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SpringHill Suites Hartford Airport/Windsor Locks

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Traveller (37)
Room & Suite (19)
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Overview
  • Excellent35%
  • Very good39%
  • Average17%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
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Additional information
Offers from SpringHill Suites Hartford Airport/Windsor Locks
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Offers from SpringHill Suites Hartford Airport/Windsor Locks
Special Offer: Member Rates
Hotel packages
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (304)
There are newer reviews for SpringHill Suites Hartford Airport/Windsor Locks
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101 - 105 of 302 reviews
Reviewed 3 November 2015

Hotel was clean, modern and the staff was top shelf. We had three rooms and each was excellent. The hotel shuttle took us to dinner and picked us up after. This was a great perk for us. We would go back to this hotel again...More

Thank 590virginiau
Response from Heather M, Front Office Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded 4 November 2015

Thank you for taking the time to write this review. We appreciate each and every one written, as it enables our staff to keep delivering excellent service. I am very glad you took the opportunity to use our shuttle to go to the restaurants, as...More

Reviewed 2 October 2015

Stayed here in August for my mother and step-father’s final memorial service. First night: lots of noise outside our room (doors slamming, loud voices, etc.). Around midnight the unmistakable smell of marijuana from the room next door… soon their smoke detector went off. We called...More

Thank TRossO
Response from Heather M, Front Office Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded 4 October 2015

I am glad that you found your room clean and the breakfast choices were to your liking. The free continental breakfast is very popular at our hotel. I am so very sorry that you had noise issues however, I know we have been extremely busy...More

Reviewed 1 October 2015

My daughter and I were driving up from Southern Connecticut to the Big E in West Springfield, MA. This was the closest Marriott for me. The lady at the front desk was very nice and my check-in took less than 5 minutes. Parking is easy...More

Thank AMY C C
Response from Heather M, Front Office Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded 1 October 2015

Thank you for taking the time to write a review for our hotel. No matter the comment, it is always great to hear feedback as it enables us to keep striving to improve ourselves. I am very happy to hear that your check in was...More

Reviewed 23 September 2015

If I wasn't binded to a prepaid contract I ,for sure would of ran the other way as fast as I could No words can describe the filthy and disgusting room we were offered,everything was terribly run down Food from the last guests on the...More

1  Thank 535myreview
Response from Heather M, Front Office Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded 24 September 2015

I am so sorry to see that your stay with us was not to your liking. We go to great lengths to satisfy each and every one of our guests and I will hand your comments to the appropriate department to ensure we keep training...More

Reviewed 7 September 2015

We stayed here, with a reservation, in order to catch any early morning flight the next morning. We, a family of four, arrived after 10:00 pm. There were two queen beds with each bed having only one pillow on it. The bathroom had only two...More

Thank m64mcbride
Response from Heather M, General Manager at SpringHill Suites Hartford Airport/Windsor LocksResponded 8 September 2015

I am truly sorry that you did not receive your extra pillows and towels. I appreciate you bring these items to my attention. We aim to satisfy all of our guests. Your feedback has been discussed with the appropriate departments to ensure this does not...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 112 - US$ 194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Windsor Locks
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 112 - US$ 194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Windsor Locks
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (37)
Room & Suite (19)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
yvonnehandy
29 July 2017|
AnswerShow all 2 answers
Response from Jim S | Reviewed this property |
There is no bell boys or luggage assistance. You have to handle your own luggage
0
Votes
higord54
29 January 2017|
AnswerShow all 2 answers
Response from shaneygeorge | Property representative |
I am sorry for the delay in answering your question. Breakfast runs from 6:30am - 9am weekdays and on weekends it runs from 7am - 11am.
0
Votes
Pat V
6 January 2015|
Answer
Response from Heather M | Property representative |
We do not allow cars to be left on our property if you are not a registered guest. We do have a park and fly package which would include up to 7 days of parking with an off-site parking facility.
1
Vote
Room Tips
"Choose a room on the"
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"Stay near the 01-04 room numbers to avoid the aircraft noise."
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"Do not trust them for a ride back to the hotel from BDL"
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"Very good value for a reasonable price. Breakfast was included and was very good."
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