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Southbury Plaza

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250 Reviews from our TripAdvisor Community

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There are newer reviews for Southbury Plaza
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Showing 248: English reviews
Manchester, NH
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 June 2016

The hotel and rooms are nice and clean. The indoor pool needs a lot of work and almost grosses you out to swim in it. Possibly leakage that was never fixed? Otherwise, it's in an easily accessible location by rt. 84

Thank kdiz
IHGService, Guest Relations Manager at Southbury Plaza, responded to this review

Dear kdiz, Thank you for taking the time to write us a review. We are pleased to read that you liked the hotel location, the room, and the cleanliness met your expectations. On the other hand, we are very sorry the pool area prevented you from fully enjoying your visit. Please know that your comments have been forwarded to the... More 

Philadelphia, Pennsylvania
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 8 June 2016

Located right off of exit 16 on route 84 in Connecticut, the hotel is large with conference facilities and the room was clean and everything worked. The hotel is older and starting to show its age. There is a restaurant, but we chose to go into Southbury, a mile west on route 84, where there is a selection of places... More 

Thank jargon1231
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 May 2016

My kids got me a one night stay here for mothers day to pamper myself. The building is definitely starting to show its age. lots of peeling paint. i wont recommmend this hotel because there was no hot water

Thank annieseyes2
IHGService, Guest Relations Manager at Southbury Plaza, responded to this review

Dear annieseyes2, Thank you for taking the time to review. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am sorry that you were not impressed with the the hotel qualities. Your comments regarding the peeling of paint will be certainly... More 

Leesville, Louisiana
Level Contributor
74 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 May 2016

Was involved in a wreck, hit a deer. Was taken to this motel by wrecker company. Place is really nice and it made it to my GPS on places to stay. The place is really clean and the staff was really nice. The porter the next day helped get our bags back outside so we could leave. The room was... More 

Thank bdk57
Dean M, Manager at Southbury Plaza, responded to this review

Dear bdk57, Thank you for your recent stay with us here at the Crowne Plaza Southbury. We are sorry to hear the unfortunate incident that put your trip on stand by for a night. I am glad we were able to assist you during this unfortunate incident. I will relay your comment to all of our staff. We hope the... More 

Manchester, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 April 2016 via mobile

Lovely hotel, a little out of town, but next to the freeway. Nice and friendly staff, good food (Salmon fillet recommended). Big rooms. The thing that totally shocked me was how fast their internet it. Both down and uploads lighting fast. Would come back just for that.

Thank CarlBrettle
Dean M, Manager at Southbury Plaza, responded to this review

Dear CarlBrettle Thank you for your recent stay with us at Southbury Crowne Plaza and taking the time out of your day to leave a review. I am glad you enjoyed everything about your stay from the food to the room even the wi-fi connection. We appreciate the 5 star rating and are looking forward to your next visit in... More 

Fort Myers, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 April 2016

First time staying at a Crowne Plaza Hotel and were very pleasantly surprised at both the reasonable price and the room itself which had a king sized bed plus a sitting area with a convertible sofa and two easy chairs. The sports bar and dining room were nice and the food very good. Staff was attentive and courteous. We had... More 

Thank billgerie
Dean M, Manager at Southbury Plaza, responded to this review

Dear Billgerie Thank you for your recent visit with us at the Crowne Plaza Southbury and taking the time out of your busy day to leave a review. I glad your stay was a pleasant one, we will be looking forward to your next visit to the area. I will share you comments with our staff as we strive to... More 

Merritt Island, Florida
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 April 2016

We are back and forth to Southbury often and on this particular visit we had plans for relatives to stay with us. We booked this hotel as it was close. Upon check in the staff was very nice and attentive. The rooms have no refrigerator or microwave so that made for a long "dry" three days so we lent them... More 

Thank Debbie W
Dean M, Manager at Southbury Plaza, responded to this review

Dear Debbie W Thank you for your recent stay with us at the Crowne Plaza Southbury as well as taking the time out of your busy day to leave feedback so we can make yours or your family's stay a better one. Unfortunately our rooms are not equipped with a microwave and refrigerator. We do have them available upon request.... More 

Nova Scotia, Canada
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 April 2016

We were so happy that returning from Florida we found our drive allowed us to time another stop at the Crowne Plaza. Our check in was friendly & efficient. Our room was lovely, quiet & clean. Our visit to to bar/restaurant that evening was a little less than enjoyable but service at breakfast the next morning was humiliating! This time... More 

