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All reviewspool and hot tubbest westernsbreakfast bartexas roadhousefitness roomstay there againthird flooreasy accesshot breakfastroom keydesk staffvery nice hoteloff the highwayparking lota great stayyogurtgreat room
Overall everything went fine for us except the heater noise was incredibly loud. We woke up a few times during the night because of it. In order to prevent it from triggering too often we ended up lowering the room temperature, and thus had a...More
While looking for an overnight on our trip to New York I checked many, many hotels along the Route we would take from which was along the Eastern Shore using the Chesapeake Bay Bridge Tunnel. The Best Western in Smyrna looked reasonable but we picked...More
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1 Thank Claudia M
Response from Robert A, General Manager at Best Western Plus Newark/Christiana InnResponded 30 August 2017
Good morning Claudia M.,
Thank you for your exceptional feedback. We appreciate you taking the time to share your experience with us. We look forward to seeing you again if stay in the area.
Enjoy the rest of your week!
I know this isn’t a 5 Star hotel but there are certain things that shouldn’t be too much to ask. The free breakfast is a nice perk but the breakfast area doesn’t get cleaned at all during breakfast. There were trash cans over flowing and...More
I arrived for Friday-Sunday as a business trip. My sista and I truly were surprised and elated to have been given a “free upgrade” to a SUITE...the room and hospitality of all the staff were awesome..
Response from Robert A, General Manager at Best Western Plus Newark/Christiana InnResponded 2 weeks ago
Good afternoon PhEnOmOne,
Thank you for taking the time to share with us your experience! We appreciate your feedback and it's always a pleasure to upgrade our Best Western Reward members due to their loyalty to our brand.
Have a great day!
Check-in person pleasant but not accommodating. There were problems that were addressed with front staff right away, and I was just yess'd, but no action was taken to correct the problems. Room stale smell from smoke (non smoking room) No soap/conditioner in the dispensers, and...More
Response from Robert A, General Manager at Best Western Plus Newark/Christiana InnResponded 7 March 2018
Good afternoon mom23kidsNewJersey,
Thank you for your feedback. We appreciate all feedback coming from our guest so that we can be of better assistance to future guest. We will most definitely address the concerns that have been mentioned.
Response from Robert A | Property representative |
Unfortunately we do not offer shuttle services. Like the other travelers stated we are in Delaware and the airport is a few hours away. Perhaps you booked the wrong hotel. We are closer to the Philadelphia Airport about 45... More
Unfortunately we do not offer shuttle services. Like the other travelers stated we are in Delaware and the airport is a few hours away. Perhaps you booked the wrong hotel. We are closer to the Philadelphia Airport about 45 minutes to a hour.