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Mainstay Suites Dover

Expedia.comUS$ 118*
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#8 of 20 Hotels in Dover
Certificate of Excellence
06/06/2017 07/06/2017
1 room 2 adults 0 children
US$ 118*
US$ 118*
US$ 118*
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Mainstay Suites Dover
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146 Reviews from our TripAdvisor Community

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There are newer reviews for Mainstay Suites Dover
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Showing 144: English reviews
Hagerstown, Maryland
Reviewed 20 October 2014

First let me say this I am a Choice Privileges Reward Card Member this gives to me so extra perks that some people are to get. On Friday 10/17/2014 at 11:38 AM I get a call from the manager of the Main Stay Suites in Dover DE to find out if I wanted to keep my room for the weekend,...

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Helpful?
Thank Donald E
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Washington, District of Columbia, United States
Reviewed 18 October 2014

ended up at a an awful hotel cause they over booked. ended up at the hotel from hell. as a courtesy it was all expense paid that the good treatment you get @mainstay I just hope it never happens again

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1Thank GramNeafoster
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay with us. I'd like to apologize for having to relocate your reservation with us and any inconveniences that this may have caused. I want you to know that we try our best to accomodate each and every one of our guests at all times so...

Surrey, Canada
Reviewed 13 October 2014

Typically, twice a year while in Kent County on business trips, I stay at another hotel in North Dover. This time though wanted a 'south location' to be closer to my client locations. The Mainstay Dover was okay, however, room seemed a bit dated and had a fair amount of wear 'n tear on the furniture and areas of the...

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Helpful?
Thank LivesInPacificNW
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Reviewed 27 September 2014 via mobile

Very professional staff especially Anita. She always has a smiling face, and made us feel welcomed. She did everything to make my stay memorable. The hotel was always clean, and breakfast was satisfying.I love that my room had a kitchen.Absolutely the best extended stay hotel in Dover!

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Helpful?
1Thank Cody R
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to share your comments about your recent stay with us. I'm glad to know that you enjoyed your stay. We strive to provide the best service to all of our guests at all times. I have shared your comments with Anita and she was happy to know that she had been complimented. Thank you...

Glenville, New York
Reviewed 31 August 2014

I had to make a quick trip to Delaware and did search for hotels in Dover. Mainstay Suites came up with good reviews at a reasonable price. The staff was friendly and the hotel and my room were clean. The kitchenette is a nice feature. I would recommend this property to anyone needing a place to stay in Dover.

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Helpful?
Thank Kevin B
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Dear Kevin B., Thank you for taking the time to share your recent experience here with us. I have shared your comments with our staff and they were delighted to receive your kind words of praise. It's only through guests eyes that we can accurately assess the quality of the accommodations and services we provide. To know that we are...

Reviewed 26 August 2014

We got in town early and needed an early check in to help prepare for a formal. The person at the front desk took the time to get us in-this was a great help. Otherwise, the property was nice, quiet, and in a great location. We'd stay again

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Helpful?
Thank djs117
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Philadelphia, Pennsylvania
Reviewed 26 August 2014

For the price and the fact that they have a full kitchen makes this a really nice stay. Its not the ritz but its comfortable and breakfast in the morning is more than I had expected with hot items and waffles.

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Helpful?
Thank Joshua Y
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Lancaster, PA
Reviewed 12 August 2014

Stayed this past weekend, and again a very nice, clean, inviting room. Wanted to stay Saturday night, and because we had all day plans we stopped in at 8 in the morning to sign in, and they let us choose the style room we wanted, and had we chosen a style that was available that early in the morning....they would...

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1Thank HeatherInLancasterPA
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise about our front desk staff, customer service and the overall cleanliness and quality of our hotel. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. We strive to...

Fairfield, Pennsylvania, United States
Reviewed 11 August 2014

Double queen room was very spacious and the bathroom was in top condition. Didn't get a chance to use the pool so can't comment there. Breakfast was nice bonus with eggs, sausage, potatoes and waffles along with the other usual fare.

Review collected in partnership with this hotel
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Helpful?
Thank robd99_12
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for sharing your recent experience here with us. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their best at all times.That's why it's truly rewarding when a guest recognizes our staff's efforts, and takes the time to say thanks. We look...

Brooklyn, New York
Reviewed 5 August 2014

Let me start off by saying I booked this hotel based on the Trip Advisor reviews. The main points everyone makes as far as it being nice and clean, convenient, etc. was all spot on. I'm honestly surprised no one else described what I experienced. It almost makes me thing a lot of these reviews may be fake. My issue...

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Helpful?
Thank dishdirt
MainStay S, Guest Relations Manager at Mainstay Suites Dover, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding housekeeping services on your recent visit. I have shared your feedback with our housekeeping department to ensure we handle these types of situations differently in the...

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06/06/2017 07/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Make MainStay Suites your home away from home! Whether in town for a day or a month, a business traveler or leisure traveler, we have accommodations! Located centrally between the International Airport of Philadelphia, Washington, DC, and BWI Airport any commute is within minutes. Amenities include free deluxe breakfast, indoor pool, complimentary wired/wireless internet, fitness center and business center. Suites include a full size fridge, microwave, dishwasher, 2-burner cook-top, and sleeper sofas.Local attractions include the Air Mobility And Command Museum, Dover Downs Casino, the Monster Mile, historic museums, beaches, Tanger Outlets and plenty more. We are a repeat Gold Award winning hotel for excellent customer service!!!!! ... more   less 

Additional Information about Mainstay Suites Dover

Address: 201 Stover Blvd, Hwy 113 & Puncheon Run, Dover, DE 19901-4675
Region: United States > Delaware > Dover
Price Range: ₹ 5,768 - ₹ 9,656 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mainstay Suites Dover 2.5*
Number of rooms: 92
Reservation Options:
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Hotel Style:
#2 Family Hotel in Dover
#4 Business Hotel in Dover
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Questions & Answers

Questions? Get answers from Mainstay Suites Dover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check floor plan, personal preference is away from elevators. But even they were quiet.”
, 7 Sep 2016 | Read review
“Every time I have stayed the rooms were all great!”
HeatherInLancasterPA, 13 Feb 2016 | Read review
“Away for a bunch of noise”
bigmamaDC, 4 Jan 2016 | Read review
“Top floor assures no walking around above you and offers the best views.”
kjay67, 16 Nov 2015 | Read review
“Choose an upper floor”
lola91king, 17 Aug 2015 | Read review
5 of 5
Expedia.com
US$ 118* /night
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Booking.comUS$ 118
Hotwire.comUS$ 118
MainstaySuitesUS$ 118
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*Disclaimer
Prices are for 1 room, 2 adults
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