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The Westport Inn

PricelineUS$ 152*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 152*
Great Deal
US$ 154*
US$ 154*
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The Westport Inn
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187 Reviews from our TripAdvisor Community

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Showing 183: English reviews
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Boston, Massachusetts
Reviewed 2 weeks ago

Despite the name, average 1970's budget motel that has done some updating but has a ways to go. Signage is difficult to see at night. Exterior hallways. Paper thin walls. Small bathroom. Mattress sagged. Low-flow shower was worsened by the fact that the faucet handle was improperly installed. Good location but not worth the price paid. Avoid first floor rooms.

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Helpful?
Thank Neponset
Los Angeles, California
HOTEL’S FAVOURITE REVIEW
Reviewed 19 February 2017

I was raised in Westport and had never stayed in a hotel here until last night. I was getting into town too late to wake the folks so booked a room for the night. The property is basic, but has been renovated several times since it was the New Englander back in the day. The room was fine - it...

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Helpful?
Thank critterchick1953
About Hotel's Favourite Review
Nora G, General Manager at The Westport Inn, responded to this review

Thank you so much for sharing your comments with us, and welcome back to Westport. We are so pleased that you stayed with us, and that you enjoyed our friendly accommodating staff. Service is so important to us, and we are so pleased that Margo, Rachel and Carmen all played a part in making your stay enjoyable. Please stay with...

Reviewed 2 weeks ago

While the outside looks cute and the lobby is modernized, the rooms are that of a cheap, very basic motel. However, the real downfall of a stay at the Westport Inn is the atrocious customer service. I stayed one night to attend a near-by wedding. When I checked into my room, I noticed the TV did not work. I called...

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Helpful?
1Thank JennaMouse
Nora G, General Manager at The Westport Inn, responded to this review

Dear Jenna: Thank you for taking the time to share your comments and concerns with us. We are so sorry for the negative experiences you had while staying with us. Customer service is of utmost importance to us, and clearly there is no excuse for the mishaps during your stay. Please know we are taking your comments very seriously, and...

Warminster, Pennsylvania
Reviewed 3 weeks ago

Stayed at the Westport Inn last weekend for my daughter's baby shower. I brought numerous friends and family with me and we booked 6 rooms. When we returned from dinner Saturday night, there was not one parking spot for any of my guests. Apparently they have a comedy club on the premises, and they took up all of the parking...

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Helpful?
1Thank Terri U
Nora G, General Manager at The Westport Inn, responded to this review

Terri, Thank you so much for sharing your experience and concerns with us. We are so sorry that you had difficulty finding a parking space. We apologize for this situation, and are doing everything in our power to ensure that situations such as these regarding parking do not happen in the future. I have shared your comments with my team...

Westerly, Rhode Island
Reviewed 3 weeks ago

If your looking for the Waldorf, its and hour down the road. The Westport Inn in however a clean place to stay not far off I95. The rooms are on par with a Hampton Inn. The beds are not very comfortable and need updating, but overall i cant say that I would not recommend it. For short stays you wont...

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Helpful?
Thank E K
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for staying with us and for sharing your comments regarding the cleanliness of our hotel and convenient location close to I95. I am sorry to hear that you were not 100% satisfied with the comfort of our beds. We take comments of all of our guests seriously and we hope that this matter did not present you from...

Millstone, New Jersey
Reviewed 3 weeks ago

I am truly not a fan of hotels whose doors open to the parking lot, so I tend to avoid these. Not many options in this town, so we took our chances. Room was "cozy", but very, very clean and updated. No complaints there. Sufficient for what we needed. The staff at the front desk was not really that welcoming....

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Helpful?
Thank Terryyk
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for staying with us. We are glad that you decided to give us a try. It is nice to hear that you found the room both cozy and clean. we take great pride in providing a clean and cozy environment for all of our guests. Please know that we take your comments very seriously, and we are very...

New York City, New York
Reviewed 3 weeks ago

My family and I stayed here for a night to celebate my sisters baby shower. Upon checking in, the concierge was rude and very short with me. I asked if a ticket for the car was needed for the parking lot, I was advised it was not. After coming back from dinner, we drove the full circumferance of the hotel...

