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Sheraton Stamford Hotel

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Sheraton Stamford Hotel
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380 Reviews from our TripAdvisor Community

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Showing 367: English reviews
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New York City, New York
Reviewed 3 days ago NEW

Stayed at the Executive Floor since December 20 through January 16, being treated very well by the hotel staff and felt at home, this experience made my holiday break more joyful than expected. The front desk staff were always friendly and helpful, particularly when I needed to secure a booking during a weekend when rooms were in high demand, thanks...

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Helpful?
Thank bjsfren
New York City, New York
Reviewed 3 days ago NEW

I arrived via metro north rail from the city them took an uber for a less than 10 minute ride to the hotel. I stayed here for a night in December 2016. Check in was fast. The lobby and restaurant area is large & nice to lounge in. I am a Sheraton member. My room was clean, had a King...

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Helpful?
Thank Ruby H
Reviewed 2 weeks ago via mobile

This hotel is not able to provide a minimum of service. Consider this: a) Room service closes at 11pm. b) My flight is cancelled, I get alternative arrangements, and I'm scheduled to arrive after the deadline. So I think: I call the hotel, and organise for a plate of cheese and fresh fruit to wait in my room. Simple enough?...

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Helpful?
Thank Luca S
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

We are so sorry for the miscommunication about getting you something to eat during off hours. Our Link Café offers sandwiches, salads, fresh fruit, and other snacks 24 hours a day; and this option should have been offered to you. In regards to your specific request, we did a poor job on all fronts in not handling this appropriately, and...

Fairfield, Connecticut
Reviewed 2 weeks ago

The Sheraton Stamford makes excellence routine. From the professionally hip lobby (sets the tone as soon as guests enter) to the friendly staff, we know that our people will feel welcome. We had a number of unexpected walk-ins - no problem. Banquet management handled surprises with ease. The food - which is actually the least important part of a business...

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Helpful?
Thank Chris B
Annapolis, Maryland
Reviewed 3 weeks ago

We stayed here during a water polo tournament for our children at Chelsea Piers, CT. After a long drive and arriving late at night, the front desk staff at check-in was very friendly and a welcoming sight. Lobby was nicely decorated, the hallways had some "retro" carpet but the rooms were clean, and spacious enough for us and our children....

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Helpful?
Thank Judi_loves2travel
Hong Kong, China
Reviewed 4 weeks ago

I'd like to take this opportunity to thank Chery the technician. The heating system was acting up and Chery suggested changing room and made certain the room i was moving into was working fine. Someone else was sent to drop off the new key whom was not informed about carrying luggages. Chery went back to the previous room to make...

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Helpful?
Thank JoNavigates
Los Angeles, CA
Reviewed 4 weeks ago

I found this hotel to be ok but too expensive. Room was clean and had all I need. Personnel was not very friendly. Next time I will stay somewhere else. I do have to say that the bed was comfortable. Walking distance to all I had to do.

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Helpful?
Thank MG67
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your review. We appreciate all the feedback we receive as it allows us to improve. We are so sorry that you found our team unfriendly. This is a very rare circumstance. We will coach and counsel to try and determine where there was an error, and work with the team to correct this immediately. Thank you for...

Norwalk, Connecticut
Reviewed 4 weeks ago

This is the third time in 1.5 years that we've come to the Stamford Sheraton for our corporate meetings. Chris Frazza is a delight to work with and pretty funny (but don't tell him that). He made sure he was always available to me and was quick to help out with any last minute issues that came up. He truly...

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Helpful?
Thank Foxen13
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your kind review. We are so pleased that your event went well and our team was able to assist you with all your needs. We look forward to welcoming your group again in the future!

Toronto, Canada
Reviewed 18 January 2017

We stayed 2 nights at the hotel in November 2016. At check-in they show you a pamphlet where they promote a Green activity, if they do not change the sheets and towels they give you $5 that you can use at the hotel and they mention that you will not have full service. We accepted and found the next day...

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Helpful?
Thank babygranpa
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your review. We appreciate all the feedback we receive as it allows us to improve. We were very sorry to hear that the Green Initiative was not clearly explained, and thus failed to meet your expectations. We will work with our team on how to best and fully explain the program for our future guests. We thank...

Wilmington, Delaware
Reviewed 15 January 2017 via mobile

This was our third visit to this hotel. We stay as part of a group sports event that occurs nearby. It's not our choice to stay there-we have to stay at the designated hotel. Pros: -large, bright lobby area -nice bar area with reasonably pleasant staff -rooms/beds are comfortable Now for the cons: -the restaurant staff are consistently rude and...

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Helpful?
Thank Sheryl K
Elaine C, Manager at Sheraton Stamford Hotel, responded to this review

Thank you for your review. We’re sorry your dining experience wasn’t as it should have been. Comments such as yours will make out team stronger going forward. We are continuously coaching and training our staff. We sincerely hope to see you again so that you may witness our improvement.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Stamford Hotel is located near many corporate offices and the Town Center Mall. We are 20 minutes from the Westchester County Airport and less than a mile from the Metro North line to NYC. ... more   less 

Additional Information about Sheraton Stamford Hotel

Address: 700 E. Main Street, Stamford, CT 06901
Region: United States > Connecticut > Stamford
Price Range: ₹ 8,452 - ₹ 23,544 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Stamford Hotel 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Holiday Inn Stamford
Stamford Holiday Inn
Hotel Style:
#4 Business Hotel in Stamford
#5 Family Hotel in Stamford
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Stamford Hotel staff and other travellers.
2 questions
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Pune, India

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Questions? Get answers from Sheraton Stamford Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from streets and not close to elevators.”
 of 5 bubbles bjsfren, 20 Feb 2017 | Read review
“Pick room with View of Downtown.”
 of 5 bubbles 180rubyh, 20 Feb 2017 | Read review
“Floor 9 & 10.”
 of 5 bubbles MG67, 23 Jan 2017 | Read review
“Get a room with club access for all the freebies.”
 of 5 bubbles L5638AOrachels, 13 Dec 2016 | Read review
“The rooms are very nice and are a good size.”
 of 5 bubbles NiaJones913, 9 Dec 2016 | Read review
5 of 5