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BEST WESTERN Executive Hotel of New Haven-West Haven

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BEST WESTERN Executive Hotel of New Haven-West Haven
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306 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Executive Hotel of New Haven-West Haven
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Showing 293: English reviews
Buffalo, New York
Reviewed 23 October 2015

Pros: Proximity to 95 so getting into New Haven was great, cost, clean (when they cleaned), basic breakfast (so for not a big breakfast eater like me it was fine), had micro/fridge in the room which was nice, quiet. Cons: They didn't clean my room. I was gone for 5 hrs, came back for 1 hr to shower, then left...

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Helpful?
Thank Kathy R
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Ms. Kathy R., Thank you for sharing your review on your recent stay with us via Trip advisor. WE appreciate your honest input and will keep your comment in mind as we constantly look for new ways to improve our guests experience. we hope you will return to stay with us and we will do everything to make your...

murrieta, United States
Reviewed 22 October 2015

This Establishment is well run and has everything I need to make me relax and feel at home. Friendly and professional staff ,great breakfast, close to shopping and freeway access. The rooms are very comfortable the workout room is excellent as is the swimming pool. The owner Andy is very pleasant and is really caring about your stay there. I...

Review collected in partnership with Best Western
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Helpful?
Thank David G
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Mr. Greer, Than you for being a return guest here at the Best Western Executive -New haven-West Haven. Your review and your business are appreciated. Sincerely, Jocelyn Rojas

Jonesborough, TN
Reviewed 13 October 2015

I stayed here overnight as part of a tour group. The rooms were clean, but this place is right along the interstate so unless you like the sound of trucks going by look elsewhere. Also there were no working vending machines on any floor of the hotel. Breakfast was average.

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Helpful?
Thank Suncatleo
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Suncatleo, Thank you so much for taking the time to submit a review of our hotel. We really appreciate your feed. We also understand your concern and that we will use every possible measure we have to try and keep you away from the highway side, on your next stay. Thank you for your feedback, Sincerely, Jocelyn Rojas

Doncaster, United Kingdom
Reviewed 3 October 2015

This was our last night of a 21 day tour of New England. We stayed over as a base before moving on to fly home. The hotel was very clean and quiet. Good room with everything we needed. Adequate breakfast although not a vast choice.

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Helpful?
Thank Joeandmattsdad
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Mrs. Joeandmattsdad, Thank you very much for your wonderful review. We are glad you enjoyed your stay here at the Best Western Executive Hotel-New Haven-West Haven. Your wonderful review and your business are greatly appreciated. Thank you Jocelyn Rojas

Reviewed 1 October 2015

After traveling 500 miles and enduring bumper to bumper traffic from New York to Connecticut, my husband and I decided we needed a break. I started looking for a place to spend the night and decided to try the Best Western just off the Interstate at West Haven. Our stay at the Best Western was pleasant and restful. Our room...

Review collected in partnership with Best Western
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Helpful?
Thank Judy H
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Judy H, I do appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize. The problem you mentioned were brought to the attention of Food and Beverage Department and have been addressed. Sincerely, Jocelyn Rojas

Stamford, Connecticut
Reviewed 28 September 2015

Complimentary breakfast. Fresh, hot pancakes are very good! The rooms are neat and clean. I was happy to see that they do not have full bedspreads (for cleanliness reasons). It is very close to I-95. The staff is very friendly. Free wi-fi!! Great for an overnight stop!

Review collected in partnership with Best Western
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Helpful?
Thank Diane M
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Diane M, Thank you very much for your good review and I am glad you enjoyed your stay here at the Best Western Executive Hotel-New Haven-West Haven. Thank you for mentioning how good our staff here. and our breakfast too, Thank you again for such a great review. and we hope to be seeing you again soon. Sincerely, Jocelyn...

Hambrg, United States
Reviewed 20 September 2015

Pulling up to this hotel, you go through a lot of an abandoned building and it is not a great introduction to the hotel. The lobby is small but inviting. The front desk staff was always smiling, friendly and very helpful. The right elevator was out of order the three days we stayed there. There was a handwritten sign on...

Review collected in partnership with Best Western
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1Thank Richard S
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Richard S. Thank you for sharing your feedback of your recent stay with us . We appreciate your honest input and will keep your comment in mind as we constantly look for many ways to improve our guests experience.We hope you will return to stay with us the next time you are in town and let us know how...

Reviewed 20 September 2015

Our son attends the University of New Haven and this is our second overnight stay in the area - both times at this hotel. I agree with some that the curb appeal definitely needs some improvement. However, the front desk staff was pleasant both times and the breakfast was pretty decent. Our room was clean, air conditioning worked perfectly, and...

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Helpful?
Thank bgarcia171
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Bgarcia171, Thank you for sharing your glowing review of our Best Western Executive Hotel-New Haven -West Haven. it is so great to see you continue to come back and stay with us because of the comfort and cleanliness of the room. great breakfast. Thank you for being a return guest. Your review and your business are appreciated. Sincerely, Jocelyn...

New Haven, Connecticut
Reviewed 16 September 2015

Excellent service, friendly staff. It has a full breakfast, I recommend best western executive suites to anyone who looking for quality service and I give them five stars...Best Western is the only hotel in the area with an indoor pool,easy proximity to beaches in west haven.

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Helpful?
Thank naji j
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Naji J, Thank you fro sharing your wonderful review of our Best Western Executive Hotel-New Haven-West Haven, It was very nice to know that while you were here in West Haven area that you enjoyed the comfort of your room and the kindness of our great team. I will be certainly sure to share your great feedback with our...

Centerville, United States
Reviewed 3 September 2015

Overall this hotel is a great place to stay. Room is big. Internet was fast. Breakfast was good. Room insulation was good as well. I have only 2 minor complains. One is the bed sheets appeared not clean. Maybe they were old. The other is the plastic knifes and forks were not strong enough to cut even pancakes. Other than...

Review collected in partnership with Best Western
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Helpful?
Thank Matthew W
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Matthew W. We are glad to have provided you with a great stay. We appreciated your kind words concerning our staff and our hotel. Your review is greatly appreciated. In regards to your comment, We do appreciate your honest input and will keep your comment in mind as we constantly look for new ways to improve our guest's experience.....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
We are easily located right off of Hwy. 95. two miles away from 7 miles of beach on Long Island Sound and 4 miles from downtown New Haven. Newly remodeled guest rooms and public areas! Full Breakfast is included. Come try out our new pancake maker! We also have 3 private meeting rooms ready for all of your group needs! ... more   less 

Additional Information about BEST WESTERN Executive Hotel of New Haven-West Haven

Address: 490 Saw Mill Road, West Haven, CT 06516
Region: United States > Connecticut > West Haven
Price Range: ₹ 6,923 - ₹ 9,745 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Executive Hotel of New Haven-West Haven 2.5*
Number of rooms: 100
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Also Known As:
Best Western West Haven
West Haven Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Executive Hotel of New Haven-West Haven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“North side of hotel would be much quieter.”
 of 5 bubbles C4120QTdavidp, 20 Dec 2016 | Read review
“On the side away from the highway.”
 of 5 bubbles wiloliams, 9 Dec 2016 | Read review
“ask for a room on the other side of the highway if you are a light sleeper”
 of 5 bubbles wendyw195, 14 Oct 2016 | Read review
“ask for rooms that are not on the highway side of the hotel”
 of 5 bubbles rbsa2016, 9 Aug 2016 | Read review
“Top floor corner so you are not near many b”
 of 5 bubbles PrincessVahineMaui, 7 Aug 2016 | Read review
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