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Helpful?
1Thank JenRussell1026
Nora G, General Manager at The Westport Inn, responded to this review

Thank you for staying with us and for taking the time to voice your concerns. Customer Satisfaction is our number one priority, and clearly we missed the mark this time. Please accept our apologies for any incidences you experienced while here. We are working internally with our staff to ensure that situations like this do not happen in the future....

Reviewed 3 weeks ago

Warning! Don't leave the premises, once you check in on a weekend stay. Westport Inn has a "comedy club" within the Inn, which they don't warn you about. These patrons use "all" of the parking spots. Paying guests are told by the front desk to find parking on their own, offsite. What a fiasco! This is an ongoing problem the...

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Helpful?
Thank Susan B
Nora G, General Manager at The Westport Inn, responded to this review

Please accept our sincere apologies regarding the parking situation you experienced while you were here. We are doing everything in our power to ensure that this type of situation does not happen again in the future. We are truly sorry and hope that you will accept our apologies. Sincerely, Nora Gomez - General Manager

Horsham, Pennsylvania
Reviewed 3 weeks ago

Spent April 1, Saturday night. Group of 6 rented rooms. Went out for an evening event. Came back around 9:15. Totally no parking spots available. Desk clerk was absolutely no help. She had a rotten attitude and said it happens every Saturday night there, since they have a Comedy Club and Restaurant there. Total disrespect and regard for Registered Paying...

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Helpful?
2Thank brwneyedgrl102
Nora G, General Manager at The Westport Inn, responded to this review

We are so sorry for the unfortunate situation you experienced while staying here recently. We are working hard to remedy this situation so it does not continue to happen in the future on the nights when the comedy club is open. We take our guest's comments very seriously and appreciate you sharing your concern with us, they will be brought...

Boulder, Colorado
Reviewed 4 weeks ago via mobile

You've heard the phrase "death from a 1000 paper cuts?" Staying at this motel is like that. There were far too many small annoyances here to even begin to list them--none of which amounts to much until you start to add them up. The worst one was being put into a room without hot water. The front desk told us,...

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Helpful?
1Thank Cynthia S
Nora G, General Manager at The Westport Inn, responded to this review

Dear Guest: We appreciate you taking the time to share your comments and concerns with us. We would like to extend our sincere apologies for all of the issues you experienced while you were here. Please know that this is not the norm, and there is no excuse for the number of mishaps you experienced while staying here, and we...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Enjoy the beauty of the Connecticut coast by booking at The Westport Inn, an Ascend Hotel Collection Member located off U.S. Route 1 in Westport, Connecticut. This hotel is within close proximity to area attractions that include the Maritime Aquarium at Norwalk, Compo Beach, Sherwood Island State Park and the Westport Country Playhouse. At the hotel, take advantage of our fitness center, business center, free bike rentals and more than 6,000 square feet of meeting space. Additional amenities include free wi-fi, an indoor pool and copy and fax services. Guest rooms and suites (some pet-friendly) offer luxurious bedding, upgraded toiletries, flat-screen televisions with cable, coffee makers, pillow-top mattresses, hairdryers, iPod docking stations, irons and ironing boards. Some rooms offer refrigerators and sofa sleepers. Enjoy convenience and service at the Westport Inn, an Ascend Hotel Collection Member in Westport, CT. We look forward to your stay. ... more   less 

Additional Information about The Westport Inn

Address: 1595 Post Road East, Westport, CT 06880
Region: United States > Connecticut > Westport
Price Range: ₹ 8,416 - ₹ 13,877 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Westport Inn 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
The Westport Hotel Westport
The Hotel Westport
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Questions & Answers

Questions? Get answers from The Westport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the first floor”
Neponset, 15 Apr 2017 | Read review
“Go to a different hotel”
373terriu, 8 Apr 2017 | Read review
“Back of the property will be the quietest if you need that”
EK131, 6 Apr 2017 | Read review
“Our room faced away from highway - no issues with noise. No elevator, so make sure stairs are not an issue for you or request first floor.”
Terryyk, 4 Apr 2017 | Read review
“Do your homework.”
brwneyedgrl102, 2 Apr 2017 | Read review
5 of 5
Priceline
US$ 152* /night
View Deal
Booking.comUS$ 154
Expedia.comUS$ 154
TripAdvisorUS$ 154
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Prices are for 1 room, 2 adults
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