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Doubletree by Hilton Hotel Hartford - Bradley Airport

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525 Reviews from our TripAdvisor Community

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Showing 520: English reviews
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Montpelier
Reviewed 4 days ago NEW

I have stayed here many of time Nice hotel, staff member needs some training and Never was asked a upgrade. Room looked old and had a slight smell to it. The restaurant is great and there staff is very personable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank T520RDbrianp
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you very much for your feedback. We hope to see you again in the near future. Johan Liebenberg

Lewiston, Maine
HOTEL’S FAVOURITE REVIEW
Reviewed 5 days ago via mobile

Clean, quiet and right off the airport road. On site bar/restaurant cozy with plenty of wall mounted TV's to catch all the March Madness games. Bar staff friendly and fast. Food was good. Room clean and newly remodeled. Pool clean and comfortable. Check-in was fast and staff helpful.

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Helpful?
1Thank JenGen
About Hotel's Favourite Review
Big Lake, Minnesota
Reviewed 1 week ago

I am a Hilton Diamond member and stay in the area several times a year. Fortunately, availability has been tough at this hotel and I've been forced to stay at other nearby properties. I finally got a room at this property and I wasn't exactly impressed. Front desk was fine, but I was "processed" as a guest with no acknowledgement...

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Helpful?
Thank Jonathan F
Chris G, Front Office Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Jonathan, Thank you for taking the time to share your experience about your recent stay at our hotel. As an HHonors Diamond member you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

Columbia, South Carolina
Reviewed 2 weeks ago

The service and the staff were very helpful and welcoming. I did have an unpleasant experience with the quality of the room service food and would suggest that you not order the signature dish (ribeye) but overall the hotel was comfortable, clean and convenient

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank csc1986mr
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you very much for your kind review! We look forward to being of service again in the near future. Until then.... Johan Liebenberg

Denver, Colorado
Reviewed 2 weeks ago via mobile

We stayed at the Doubletree Bradley Airport for two nights when visiting the Hartford Area, although it was under construction the hotel looked very nice, as we checked in online we headed straight to our room, but not before heading to get a cookie from the front desk, they were nice enough to give a few extra. As we arrived...

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Helpful?
Thank Brad B
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you very much for your review and feedback. We hope to see you again the next time you take a flight out of Bradley. All the best.

Guilford, Connecticut
Reviewed 3 weeks ago

I've come to expect great value from Doubletree. We received decent value from this location, only because the room met the standard. The service experiences at check-in and at the restaurant disappointed relative to the brand - but might be expected at other hotels. Big plus: friendly and timely airport shuttle service at miserable hours (4:30AM and 12:30AM).

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Higman8
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thanks so much for the review and comments. I am sure you will notice tremendous improvement in our product and service the next time you visit. Our renovations are in the final stages and we are sure you will enjoy the upgrades. Until then, Johan Liebenberg

Reviewed 4 weeks ago via mobile

Waited an hour for shuttle in the cold after calling 4 times & being assured it was 10 min away. Driver told me he never got call. Same young man at front desk has me waiting for some tp for past hour. Construction- I don't mind it. The upgrades are good, not great. The new showers are nice but extremely...

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Helpful?
Thank Alwxa
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thanks you so much for your review and feedback. I will be sure to share your comments with my team in order to make improvements. Thank you also for your continued patronage. Please feel free to ask for me the next time you visit and I will make this right! Until then, Johan Liebenberg

Clare, Michigan
Reviewed 26 January 2017

I was looking forward to staying at this property the night before my flight home after working in the area. I was disappointed. First I had to park way at the back of the parking lot and pull my suitcase through 2 inches of slush to the front entrance. I chose the digital key which worked flawlessly. There was a...

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Helpful?
Thank Joseph H
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you for visiting us and for your review. You are correct, we are currently undergoing extensive renovations which will be complete by the end of February and we are sorry if this affected your visit. Please consider giving us another try the next time you are in the area, we are sure that will like what you see! Best,...

travelpiot65
Reviewed 8 January 2017 via mobile

This hotel is under renovation and it needs it. Took 2 rooms and almost two-and-a-half hours to find one where the heater worked. They made me stay in the room while the maintenance man tried to fix the heater for almost 20 minutes. It took them another half hour to find me a room. That heater didn't work well either....

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Helpful?
Thank travelpilot65
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

I am very sorry to hear that you did not have a great stay with us. You are correct, we are currently undergoing extensive renovations which will significantly improve our product and we truly hope that you will try us again after completion at the end of February. Sincerely, Johan Liebenberg

Philadelphia, United States
Reviewed 6 January 2017

nice hotel close to an airport, restaurant and bar on site. I think little thing build an opinion so, the little things need to be taken care of like coffee cups, towels, sugar.If housekeeping forgetting to put that inside the room after removing used ones, day after day it is eventually ruining the stay.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Leonid Y
johanliebenberg, General Manager at Doubletree by Hilton Hotel Hartford - Bradley Airport, responded to this review

Thank you for your feedback and for taking the time to review our hotel! Much appreciated, Johan LIebenberg

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Doubletree Hotel Bradley International Airport is situated in the North Central region of Connecticut, approximately a mile from Bradley International Airport. Local attractions include the Big E, Hartford Civic Center, Mark Twain House, New England Air Museum, Six Flags New England, and the Springfield Civic Center. Hotel amenities include multilingual staff, laundry/valet service, baggage storage, gift shop, luggage hold, safe deposit box, room service, business center, fax/photocopy service, fitness room, and pool. Onsite dining is available at our hotel near Bradley Airport at the Shade Grill, while drinks can be had at the Shade Bar. Guest rooms feature irons, ironing boards, coffeemakers, hairdryers, cable TVs, in-room movies, web mail, Nintendo video games, dual-line telephones, voicemail, and high-speed Internet access. ... more   less 

Additional Information about Doubletree by Hilton Hotel Hartford - Bradley Airport

Address: 16 Ella T. Grasso Turnpike, Windsor Locks, CT 06096-0020
Region: United States > Connecticut > Windsor Locks
Price Range: ₹ 7,582 - ₹ 13,856 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Hartford - Bradley Airport 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Doubletree Bradley International Airport
Doubletree Windsor Locks
Windsor Locks Doubletree
Hotel Style:
#7 Business Hotel in Windsor Locks
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Questions & Answers

Questions? Get answers from Doubletree by Hilton Hotel Hartford - Bradley Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inspect your room for faults before moving in.”
  • Close-up of water leak
  • Celing rapid water leak from room 529
  • Water leak on the table in just 5 minutes after wiping it clean.
  • Water leak on the table in just 5 minutes after wiping it clean.
 of 5 bubbles shom786, 28 Nov 2016 | Read review
“Get a corner room on a high floor to minimize noise”
 of 5 bubbles michaelcF244XD, 21 Oct 2016 | Read review
“I stayed on 4th floor, no traffic noise,”
 of 5 bubbles charliePalmCoast, 3 Oct 2016 | Read review
“stay away from elevator and stairwells...very quiet in mid section”
 of 5 bubbles cmfairygodmother, 6 Jul 2016 | Read review
“Plug your sink and bathtub at night or else you will be awoken by a nasty smell during the night.”
 of 5 bubbles 853santiagob, 30 Jun 2016 | Read review
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