1 Thank Kathy M
Dean M, Manager at Southbury Plaza, responded to this review

Dear Kathy M, I want to thank you for visiting with us here at the Crowne Plaza in Southbury on your recent trip. I am glad you were pleased with the efficient check in and check out and the comfort of your guest room. I appreciate your feedback on the parts of your stay that did not meet your expectations... More 

Travellers are raving about these Southbury hotels

Montgomery, New York
Level Contributor
106 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 15 March 2016 via mobile

I travel 3-4 nights a week for work and often choose this hotel when I am working off if I-84 in Connecticut. The rooms are always clean, the staff attentive, the food is above average (breakfast is quite good, actually) and the bar tenders always make the guests feel like they are at home. Sommer did a great job attending... More 

Thank BTSewall
Dean M, Manager at Southbury Plaza, responded to this review

Dear BTSewall, Thank your for taking the time to review your recent stay with us here at the Crowne Plaza Southbury. It's a joy to know our guests don't feel like guests rather feel like they are home. I will ensure I share your comments with the entire staff. We look forward to your next visit. Dean Mead F&B Manager... More 

Southbury, Connecticut
1 review
Reviewed 8 March 2016

I have stayed here about 6 times in the past 3 years and they always go out of their way for you. The bar is always a great place to have dinner and a drink. Friendly staff and fair prices. I would highly recommend this Crowne Plaza.

Thank TommyRGlenridge
Dean M, Manager at Southbury Plaza, responded to this review

Dear TommyR, We Love having you! Thanks again for the 5 Star rating, taking the time out of your day to review your stay with us at the Crowne Plaza Southbury. We are pleased we make your continued stays comfortable and pleasant. Looking forward to your next visit. Dean Mead F&B Manager Crowne Plaza Southbury More 

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Management photos: Courtesy of the property manager

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Hotel & Grounds (7)
Pool/Beach Area (2)
Room/Suite (19)
Business Centre/Function Rooms (12)
Dining (5)
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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Hotel Southbury, 'The Place To Meet.' Our hotel is located in the Litchfield Hills of beautiful central Connecticut, some of our corporate neighbors are IBM, Chemtura, Boehringer-Ingelheim, General Electric, Timex, Waterbury Hospital and St. Mary's Hospital. Nearby attractions for all ages include Quassapaug Amusement Park, Lake Compouce, Timex Museum, NE Railroad Museum, Golden Age Trucking Museum, Palace Theatre, Danbury Mall, Oxford Greens Golf Course, Woodbury Ski and many quaint antique shops. We are a full service hotel serving a full hot and cold breakfast buffet and a la cart menu, Sunday Brunch, lunch and dinner in our Arrowhead Restaurant and Lounge. The Crowne Plaza - Southbury boasts 13,000 square feet of flexible and beautifully appointed meeting space that includes 2 tastefully decorated grand ballrooms that accommodate 50 to 400 people, 2 traditional boardrooms and up to 13 total breakout rooms. We are truly the 'Place to Meet' for corporate meetings, weddings, anniversary parties, birthday parties or Bat/Bar Mitzvahs. We have ample complimentary parking, complimentary wired & wireless Internet access throughout the hotel and offer complimentary coffee and tea in our lobby daily. Our guest will get a workout in our fitness area or enjoy a dip in our indoor pool and whirlpool. ... more   less 

Additional Information about Southbury Plaza

Address: 1284 Strongtown Rd, Southbury, CT 06488 (Formerly Crowne Plaza Southbury)
Region: United States > Connecticut > Southbury
Price Range: ₹ 6,923 - ₹ 9,322 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Southbury Plaza 2.5*
Number of rooms: 197
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Also Known As:
Crowne Plaza Southbury Hotel Southbury
Southbury Crowne Plaza
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Questions & Answers

Questions? Get answers from Southbury Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Haven't gone to bed yet. I will have to let you know my quality of sleep tomorrow. ”
 of 5 bubbles E4235FRannm, 4 Oct 2016 | Read review
“We had a room first floor not too far from exit door to parking lot and lobby. Give it a chance especially since it is being refurbished.”
 of 5 bubbles ellens619, 7 Sep 2016 | Read review
“Looks like updated rooms are ones on the ground floor to the east side ie:#118”
 of 5 bubbles johnmG3196IN, 28 Aug 2016 | Read review
“The staff is very accommodating to your concerns.”
 of 5 bubbles DDore, 7 Aug 2016 | Read review
“keep in mind that rooms do not have refrigerators or microwave ovens”
 of 5 bubbles deavers, 25 Jun 2016 | Read review
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