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Mainstay Suites Dover

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Traveller (34)
Room & Suite (48)
Dining (9)
Overview
  • Excellent59%
  • Very good23%
  • Average8%
  • Poor3%
  • Terrible7%
Travellers talk about
“front desk”(23 reviews)
“pots and pans”(4 reviews)
“kitchen area”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (162)
There are newer reviews for Mainstay Suites Dover
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Traveller rating
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37
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12
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Time of year
LanguageEnglish
91
37
14
6
12
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All reviewsfront deskpots and panskitchen areacook topfull size fridgecontinental breakfastvisit familyking rooma lot of noiseoatmealfirst floornice place to stayindoor poolbeds were comfortablestovesinkkitchenette
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51 - 55 of 160 reviews
Reviewed 30 June 2015 via mobile

We had big black bugs in our room most likely cockroaches. No room to change us to and no rooms in town. Not enough pillows or towels in our room and we were told they had no towels. We paid 300 a night for this...More

1  Thank Bridget C
Response from MainStay S, Guest Relations Manager at Mainstay Suites DoverResponded 2 July 2015

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.  On behalf of our entire team, I would like to apologize for failing to exceed your expectations. As you know, the weekend that you stayed with us...More

Reviewed 29 June 2015

I recently stayed here for the music festival and had a great experience! This is my fourth time staying at MainStay and I wouldn't stay anywhere else when visiting Dover! The rooms are HUGE and they have a full size fridge, dishwasher, sink and stove!...More

Thank Janine P
Response from MainStay S, Guest Relations Manager at Mainstay Suites DoverResponded 1 July 2015

Thank you for taking the time to complete our online survey regarding your recent visit during Firefly weekend. On behalf of our entire staff, we thank you for sharing such kind words about us with other travelers. I am happy to know that you have...More

Reviewed 15 June 2015

Booked this place for two nights, left after one. The room was filthy. It smelled like mold and someone else's contact lens was left in the sink. There was a carnival going on right next door and they put us in a room facing the...More

Thank James B
Response from MainStay S, Guest Relations Manager at Mainstay Suites DoverResponded 16 June 2015

Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your suite on your recent visit. I have shared your feedback...More

Reviewed 29 May 2015

We stayed one night. The room was very spacious. The bed was very comfortable and the room was very clean. We stayed in an accessible room and the shower/tub squeaked every time you moved. It doesn't seem to be installed correctly. Walking through the hallways...More

1  Thank Cheryl H
Response from MainStay S, Guest Relations Manager at Mainstay Suites DoverResponded 30 May 2015

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us. On behalf of our entire staff allow me to apologize for the inconvenience you experienced with the smell of smoke in...More

Reviewed 26 May 2015

This hotel had the most friendliest front desk people I have run into. They were extremely helpful. The rooms were laid out beautifully and very clean. The outside of the hotel was also maintained well.More

Thank sbypoppop
Response from MainStay S, Guest Relations Manager at Mainstay Suites DoverResponded 30 May 2015

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for...More

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About
Amenities
Top amenities
Free Parking
Pool
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Spa
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 84 - US$ 203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Dover
#4 Business Hotel in Dover
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
US$ 84 - US$ 203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Dover
#4 Business Hotel in Dover
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (34)
Room & Suite (48)
Dining (9)
Pool & Beach (4)
Business Centre & Event Rooms (8)
Questions & Answers
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Room Tips
"No noise detected from front facing room"
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"We were on the second floor & it was away from the office & lobby of people coming & going. Was..."
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"Be sure to use the SAFE for your valuables!"
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"Check floor plan, personal preference is away from elevators. But even they were quiet."
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