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This hotel offers a basic room with a refrigerator. The room in fine for a budget hotel. However, the room could be cleaner. I found several small items left by prior occupants around the bed skirt that housekeeping would have found if they had vacuumed...More
Response from vinod C, General Manager at Fairfield Inn & Suites Hartford AirportResponded 3 weeks ago
Thank you for taking the time and review our property , I appreciate your feedback and glad to hear that you like the breakfast . We will look into the housekeeping issue you mention and correct it. Our #1 goal is guest satisfaction...More
1. Immediate smell of mold/must upon entering room
2. Checked in using mobile app around 4 or 5 (asked for specific bathroom/bedding items to be delivered to our room prior to arrival). After 8pm we arrived and nothing was in our room. I don't want...More
1 Thank Barbara M
Response from vinod C, General Manager at Fairfield Inn & Suites Hartford AirportResponded 5 weeks ago
Hello Barbara M,
Thank you for taking the time and review our property, I sincerely apologize that your stay was not great, we work hard to make every guest stay amazing and had noted your comments that are being address by our team.
And friendly staff.
Very helpful with finding a good restaurant too.
Only negative, they allow guests children too run screaming (literally) down the hallways (more than a few times) without asking the guests to be respectful of other guests.More
Response from vinod C, General Manager at Fairfield Inn & Suites Hartford AirportResponded 29 May 2017
Thank you for taking the time and review our property , I am glad to hear your wonderful comments about Good Accommodation. I sincerely apologize that kids were running and making noise, we don't allow this kind of behavior and I will find...More
We come up to the area for the Brimfield Antique show every year and stay here occasionally. The staff is on their toes and are always courteous and professional. The rooms are somewhat functional however it could use more electrical outlets (and none by the...More
Response from vinod C, General Manager at Fairfield Inn & Suites Hartford AirportResponded 20 May 2017
Thank you for taking the time and review our property. Glad to hear the wonderful comments about our staff. I will also look into your other comments and certainly work with my team to correct.
I premise this review with the full understanding of what a Fairfield Inn is supposed to be.
This location is just outside of the Hartford airport. There are many lower and restaurants and convenient stores surrounding it.
The staff, upon check-in, was friendly.
Response from vinod C, General Manager at Fairfield Inn & Suites Hartford AirportResponded 29 March 2017
Thank you for taking your time and review our property. We are looking into all of your comments to avoid any such issues from repeating. I sincerely apologize that your stay was not enjoyable and we will be work with our team to...More
US$ 106 - US$ 174 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Family Hotel in Windsor Locks
#6 Business Hotel in Windsor Locks
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Also Known As
Fairfield Inn & Suites By Marriott At Hartford Airport Hotel Windsor Locks ,
Fairfield Inn And Suites By Marriott At Hartford Airport ,
I apologize again, we remove the bike for service and I completely forget about that. You were correct. We are renovating our hotel soon and if you do decide to return and we are completed with renovation... More
I apologize again, we remove the bike for service and I completely forget about that. You were correct. We are renovating our hotel soon and if you do decide to return and we are completed with renovation including the gym with new equipments ,I will like to hear from you again. I also think that many hotels are replacing their bikes with elliptical .