and well train. Just the place need a good renovation as a bit old. But still worth a stay.

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Helpful?
Thank Alex O
Le Grandeur P, Manager at Le Grandeur Palm Resort Johor, responded to this review

Dear Alex, Please be rest assured that we shall take note of the strengths you have mentioned and will strive to maintain if not to improve on them; and in tandem be aware of our weaknesses and to take actions to do even better the next time. We hope that we will do better the next time you visit us....

Reviewed 8 March 2017

Not much of a review, just that the place is quiet and nice .. its cooling too :D Free ride to the airport in the wee hours of the morning ... just need to tell the reception and they will get a driver to send you over :D

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Helpful?
Thank AlanLau
marcommexec, Marketing Communication Executive at Le Grandeur Palm Resort Johor, responded to this review

Dear Mr. Lau, Thank you for your review. We are glad to know that we are able to assist you during your stay with us. We look forward to have you here with us again. Thank you & have a nice day! Regards, The Management.

Taguig City, Philippines
Reviewed 2 March 2017

We came here for just one night to check out the facilities. The rooms are extremely spacious and we loved the separation of the toilet, the shower and the tub. It is great for families. Everything is clean and on the newer side. No bugs etc. The SHOWER IS AMAZING! It's not just the pressure that comes out, but also...

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Helpful?
Thank CrabisGOOD
marcommexec, Marcomm Executive at Le Grandeur Palm Resort Johor, responded to this review

Hi, Thank you very much for taking some time to write a review on us. We are happy and glad to know that, on the overall, you and your family enjoyed your stay here. We have also taken note of your comments which were constructive and wish to assure you of our commitment towards improvement. We hope that in the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Le Grandeur Palm Resort Johor in Senai, Johor is one of the most complete resort destinations in the country, with a luxurious deluxe-category hotel, award-winning golf courses, spa, M.I.C.E., adventure village, sports and leisure facilities and much more. Veritably, it is where you can do anything and everything, or simply do nothing at all! ... more   less 

Additional Information about Le Grandeur Palm Resort Johor

Address: Jalan Persiaran Golf | Off Jalan Jumbo, Senai 81250, Malaysia (Formerly Mercure Johor Palm Resort & Golf)
Region: Malaysia > Johor > Johor Bahru District > Senai
Price Range: ₹ 2,399 - ₹ 4,473 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Le Grandeur Palm Resort Johor 4*
Number of rooms: 330
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Also Known As:
Le Grandeur Palm Resort Johor Hotel Johor Bahru
Mercure Johor Bahru
Mercure Johor Palm Hotel
Sofitel Johor Bahru
Johor Bahru Sofitel
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Questions & Answers

Here's what travellers have asked, with answers from Le Grandeur Palm Resort Johor staff and other travellers.
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Questions? Get answers from Le Grandeur Palm Resort Johor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If your going to stay in Johor near Senai airport, advice that you stay at the Perth hotel, new hotel, very clean , Wi-Fi super fast.”
chickster2405, 9 Apr 2017 | Read review
“The room facing golf view is excellent”
ferry_mulyadi, 20 Mar 2017 | Read review
“Furtherest from the lobby ... quiet and nice”
AlanLau, 8 Mar 2017 | Read review
“One side looks over the golf course and the other looks over the pool. The balconies on the golf course side are more private”
TeleoneB, 18 Jan 2017 | Read review
“Choose room near the lobby”
722kevynh, 1 Dec 2016 | Read review
5 of 5