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Courtyard Waterbury Downtown

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295 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Waterbury Downtown
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Showing 288: English reviews
Venice, Florida
Reviewed 13 October 2016

To be fair, I gave this hotel a good rating in the areas that deserved a good rating! We arrived at the hotel, for a two night stay, after a long day of travel and we were looking forward to relaxing and watching our favorite TV shows until bedtime. We quickly realized that the TV did not work. I called...

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Helpful?
Thank K K
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review

Dear K K, Thank you for your recent review. I am very to sorry to hear we failed at making your stay a success and our sincere apologies that we were not able to repair your tv. I understand that you were unhappy with our pricing for breakfast and additional amenities. We hope in the future you stay with us...

Reviewed 13 October 2016

Very friendly and attentive staff, easy, free parking right next to the hotel and easy access from the Interstate all help make this Hotel worth your time. We were travelling through the area and stayed for just a night, but the staff were very friendly and helpful, and solved any issue we had within minutes.

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Thank MatsLindh
Sloatsburg, New York
Reviewed 10 October 2016

1 Centrally located in Historic Waterbury which is undergoing downtown revitalization 2 Recently renovated and moderized 3 Staff that is friendly and ever willing to improve Customer satisfaction. 4 Reasonably priced, the newly renovated suites are comparable to those found in Casino venues such as the Borgata in Atlantic City...but at a much cheaper price. 5 The maintenance staff is...

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Helpful?
Thank Phl52
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review

Thank you for your detailed 10 reasons on why to choose our hotel. We appreciated you in many ways and hope to see you again! Warm Regards, Tiffany Wilson

Burlington, New Jersey
Reviewed 6 October 2016 via mobile

I hate to dwell on the negatives but I've given feedback before and was assured that it would be fixed "next time". I stay once a month. Still no ice machines in the building yet signs tell you to go to every other floor. Nope, not there. Parking garage is silly, grab a ticket and save you're time. Then leave...

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Helpful?
Thank Jamie P
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review

Dear Jamie P, Thank you for reviewing us! I am sorry to hear you were led to believe we have no ice machines in the building. I want to be open and honest that currently we have ice machines on 9 of our 11 floors at the hotel. As a Marriott we pride ourselves in promoting that we are a...

Stratford, Connecticut, United States
Reviewed 19 September 2016

I stayed here Sunday to attend my nieces wedding (at Aria in Prospect - about 10 minutes away from the Courtyard). I had booked 2 rooms (one for myself and one for the the Bride's parents - with my Marriott points). I called early in the morning to see if we could get early checkin. Gabby was very accomodating and...

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Helpful?
Thank Sheri A
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review

We are delighted that we were able to host you during the wedding weekend. We will be sure to share your feedback with Gabby and Debbie, I know they will be excited about your feedback. We hope to see you again! Tiffany Wilson

LA
Reviewed 10 September 2016 via mobile

Came back again and it was a good stay. Clean, good views and friendly service. Breakfast is sufficient downstairs, with reasonable prices. Rooms are clean and good sized. The only thing is that if you're not lucky you'll hear either police or fire truck sirens on and off during your sleep. Computer access in the lobby is a nice touch.

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Thank onep39
Reviewed 2 September 2016

HAD A VERY NICE experience with an indoor pool gym and Jacuzzi. Again their Bistro served amazing food, it was perfectly located and there were computers available and very clean and well done up room

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Thank Malissa M
Mechanicsburg, Pennsylvania
Reviewed 26 August 2016

Convenient location to I-64. Used Mobile Check-in and Azainya performed the necessary steps remarkably. Very friendly, pointed out amenities (which we used) and was overall outstanding. If I were a Courtyard auditor, she would have received top scores. The Bistro staff was friendly and efficient. A couple of small issues with the pizza and the Blackberry Basil Collins but not...

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Helpful?
Thank Bill L
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review

Dear Bill L, Thank you for the awesome review. Azainya will be thrilled to hear you mentioned her performance as remarkable and our Bistro team as friendly and efficient. We look forward to hosting you again when your stay bring you back to Waterbury. Tiffany Wilson

Reviewed 25 August 2016

checked in and when I got to the room and finally got to bed there was blood on the sheets. No one came up to my room to check if what I said was true but my room was changed. The hotel manager then turned around and blamed me for the blood I found in the room. I have no...

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Helpful?
Thank Mandy M
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review

Dear Mandy M, Because our hotel goes to great length to provide the highest level of cleanliness and service, we take your claim very seriously. Our housekeeping team takes great care to ensure that all linens are clean and free from stains. As requested, we immediately looked into the matter upon it being reported, and respectfully are certain the stain...

Reston, Virginia
Reviewed 23 August 2016 via mobile

Staff here is thoughtful. I arrived late after a lousy drive through highway construction, and was obviously beaten down. They asked several times if there was anything they could do to help me out. Believe they upgraded me because my room had a sofa. Room was clean, comfortable, well appointed. Hotel parking garage is convenient and better still, the hotel...

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Thank wiiildbill
Courtyard-Waterbury, Director of Sales at Courtyard Waterbury Downtown, responded to this review

Thank you for the 5 star rating!!!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard by Marriott Waterbury Downtown rises 11 floors in the city's skyline. Remodeled through and through, our state of the art lobby greets guests and our unique GoBoard provides updates on things you need to know.Choose from spacious rooms all with refrigerators, and well-appointed suites with kitchenettes-- and furnished with luxurious mattresses and comfort bedding. All rooms have been newly remodeled.Stay connected with complimentary Wi-Fi and enjoy such guest amenities as our new indoor pool and fitness center.The Bistro is your food and beverage destination for three meals a day, including beer and wine evenings, and an on-site Starbucks serving throughout the day.More than 10-thousand square feet of meeting and event space is available for business and special occasions, with Event Specialists to assist you.Located in the heart of downtown, with Metro North access nearby, the Courtyard by Marriott Waterbury Downtown offers a convenient and contemporary take on accommodation ... more   less 

Additional Information about Courtyard Waterbury Downtown

Address: 63 Grand St, Waterbury, CT 06702-2224
Region: United States > Connecticut > Waterbury
Price Range: ₹ 8,105 - ₹ 12,222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Waterbury Downtown 3*
Number of rooms: 199
Reservation Options:
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Also Known As:
Courtyard By Marriott Waterbury Downtown Hotel Waterbury
Waterbury Courtyard
Waterbury Marriott
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Questions & Answers

Questions? Get answers from Courtyard Waterbury Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a higher floor since you get lots of noise from the outside and that can keep you up at night - It did for me!”
 of 5 bubbles liliananunez415, 13 Mar 2017 | Read review
“room facing the back”
 of 5 bubbles DRO669, 21 Feb 2017 | Read review
“Good Luck. With the front desk staff you're going to need it.”
 of 5 bubbles 463chrisr, 23 Dec 2016 | Read review
“Book a room That is not in close proximity to the nearby main thoroughfare if possible”
 of 5 bubbles Phl52, 10 Oct 2016 | Read review
“We were on the side facing Waterbury and with the exception of a siren, we got a quiet nights sleep.”
 of 5 bubbles 484billl, 26 Aug 2016 | Read review
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