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Fairfield Inn & Suites Hartford Airport

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260 Reviews from our TripAdvisor Community

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Showing 258: English reviews
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Boston, Massachusetts
Reviewed 3 weeks ago via mobile

I premise this review with the full understanding of what a Fairfield Inn is supposed to be. This location is just outside of the Hartford airport. There are many lower and restaurants and convenient stores surrounding it. The staff, upon check-in, was friendly. My first room, which was on the first floor, had no ability to shut the curtains. Upon...

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Helpful?
Thank mrsiss
vinod C, General Manager at Fairfield Inn & Suites Hartford Airport, responded to this review

Dear mrsiss, Thank you for taking your time and review our property. We are looking into all of your comments to avoid any such issues from repeating. I sincerely apologize that your stay was not enjoyable and we will be work with our team to see what went wrong.

Clare, Michigan
Reviewed 4 weeks ago

I stayed here the night prior to a flight after a business trip to Massachusetts, complicated by the great blizzard of March 2017. I arrived in the middle of the blizzard and found the hotel warm, comfortable, and clean in spite of the mess from the storm and delayed and stranded airport passengers. The room was quiet and spacious with...

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Helpful?
Thank Joseph H
kimsimp, Director of Sales at Fairfield Inn & Suites Hartford Airport, responded to this review

Dear Joseph H, Thank you so much for your kind review. I am so happy we were able to make you feel welcome and at home during the blizzard. We strive for to make sure all of our guests are happy and comfortable. We look forward to seeing you on your next trip! Sincerely, Kim Simpson

Massachusetts
Reviewed 13 March 2017

Was here for one night, arriving 12:30 am. There were no parking spaces available, so had to park next door at Ruby Tuesday's. Then, nobody at the desk. Finally got checked in and took the elevator to the third floor. When the elevator door opened, I was greeted by a group of partying people right there in the vestibule of...

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Helpful?
Thank HMF58
kimsimp, Director of Sales at Fairfield Inn & Suites Hartford Airport, responded to this review

Dear HMF58, Thank you for your review. We pride ourselves on delivering a memorable hotel experience to all of our guests. It seems this time we have fallen short. Please accept our sincerest apologies. We will be looking into all of these comments, to ensure this doesn't happen again in the future.

CANTERURY CONECTICUT
Reviewed 25 February 2017

It was a beautiful hotel the rooms are nice a little small but it was ok . the only complaint well issue I went in the pool and it was cold it needs to be a tad warmer and the pool area itself wasn't that warm either . I would definitely stay here again and I would highly recommend this...

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Helpful?
Thank PELOQUINS
kimsimp, Director of Sales at Fairfield Inn & Suites Hartford Airport, responded to this review

Dear Peloquins. Thank you very much for your kind review! I am so pleased you enjoyed your stay. We are very sorry to hear that the pool water, and area were cool. We will certainly have maintenance department double check that there are no issues with the heaters. We hope to see you again soon! Sincerely, Kim Simpson

Sewell, New Jersey
Reviewed 24 February 2017

Have not been there for a year or so. Checked in Monday Feb 20 for 2 nights. The guy who checked me in (did not get his name) was an asset to their business. He was a true professional. Fast and informative, letting me know all of their amenities in a couple of minutes. The breakfast was very good and...

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Helpful?
Thank kirkeeddddp
kimsimp, Director of Sales at Fairfield Inn & Suites Hartford Airport, responded to this review

Dear kirkeeddddp, Thank you so much for the great review!!! We are so pleased to know that our guests think so highly of our staff and our hotel. We look forward to seeing you on your next trip to CT! Sincerely, Kim Simpson

Killingworth, Connecticut
Reviewed 16 February 2017

was surprised at the newness of the hotel look... I got in after a snowstorm around 1:30am and was grumpy since the mobile app wasn't working (you get spoiled when all things work, eh?) The parking lot actually was plowed better than the streets. The night auditor checked me in - they were all full - he was very calm...

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Helpful?
Thank erik f
kimsimp, Director of Sales at Fairfield Inn & Suites Hartford Airport, responded to this review

Dear Erik F, Thank you so much for taking the time to review our hotel. We are so glad to hear that after a long and frustrating day you were able to relax and unwind. We have a great plow company that works with us to ensure our guests safety. It is so nice when we hear that people love...

Montpelier, Idaho
Reviewed 10 February 2017

The hotel was very accommodating changing my reservation at the last minute when I came in early. However when the bill was put under my door on departure day the rate was $10.00 higher than I booked online....CHECK YOUR BILL. The night clerk said it happens often. The hotel did NOT have exercise bikes in the fitness center. I think...

