Holiday Inn Express Vernon-Manchester
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346 Kelly Rd, Vernon, CT 06066-3917
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Full view
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Room & Suite (11)
Dining (8)
Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Vernon-Manchester
More questions?
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 4 hotels in Vernon
Location
Cleanliness
Service
Value
It's familiar. But it's better than ever before. Outside, you'll notice a new sign and landscaping. Inside, you'll notice new furniture, remodeled bathrooms, stylish decor, crisp linens, and a selection of soft and firm pillows. It's more than a warm bed, a clean room, and a friendly smile. It's a hotel where you can sit back, relax and be yourself.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Indoor pool
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
Location
Full view
39Car recommended
Grade: 39 out of 100
28Restaurantswithin 1 km
0Attractionswithin 1 km
144Reviews0Q+A17Room tips
Reviews
Traveller rating
- 50
- 45
- 29
- 11
- 9
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
My family including 2 young children, were scheduled to here for Friday and Saturday due to the Power Outage. Friday night was fine. Saturday my children were in the pool when a handicapped person came in to use the pool. He was placed by his caretaker in the pool handicapped chair and lowered into the water. The caretaker proceeded to use soap and a facecloth to bath to the gentleman. Washing his feet, in between his legs, under his arms, etc. Ringing out the facecloth in the pool & continuing to wash him. We evacuated the pool and the maint. man came in and said this was disgusting and put a treatment in the pool & said it would take 3 hrs to take effect. We went to the manager & he said that he was doing therapy & bathing & he would not ask them to stop bathing in the pool. We left and lost our money for Sat night. The manager laughed when we asked for a reimbursement & proceeded to go outside and smoke a ciggerate We complained to corporate & they were much more helpful. During a pandemic this makes me nervous the uncleanliness & unwilling to rectify this disgusting issue of having people take baths in the pool.…
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Date of stay: August 2020
Value
Cleanliness
Service
Helpful
Response from IHG Service, Other at Holiday Inn Express Vernon-Manchester
Responded 9 Oct 2020
Hi H12, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments about another guest bathing in the pool and how our manager handled your concern. I understand your dismay, and I am sorry. This is not the frictionless experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I would also like to follow up on your concerns that is why I sent you a private message. I hope you get the time to read it and respond. Mike F. Case Manager IHGService
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We stayed here for 13 nights over Christmas & New Year while visiting family in Connecticut. The room was large, clean & comfortable with a king sized bed. Initially I was concerned about the room smelling of stale food as it had a microwave and fridge but it was completely smell free much to our relief (we had previously had a bad experience at Extended Stay America where the room was uninhabitable!). The decor is dated and for some reason the unit with the fridge, microwave & TV on was propped up by ceramic tiles but this was just a minor negative. The bathroom was quite large with a bath & shower, there was plenty of hot water so no fear of it running cold on you. The small negative in the bathroom was that the toilet seat wobbled when we sat on it. The heater in the room worked really well & kept us nice & warm when the temperature outside was freezing. The staff were very welcoming and there was a reasonable selection of breakfasts although it was the same things everyday but enough to be able to change if you want to. Sarah worked hard to make sure there was enough food & always greeted us warmly. There is Denny’s Diner just across the road within walking distance if you need food at any other time of the day and a Stop & Shop just up the road for other supplies. All in all we enjoyed our stay very much and wouldn’t hesitate to book here again. …
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Date of stay: December 2019Trip type: Travelled with family
1 Helpful vote
Helpful
While traveling from Chicago to Vernon, ct, some family and I stayed at this holiday inn express! I can’t say enough about the good service, front desk always helpful, they had a really good breakfast downstairs, would stay there again in a heartbeat! Also, really liked the coffee, my granddaughter really liked the waffle maker, Cathy from fox river grove, I’ll.
