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Cristata Inn

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Cristata Inn
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642 Reviews from our TripAdvisor Community

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Showing 635: English reviews
West Warwick, Rhode Island
Reviewed 1 January 2016

my wife and i stayed at the cristada inn for new years eve we asked for a non smoking room i reserved my room 2 months ago. when we opened the door to our room it was terrible!!! the smoke smell was terrible! i asked the the front desk for another room fat chance, we have been to that hotel...

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Helpful?
Thank mikedeb2016
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for taking the time to review our property. I am sorry you hear that you were disappointed with your stay on New Year's Eve. Our staff was not able to move your reservation to a non-smoking room as the hotel was completely sold out that evening. It is our staff's goal to make your stay as comfortable as...

CT
Reviewed 25 December 2015

Nice hotel close to Mohegan Sun which has everything under the sun, casino, shopping, nightlife and great places to eat with a free limo to and from the casino. Staff helpful, rooms clean and good size and price fair. A good choice.

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Helpful?
Thank Neal B
bwci2255, Manager at Cristata Inn, responded to this review

Thank you for your kind review. We are happy to hear you found our staff helpful and our room clean. I will share your comments with the staff as they really work hard to make every guests stay a great experience. Thank you again for staying with us and we look forward to your next visit.

Connecticut
Reviewed 16 December 2015

We spent one night at the Cristata in with another couple while were at the casino for a concert. Less than 1 mile away and they provide a shuttle which runs through to 4 a.m. if you need it! Rooms were clean and spacious, quiet hotel and included a nice expanded continental breakfast. Would definitely stay here again. ***Note-this is...

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Thank LittleBeeCT
Reviewed 3 December 2015 via mobile

Staff is nice super close to casino super clean . Package store next door you can get your alcohol shuttle bus fast and convenient pool was nice breakfast was really good my wife and I stay here when ever we are in town stop and shop up the street Starbucks up the street we stayed to see a show and...

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Helpful?
Thank Lonnie C
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for taking the time to share your experience with us. I am pleased you enjoyed your stay and took the time to comments on the cleanliness of the hotel. This is extremely important to us and a huge part of the guest experience. I will share your comments with the staff. Thank you again for staying with us...

Rochester
Reviewed 23 November 2015

Once again, the lovely Crystal & I ventured to Connecticut....this time to see Toby Keith Concert (GREAT concert BTW). Also chose to stay (again) at the Best Western Cristata in Uncasville. LOCATION...LOCATION...LOCATION !! Hotel is located about a half mile from Mohegan Sun AND has a free shuttle until the weeee hours of the morning. Excellent service there. Staff is...

Review collected in partnership with Best Western
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Helpful?
1Thank William B
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for taking the time to review our property. It was our pleasure to serve you during your stay with us. We are glad you found our location convenient and enjoyed our shuttle service to and from Mohegan Sun. I was also happy to see you found our staff very friendly. I will share your comments with the staff....

boston, United States
Reviewed 17 November 2015

all rooms have pull out couch,fridge,kitchen sink,microwave,in room coffee,safe,good for friends and family to stay and gather.. close to casino(closest to Mohegan) shuttle service within 5 miles( be sure to tip your driver they are super nice and helpful) pool just big enough for a relaxing swim,, free breakfast your ordinary with selection of a hot item as well as...

Review collected in partnership with Best Western
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Helpful?
Thank Bernice K
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for your kind review and for taking the time to let us know how your stay went. It was a pleasure having you stay with us and we are happy you found our staff friendly and helpful. Thank you again for allowing us to serve you and we look forward to your next visit.

Reviewed 16 November 2015

The lady at check-in was very authoritative. This was the first time at ANY hotel that I was asked (and had to complete the check-in form) who would be staying with me. In this case it was my grandson. but I felt as if I was being grilled by the Gestapo. Not a pleasant way to start our 3-day stay....

Review collected in partnership with Best Western
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2Thank nancybT2261JP
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for taking the time to review our property. Please accept my apology for your unpleasant check in. We take all our reviews very seriously as they allow us to identify area that may benefit from additional attention. We have shared your comments with the staff and we're confident the necessary adjustments will be made in order to achieve...

Reviewed 10 November 2015

We love staying here. The rooms are clean, beds comfy and staff friendly. Love the shuttle (and driver). Did not have time to have the complimentary breakfast but have had it in the past and was satisfied.

Review collected in partnership with Best Western
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Helpful?
Thank JoAnn G
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for taking the time to review our property. We strive everyday to provide clean and comfortable surroundings to earn our valued guest. The staff will happy to hear your positive comments. Thank you again for allowing us to serve you and we look forward to your next visit.

Rochester
Reviewed 14 October 2015

Once again, the lovely Crystal & I ventured down to Connecticut to see Rascall Flatts performance at the Mohegan Sun Arena. We stayed at the Best Western Cristata Inn in Uncasville (CT).Upon check-in we were warmly greeted and was fully informed about what to expect from our stay. We had a very nice mini-suite on the top(4th) floor. Plenty of...

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Helpful?
1Thank William B
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for taking the time to review our property and for choosing to stay with us. We appreciate your kind comments. We do our best to ensure all our guest receive service that will make them want to return. I am happy that you were impressed and will be back for the Toby Keith concert. Again, thank-you and we...

Shrewsbury, United States
Reviewed 13 October 2015

My friend Nancy and I have stayed several times at this hotel when going to Mohegan Sun for gambling and concerts. It is only a 1/2 mile from the casino and the price is very reasonable! There is a free shuttle service from 2pm or 4pm til 2am and its a great service!! The hotel rooms are always clean and...

Review collected in partnership with Best Western
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Helpful?
1Thank Theresa G
bwci2255, General Manager at Cristata Inn, responded to this review

Thank you for the nice review regarding your stay. We are glad to hear that you enjoyed your stay and found our guest rooms clean. We are also pleased to hear you enjoyed our deluxe continental breakfast and complimentary shuttle service to and from Mohegan Sun. I will share your comments with the staff as they really work hard to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Cristata Inn

Address: 2255 Norwich New London Tpke, Uncasville, CT 06382-1228 (Formerly BEST WESTERN Cristata Inn)
Region: United States > Connecticut > Mystic Country > Uncasville
Price Range: ₹ 7,863 - ₹ 23,254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cristata Inn 3*
Number of rooms: 105
Also Known As:
Best Western Plus Cristata Hotel Uncasville
Best Western Cristata Hotel
Best Western Uncasville
Uncasville Best Western
Hotel Style:
#3 Romantic Hotel in Uncasville
#4 Family Hotel in Uncasville
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Questions & Answers

Here's what travellers have asked, with answers from Cristata Inn staff and other travellers.
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Questions? Get answers from Cristata Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All good they are getting remodeled”
 of 5 bubbles V2023GBjulieg, 5 Sep 2016 | Read review
“Room 109 is handicap accessible.”
 of 5 bubbles lettsr1949, 15 Jun 2016 | Read review
“easy access, convenient shuttle, fridge/microwave, handicap accessible bathroom”
 of 5 bubbles 67katelynb, 27 Mar 2016 | Read review
“Get a top floor room. You won't regret it.”
 of 5 bubbles 471williamb, 14 Oct 2015 | Read review
“We had a Non smoking room on a smoking floor but we did not encounter any smokey smell.”
 of 5 bubbles jimd915, 7 Jul 2015 | Read review
5 of 5