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Mainstay Suites Dover

Traveller (34)
Room & Suite (48)
Dining (12)

About

Location
Cleanliness
Service
Value
Make MainStay Suites your home away from home! Whether in town for a day or a month, a business traveler or leisure traveler, we have accommodations! Located centrally between the International Airport of Philadelphia, Washington, DC, and BWI Airport any commute is within minutes. Amenities include free deluxe breakfast, indoor pool, complimentary wired/wireless internet, fitness center and business center. Suites include a full size fridge, microwave, dishwasher, 2-burner cook-top, and sleeper sofas.Local attractions include the Air Mobility And Command Museum, Dover Downs Casino, the Monster Mile, historic museums, beaches, Tanger Outlets and plenty more. We are a repeat Gold Award winning hotel for excellent customer service!!!!!
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Property amenities
Free Parking
Pool
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Self-Serve Laundry
Tennis Court
Wheelchair Access
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Room features
Accessible rooms
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Quiet
Charming
HOTEL CLASS
170Reviews
103Photos
0Q+A
41Room tips
Traveller rating
  • 95
  • 40
  • 14
  • 8
  • 13
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Recently stayed at this hotel with a group of friends traveling for business. The hotel could not have been more hospitable. They allowed us to use their business center to meet for dinner and helped us meet our budget. Very clean. Very friendly. Would highly recommend. The
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So my family an I have stayed here for several years during the Thanksgiving Holiday due to us spending the holiday with family in the area. This stay was a lot different then our usual stay. Upon arrival once entering the hotel we weren't greeted with a warm welcome, or a
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This hotel is in a good position for restaurants and bars, it was clean with friendly and helpful staff. Our bedroom was very large with nice comfortable beds. Unfortunately the people above us had a herd of elephants, constantly running and jumping in their room throughout our
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Our experience at the Mainstay Suites in Dover was wonderful. The room was spacious, clean, and had what we needed. The only negative that I can think is that I wish the bathroom sink had more space around it to put your toiletries, and I would have liked the toilet to have a
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Place is nice and nite staff was great. Bed is next to AC which blows on your face all night. My wife has a service dog which was not permitted to stay with her during breakfast. Assistant GM Tabitha Potts with an attitude questioned the Service Dog’s qualification. When told
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Response from MainStay S, Manager at Mainstay Suites Dover
Responded 27 Aug 2018
I apologize for any inconvenience that you encountered during your stay with us. Unfortunately, with the growing problem of dogs that are not properly trained as service animals and the ability to purchase "service animal" cards and leashes online, it has become very difficult task to determine if an animal is truly a service dog. As I am sure that you are aware, an Emotional Support animal is not recognized by the ADA. My family and I have personally raised 3 service dogs, so I understand the importance that a service animal plays in the lives of those that require them. I apologize for how we handled this situation. You should not have been asked to get your dog's service card. I was not at the hotel the day that this occurred and I can only go by the information that I have received from you and the other two guests that contacted me. Based on all of that, it appears that the issue was that your dog was able to walk around and reach other guests. Our staff should have just asked you to have your dog sit next to the table or under your wife's chair and not be able to move around the breakfast area on the leash. Again, I apologize for any inconvenience or mishandling by our staff. I have spoken to the employees that you encountered and provided another training for all of our staff on the handling of guest complaints regarding service animals.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Front desk gave us a bag of two water bottles, a snack bar and a couple of mint candies. Nice to
Very neat and complete basket of amenities for kitchen use
Номер 418
Номер 418
Номер 418
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12345610
"No noise detected from front facing room"
"We were on the second floor & it was away from the office & lobby of people coming & going. Was great"
"Be sure to use the SAFE for your valuables!"
"Check floor plan, personal preference is away from elevators. But even they were quiet."
"Every time I have stayed the rooms were all great!"
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PRICE RANGE
US$ 78 - US$ 130 (Based on Average Rates for a Standard Room)
LOCATION
United StatesDelawareDover
NUMBER OF ROOMS
92
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