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Date of stay: November 2019Trip type: Travelled with family
Helpful
Update: Bed bugs. We awoke in the morning with bites all over our backs and legs. At breakfast, the woman who serves the food, Caroline, was actually picking her nose. They would start cleaning and vacuuming the breakfast room while we and others were still eating. Many times they would leave the vacuum cleaner on, right next to us, while cleaning the other side of the room just to harass us. They would even make rude remarks to us as to why we were working in the dining room and not in an office! Many business people use the room throughout the day for meetings and to use their computers and while having access to the 24 hour coffee. Could not believe that this was a Holiday Inn. A handyman, just before quitting, showed us where the rooms are full of mold and bacteria. We also found out that they have a staff turnover of over 90 percent because the owner Victor, is preoccupied with other properties and allegedly suffers from several mental disorders. The only plus is the location. But that is not worth having bed bugs bite you, getting sick from the mold and being exposed to drug deals across the street at the Free Spirit bar. Often you will see police in the lobby searching for criminals. Having a law enforcement background I once asked what was going on. It's called situational awareness. We were told to mind our own business. The owner will spin and state that this is a fake, negative review by guests who spent thousands of dollars in cash at this highly overpriced motel and were evicted. Our response: name the guest. Ask for Danny the handyman who just quit, or Zach, Diane or Nikki who worked the front desk. Where are they? Better yet, go to the Vernon Department of Public Health and review the warnings and citations this bed bug infested motel suffers from. How about their policy of anti-semitism which was clearly stated to us with the hotel's ban on Kosher inspection workers who come up from New York? Or the letters sent by the owner to the local US post office requesting that the mail carriers stay off the property because they grabbed a cup of coffee and used the public rest rooms? Not a friendly environment. There is so much more. We deal in facts. Maybe the IRS should investigate why we were asked to pay in cash. This is not a safe environment. We advise to stay in a nearby Marriott or Hampton Inn.…
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Date of stay: November 2019
Value
Service
Sleep Quality
3 Helpful votes
Helpful
Response from IHGService, Guest Relations Manager at Holiday Inn Express Vernon-Manchester
Responded 19 Dec 2019
Hi CTNewsAgency, A seamless and remarkable journey is what we're aiming to give our guests. It's great to receive feedback from our visitors. I truly appreciate your effort to share yours, and for spending your time with us. I'm concerned that you felt discomfort, and that you weren't comfortable with the upkeep of our property. We're all about bright experiences, and I'm worried that our staff service fell below your par. The review of our visitors helps us in creating action plans for improvement. I know for a fact that yours can help us in making enhancement programs, which is why I'll be conveying yours to our upper management. Kindly check the private message that I sent you. I hope you'll reopen your door for us so that we can have the chance to have a second bite of the apple, and prove that we're an engaging place to rest. Many thanks, Leni C. Case Manager IHGService
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Well maintained property and comfortable beds. So happy with the staff! Had a problem with the remote not working and the front desk was at my door within 5 minutes, tried to fix it and when he couldn't because it was actually a programming issue on the TV, offered a whole new room. Amazing service!
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Date of stay: September 2019
Value
Cleanliness
Service
Helpful
PRICE RANGE
US$ 108 - US$ 176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express vernon hotel vernon, holiday inn vernon
FORMERLY KNOWN AS
Holiday Inn Express Vernon
LOCATION
United StatesConnecticutVernon
NUMBER OF ROOMS
63
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Claim Your Listing Frequently Asked Questions about Holiday Inn Express Vernon-Manchester
What are some of the property amenities at Holiday Inn Express Vernon-Manchester?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Vernon-Manchester?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Vernon-Manchester?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Vernon-Manchester?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Vernon-Manchester?
Conveniently located restaurants include Wood N Tap Vernon, 99 Restaurants, and Sichuan Pepper.
Are there opportunities to exercise at Holiday Inn Express Vernon-Manchester?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Vernon-Manchester?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Vernon-Manchester?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Vernon-Manchester offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Vernon-Manchester?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express Vernon-Manchester?
Many travellers enjoy visiting Cheney Homestead (7.1 km).