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BEST WESTERN Executive Hotel of New Haven-West Haven

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311 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Executive Hotel of New Haven-West Haven
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Showing 298: English reviews
Boston, Massachusetts
Reviewed 20 December 2016

I had a traveler's coupon for $89.99. Plenty of rooms were available, but I was placed on the south side of the hotel, about 100 yards from I-95. Between the highway noise and the flimsy, summertime bed linens, sleeping was almost impossible.

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Helpful?
1Thank David P
jocelynrojas, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear David P. Thank you for taking the time to share your experience in regards to your recent stay at the Best Western Executive Hotel-New Haven-West haven . Please accept our sincere apology. Rest assured that it will not happen again. Sincerely, Jocelyn Rojas

Reviewed 10 December 2016

Pleasantly surprised at how clean, bright and pleasant the hotel is - so said because the price was so low I wasn't expecting much. Indoor heated pool and free hot/cold buffet breakfast. Had one of the most pain free nights sleep in a long time - absolutely first quality beds (I am elderly and have had back surgery). So nice,...

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Helpful?
Thank Wiloliam S
jocelynrojas, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Wiloliam S. Thank you very much for recently staying with us and especially for taking the time to complete a Trip Advisor review with kind words and great feedback. We are very happy you enjoyed your stay with us. Our staff takes a lot of pride in providing each guest with excellent service . We look forward to seeing...

Almaty
Reviewed 5 December 2016

It was not my choice, just ended up there. Minuses: 1. The walls are so thin. If you are the ground floor and somebody is staying close to your window at night and talks, it is the feeling that somebody talks in your room. You can hear everything. So, don't take ground floor. 2. Breakfast is very simple. Positive side....

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Helpful?
Thank Talgat D
jocelynrojas, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Talgat D. Thank you for taking the time to review our hotel in regards to your recent stay at Best Western Executive Hotel-New Haven-West Haven. As we strive a flawless guest experience. We have showed your feedback with the team and Management to ensure continuous improvements in our hotel,. I hope you will give us another chance. And i...

New Jersey
Reviewed 8 November 2016

Whenever we are visiting the University of New Haven we stay here. The rooms are very large, clean and the location is easy to find. Centrally located and not far from the University. Free breakfast is not bad. Comfy beds.

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Helpful?
Thank Rgang
jocelynrojas, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Thank you for taking the time to write a nice review in regards to your recent stay at Best Western Executive Hotel-New Haven-West haven. Your kind remark have been shared with the team. We look forward to providing you a memorable experience with exceptional service whenever your travels bring you back to West Haven area. Sincerely, Jocelyn Rojas

LONDON
Reviewed 29 October 2016

Great place to stay. Staff are very friendly & helpful & go out of their way to make you feel comfortable. Good location just off I-95 & very close to shops & many restaurants. Have stayed here many times over the last 25 years & have never been disappointed with the service. It's not the Ritz but is terrific value...

Review collected in partnership with Best Western
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Helpful?
Thank MIKE M
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Mr Mike L, Thank you for your great review I am so glad you enjoyed your stay with us again. We enjoy serving you and look forward to providing a memorable experience with exceptional service whenever you travels brings you back to New-Haven-West Haven area. Sincerely, Jocelyn Rojas

Packwood, Washington
Reviewed 19 October 2016 via mobile

We arrived early and the room was not ready, but they suggested other activities and a place to eat. Their suggestions were excellent and we had a great time. The facility was outstanding and quiet. The breakfast was good and was part of the deal. We used the washer and dryer to have clean clothes. They went out of their...

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Helpful?
Thank Loren M
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear Loren M, Thank you for your wonderful review at the Best Western -New Haven-West Haven. ii am very happy to see you were very happy. I will be sure to share your comments with the team. We hope to see you soon. Jocelyn rojas

Tel Aviv, Israel
Reviewed 19 October 2016

A big hotel, not new but good maintained. Very quiet hotel in a quiet town. Very comfortable clean rooms and a big breakfast. Close to everything,restaurants etc. Good desk service. you will enjoy this hotel -for sure

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Thank GadiB69
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear GadiB69, It was a pleasure reading your review of our hotel, Best Western Executive Hotel-New haven-West Haven . It was wonderful to know that you had a great experience while here in New England area. I will be sure to share your comments with our team. Looking forward to see you back in the hotel. Sincerely, Jocelyn Rojas

Toronto, Canada
Reviewed 19 October 2016

I can always count on a comfortable stay and a wonderful time when I visit. This time was not any different. Great staff, a wonderful location, great accommodation equals an awesome visit for me. See you soon!

Review collected in partnership with Best Western
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1Thank Brenda O
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Thank you for your great review of our Best Western-West Haven-New Haven Hotel. It is a great feeling of accomplishment reading review like your knowing the hard work the team puts in every day to make every guest stay a great one paid off. I will be sure to share your comments with the team. We are looking forward to...

Reviewed 15 October 2016

The hotel is right off Rt 95, and there are a few restaurants and Walmart next to it, so it's quite convenient. Free breakfast is decent. The first night I was there I could hardly sleep for half of the night as I could hear the traffic on Rt 95 all the time, so I asked the front desk to...

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Helpful?
Thank Wendy W
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Thank you for your review on your recent stay. I am glad to hear that you enjoyed our location and did fine our breakfast good. In regards to the traffic on Rt 95, I do apologize for the trouble. Please let us know in advance if you are coming to the area and stay with us and will make sure...

Reviewed 4 October 2016

The hotel was clean but very worn. Bathroom had dripping facet. Hotel close to Rt. 95 and you could hear the traffic all night long. Hotel needs 'facelift" to attract more people, Fitness center needs work. Also needs to have a water cooler and towels If the Hampton Inn next door has rooms available, stay at the Hampton INN

Review collected in partnership with Best Western
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1Thank 758beverlyc
bestwesternWesthaven, Front Office Manager at BEST WESTERN Executive Hotel of New Haven-West Haven, responded to this review

Dear 758beverlyc, Thank you for sharing your review of our hotel for your recent stay. Your experience is not something we want to read. We strive to make every guests stay a great one. We certainly failed the mission here. We will certainly take your experience and solve the issue right away. Looking forward to see you back in our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
We are easily located right off of Hwy. 95. two miles away from 7 miles of beach on Long Island Sound and 4 miles from downtown New Haven. Newly remodeled guest rooms and public areas! Full Breakfast is included. Come try out our new pancake maker! We also have 3 private meeting rooms ready for all of your group needs! ... more   less 

Additional Information about BEST WESTERN Executive Hotel of New Haven-West Haven

Address: 490 Saw Mill Rd, West Haven, CT 06516
Region: United States > Connecticut > West Haven
Price Range: ₹ 6,780 - ₹ 11,473 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Executive Hotel of New Haven-West Haven 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western West Haven
West Haven Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Executive Hotel of New Haven-West Haven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“North side of hotel would be much quieter.”
 of 5 bubbles C4120QTdavidp, 20 Dec 2016 | Read review
“On the side away from the highway.”
 of 5 bubbles wiloliams, 9 Dec 2016 | Read review
“ask for a room on the other side of the highway if you are a light sleeper”
 of 5 bubbles wendyw195, 14 Oct 2016 | Read review
“ask for rooms that are not on the highway side of the hotel”
 of 5 bubbles rbsa2016, 9 Aug 2016 | Read review
“Top floor corner so you are not near many b”
 of 5 bubbles PrincessVahineMaui, 7 Aug 2016 | Read review
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