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Helpful?
Thank MacMan1972
vinod C, General Manager at Fairfield Inn & Suites Hartford Airport, responded to this review

Dear MacMan1972, Thank you for taking the time and review your stay. I sincerely apologize that your rate was incorrect , when you change your stay it looks like this was change but we correct once notice . Our hotel have a bike and a elliptical machine, the bike is the 4th equipment in the gym, I apologize if you...

Reviewed 6 February 2017 via mobile

Breakfast was good, checkin and checkout very fast/easy, room was clean with our special request provided for, good access to hotel, enough places around for eating and some entertainment, not too far from downtown Hartford (about 20 mins), good service for the money

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Helpful?
Thank Bella E
kimsimp, Director of Sales at Fairfield Inn & Suites Hartford Airport, responded to this review

Dear Bella E, Thank you so much for your kind review! We are happy to hear that everything with your stay was enjoyable. At Fairfield Inn & Suites we strive to make our guests happy and comfortable! It's nice to hear our staff made your stay enjoyable! Kim

Canada
Reviewed 30 December 2016

Stayed here for a couple nights while on business in the area. The hotel itself is fairly average for this brand. The room was comfortable and clean with good bedding and pillows. The staff were very friendly and helpful. The breakfast is similar to what you find at the Fairfields everywhere. The hotel is conveniently located and has many dining...

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Helpful?
Thank Rob123235
kimsimp, Director of Sales at Fairfield Inn & Suites Hartford Airport, responded to this review

Dear Rob123235, Thank you so much for taking the time to review our hotel. We are glad you enjoyed your stay. We are planning a soft renovation within the next couple of months. This will help keep our hotel up to the brand standards our guests have come to know. We look forward to seeing you on your next trip...

Leverett, Massachusetts
Reviewed 27 December 2016

I stay at this property when I have an early flight, as I live a ways from the airport. They offer a park and fly rate with a free airport shuttle service. The property is well maintained. The particular evening I checked in, the one person manning the front desk was distracted trying to assist multiple people at once, as...

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Helpful?
1Thank Travels_with_Lia
kimsimp, Director of Sales at Fairfield Inn & Suites Hartford Airport, responded to this review

Dear Travels_with_Lia, Thank you so much for taking the time to give us a review. We are happy that you enjoyed your stay here with us. Our goal is to make sure each and every guest is 100% satisfied. We look forward to seeing you again in the future. Sincerely, Kim Simpson Director of Sales

62 photos of this hotel

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
NOW OPEN! The Fairfield Inn & Suites Hartford Airport has undergone a significant transformation. What was once an exterior corridor property is now an interior corridor, modern, stylish and beautiful hotel. All our guest rooms are elegantly decorated in Marriott's new Green Tea design and boast both standard guest rooms and spacious suites. Free breakfast & high-speed internet. On-site fitness center and indoor heated pool. Staying is believing. ... more   less 

Additional Information about Fairfield Inn & Suites Hartford Airport

Address: 2 Loten Dr, Windsor Locks, CT 06096-1561
Region: United States > Connecticut > Windsor Locks
Price Range: ₹ 6,542 - ₹ 11,077 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Hartford Airport 2.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Fairfield Inn And Suites By Marriott At Hartford Airport
Fairfield Inn & Suites By Marriott At Hartford Airport Hotel Windsor Locks
Windsor Locks Fairfield Inn
Fairfield Inn Windsor Locks
Fairfield Windsor Locks
Hotel Style:
#4 Family Hotel in Windsor Locks
#6 Business Hotel in Windsor Locks
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Hartford Airport staff and other travellers.
6 questions
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MA
9 months ago
MA
9 months ago
Danbury, Connecticut
California
over a year ago

See all questions (6)

Questions? Get answers from Fairfield Inn & Suites Hartford Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room far away from party central, which in this case, was the elevator!”
HMF58, 13 Mar 2017 | Read review
“ask for an upgrade if it is available.”
kirkeeddddp, 23 Feb 2017 | Read review
“third floor rooms are quiet”
272erikf, 15 Feb 2017 | Read review
“asked not to be near elevator but anywhere was very quet”
575kristinal, 18 Oct 2016 | Read review
“If we stayed here again, we would opt for a top floor (3rd floor) room, so that we wouldn't hear footsteps above us.”
tpr244, 6 Oct 2016 | Read review
5 of 5