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    SpringHill Suites Mystic Waterford

    401 N Frontage Rd, Waterford, CT 06385-4349
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 183
          US$ 183
          US$ 183
          Traveller (59)
          Room & Suite (28)
          Dining (5)
          Mohegan Sun
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          Red Roof Inn Mystic - New London
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          Hilton Garden Inn Mystic Groton
          746 reviews
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          Overview
          • Excellent34%
          • Very good44%
          • Average17%
          • Poor4%
          • Terrible1%
          Travellers talk about
          “mohegan sun” (19 reviews)
          “front desk” (45 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Hotel
          Suites
          Fitness centre
          Kitchenette
          Wheelchair Access
          Business Centre
          Dry Cleaning
          3.0 Star Hotel
          All hotel details
          Offers from SpringHill Suites Mystic Waterford
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          Mohegan Sun
          2,602 reviews
          #1 of 4 hotels in Uncasville
           
          Holiday Inn New London - Mystic Area
          214 reviews
          #1 of 5 hotels in New London
           
          Red Roof Inn Mystic - New London
          329 reviews
          #2 of 5 hotels in New London
           
          Hilton Garden Inn Mystic Groton
          746 reviews
          #1 of 14 hotels in Groton
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Reviews (224)
          Traveller rating
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          1 - 5 of 223 reviews

          Reviewed 6 days ago via mobile

          We have stayed at this property often. Miss some of the previous managers. They were very thoughtful. The place seems to keep its good vibes. The location is a bit complicated to reach but with GPS more is possible nowadays. We checked in for a...More

          Thank dgdayana
          Reviewed 1 week ago

          I've stayed in quite a few Marriott properties and this one is definitely in need of some branding realignment; not a good representation of the Marriott brand. I was there on business travel so I needed a printer. But it was broken the ENTIRE eleven...More

          Thank thinkdammit
          Response from StephanieGonsh, Front Office Supervisor at SpringHill Suites Mystic WaterfordResponded 1 week ago

          Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Mystic Waterford. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal...More

          Reviewed 4 weeks ago via mobile

          My mother and I stayed here one night before heading to the casino. Although the room was big and included a microwave, fridge and sink, it was the loudest hotel I've ever stayed at. I literally could hear the person sneeze next door. The staff...More

          Thank Jaclyn283
          Response from StephanieGonsh, Guest Relations Manager at SpringHill Suites Mystic WaterfordResponded 4 weeks ago

          Thank you for taking the time to fill out a survey for SpringHill Suites by Marriott Waterford CT. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your...More

          Reviewed 4 weeks ago

          I'm not sure if it was just my room, but I think they could benefit from some remodeling of the rooms. Cigarette burns in the carpet, terrible patch job on the roof from what looks to be what was a leak from above. Housekeeping could...More

          Thank amellow1
          Response from John G, Guest Relations Manager at SpringHill Suites Mystic WaterfordResponded 4 weeks ago

          Thank you for your feedback. I am sorry to hear your stay did not meet your expectations. I will be sure to share this with the appropriate departments. We hope you will consider us again the next time you are in Waterford/Mystic area.

          Reviewed 23 May 2017

          I have stayed at the SpringHill Suites twice for events at the United States Coast Guard Academy for which my daughter attended and graduated. This Marriott property has a pleasant and helpful Staff, is clean and well maintained, and close to the Academy. They have...More

          Thank Jim B
          Management response:Responded 5 weeks ago

          Thank you for your comments. We look forward to your next visit.

          Mohegan Sun
          2,602 reviews
          #1 of 4 hotels in Uncasville
           
          Holiday Inn New London - Mystic Area
          214 reviews
          #1 of 5 hotels in New London
           
          Red Roof Inn Mystic - New London
          329 reviews
          #2 of 5 hotels in New London
           
          Hilton Garden Inn Mystic Groton
          746 reviews
          #1 of 14 hotels in Groton
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Breakfast included
          • Laundry Service
          • Dry Cleaning
          • Meeting Rooms
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$ 151 - US$ 351 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Kitchenette
          • Number of rooms
          • 80
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotwire, Orbitz, Hotels.com, Marriott, Cheap Tickets, getaroom.com and HRS so you can book your SpringHill Suites Mystic Waterford reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Connecticut >
          • Waterford
          • Also Known As
          • Springhill Suites Mystic Waterford Hotel Waterford ,
          • Springhill Suites Waterford ,
          • Waterford Springhill Suites
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          Traveller (59)
          Room & Suite (28)
          Dining (5)
          Pool & Beach (5)
          Hotel & Grounds (30)
          Bathroom (7)
          Business Centre & Event Rooms (1)
          Nearby
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          .75 km away
           
          Holiday Inn New London - Mystic Area
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          2.66 km away
           
          Americas Best Value Inn New London
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          .54 km away
           
          Nearby Restaurants
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          1.56 km away
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          32 reviews
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          Outback Steakhouse
          95 reviews
          .39 km away
          Texas Roadhouse
          44 reviews
          .97 km away
          Nearby Attractions
          Block Island Express Ferry
          84 reviews
          2.86 km away
          Cross Sound Ferry Lighthouse Cruises
          27 reviews
          2.86 km away
          United States Coast Guard Museum
          30 reviews
          1.84 km away
          Garde Arts Center
          38 reviews
          2.65 km away
          Questions & AnswersAsk a question
          Lori B
          Is there a shuttle service to Mohegan Sun offered with a stay?
          3 March 2017|
          Answer
          Response from Carl V | Reviewed this property |
          Probably not. My suggestion is to talk to the Manager, as she is quite helpful as to suggestions.
          0
          Votes
          tonigirl72
          Do I need to contact the hotel if arriving on Oct 14th from Boston airport to check in around 9:00pm? Also, how close is the hotel to Mystic Seaport area and Mystic Pizza? Thanks
          15 September 2016|
          Answer Show all 5 answers
          Response from Agent709 | Reviewed this property |
          When I am coming in late I do call just to let them know, but because the room is probably being held with your credit card you really don't have to I just do for my own piece of mind. The staff there is really nice and go... More
          0
          Votes
          bonz15
          is it possible to check in early or late? Is there a shuttle to mohegan casino?
          7 October 2014|
          Answer Show all 3 answers
          Response from WHGGuestService | Property representative |
          Hi Bonz15! Thank you for sending us a question! - Check-in: Early Check-in is not guaranteed, and is based upon availability on the day you are to check in. Check-in time is 3pm, but you can always check in later than... More
          0
          Votes
          Room Tips
          "It is quite soundproof, but you can ask to be place as far as possible from the main road"
          Read review
          "Ask for a higher floor in a corner. I'd assume they would be quieter.."
          Read review
          "Ask for a room furthest from the highway side."
          Read review
          "I was in Room 226 and it was fine. Two queen beds."
          Read review
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