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Wyndham Southbury

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256 Reviews from our TripAdvisor Community

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Showing 254: English reviews
Reviewed 22 October 2016 via mobile

This was my worst travel experience I have ever encountered. For a brief summary of my nightmare, bed bugs, stained mattress, double booking, horrible staff just to name a few. To begin, I arrive to check in and there is a line of about 8 people with only one person checking in. We finally check in and are given are...

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Helpful?
5Thank Alex S
Ayman A, General Manager at Wyndham Southbury, responded to this review

Dear Alex, I wanted to extend our apologies for the inconvenience you have experienced during your last stay. I would like also to inform you that we are not the same hotel as we have gone through a multi million dollar renovation that and a name change. We would love to invite you back to see all the upgrades and...

Southbury, Connecticut
Reviewed 5 October 2016

Very sweet and friendly staff at the front desk. They look happy and are you enjoying what they are doing. Something you don't see very often these days. I would hire them at my B&B on the Cape in a heartbeat.

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Helpful?
Thank E4235FRannm
Norwich, Connecticut
Reviewed 22 September 2016

I stayed here for an association conference, and my room was very comfortable! Love the pillows and bedding! I would stay here again and recommend this hotel - the staff are very friendly and efficient.

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Helpful?
Thank NorwichRose80
Dean M, Manager at Wyndham Southbury, responded to this review

Dear NorwichRose80, Thank you for your recent stay with us at Southbury Plaza Hotel. I am glad your stay was comfortable. I will forward your comments along to the entire staff. We hope the next time you travel to this area be it business or pleasure we see you again. Thank you Dean Mead Food & Beverage Manager Southbury Plaza...

Saratoga Springs, New York
Reviewed 21 September 2016 via mobile

The reviews made me skeptical, but this is a good hotel. It's close to the highway(convenient but sometimes noisy). Everything is clean and comfortable. The remodel is underway and needed, but even now it is good enough good for a quick stay just off the highway.

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Helpful?
Thank GABJMB
Dean M, Manager at Wyndham Southbury, responded to this review

Dear GABJMB, Thank you for your recent stay with us at the Southbury Plaza Hotel. I will forward your comments to the entire staff. I do hope on your next visit to the area you stop in for another stay. Thank You Dean Mead Food & Beverage Manager Southbury Plaza Hotel

Cambridge, New York
Reviewed 20 September 2016

Requested non down pillows. promised to have them and then had to go and buy myself. Food left in hallways. Room was dated and HVAC was coming off the wall. No towels. Smelled of old smoke. Called manager multiple times and no call back once. Will be calling CT Dept. of Health as they caused my wife a allergy attack.

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1Thank sean518
Scranton, Pennsylvania
Reviewed 7 September 2016

This was owned by Crowne now being refurbished by Wyndham Hotels.! Wow what a beautiful place. Very friendly competent staff. Pet friendly! Clean, easy on off 84. Beautiful back road scenery nice to travel to go other places. Beds large, comfortable, loved set up, just one suggestion Wyndham, refrigerators in rooms. Maybe ours didn't have one was on first floor,...

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Helpful?
Thank Ellen S
Dean M, Manager at Wyndham Southbury, responded to this review

Dear Ellen S, Thank you for your recent stay with us at the Southbury Plaza Hotel. We are glad you enjoyed your stay and noticed some of the change happening first hand. We are just as excited about the change as you and all our guests are. I will be forwarding your comments to our entire staff. Hope that on...

Havana, Florida
Reviewed 28 August 2016

When we first read the reviews for this property, we were very sceptical, but because we we wanted to be as close to this area as possible for a family reunion, and the only other hotel was way over priced (value rate first quoted online, changed by $45 when we actually tried to book a room) . When we pulled...

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Helpful?
Thank John M
Ayman A, General Manager at Wyndham Southbury, responded to this review

Thank you so very much for your kind words about the hotel and the staff, You are absolutely right, The parking lot is in need of new pavement, and that is in process and should take place in two weeks, we are replacing the guestroom package as well. Hope to see you again soon, Kind regards, Ayman Agamy General manager

Plymouth, Massachusetts
Reviewed 25 August 2016

This hotel, located in rural western CT is a hidden gem. Staff at reception were friendly and efficient. Our room was immaculate and the king-sized bed was very comfortable. I highly recommend this hotel and will definitely come back.

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Helpful?
Thank jeanneg978
Astoria oregon
Reviewed 23 August 2016 via mobile

Big out of date hotel in need of updating. Comfortable. Rooms big spacious nice beds and clean for forty year old hotel. Wyndham will undoubtedly spend some big bucks to bring the property current. Quiet for location. We were going to stay and visit two nights but we decided after one night that that is enough, and move on.

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Helpful?
Thank Journeyman644
Alabama
Reviewed 18 August 2016

Booked military rate, got chrgd full rate, no refund. Manager's contact info misspelled on her card, convenient! Tried to contact, won't contact me back! Room walls paper-thin. Could hear EVERY WORD!!

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1Thank timmywesty

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to the Wyndham Southbury," Welcoming Gracious Personalization" Our hotel is located in the Litchfield Hills of beautiful central Connecticut, some of our corporate neighbors are IBM, Chemtura, Boehringer-Ingelheim, General Electric, Timex, Waterbury Hospital and St. Mary's Hospital. Nearby attractions for all ages include Quassapaug Amusement Park, Lake Compouce, Timex Museum, NE Railroad Museum, Golden Age Trucking Museum, Palace Theatre, Danbury Mall, Oxford Greens Golf Course, Woodbury Ski and many quaint antique shops. We are a full service hotel serving a full hot and cold breakfast buffet and a la cart menu, Sunday Brunch, lunch and dinner in our Arrowhead Restaurant and Lounge. The Crowne Plaza - Southbury boasts 13,000 square feet of flexible and beautifully appointed meeting space that includes 2 tastefully decorated grand ballrooms that accommodate 50 to 400 people, 2 traditional boardrooms and up to 13 total breakout rooms. We are truly the 'Place to Meet' for corporate meetings, weddings, anniversary parties, birthday parties or Bat/Bar Mitzvahs. We have ample complimentary parking, complimentary wired & wireless Internet access throughout the hotel and offer complimentary coffee and tea in our lobby daily. Our guest will get a workout in our fitness area or enjoy a dip in our indoor pool. ... more   less 

Additional Information about Wyndham Southbury

Address: 1284 Strongtown Rd, Southbury, CT 06488 (Formerly Southbury Plaza)
Region: United States > Connecticut > Southbury
Price Range: ₹ 6,347 - ₹ 9,888 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Wyndham Southbury 2.5*
Number of rooms: 19
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Also Known As:
Crowne Plaza Southbury Hotel Southbury
Southbury Crowne Plaza
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Questions & Answers

Questions? Get answers from Wyndham Southbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room not facing the highway might be quieter”
 of 5 bubbles canuck_6, 20 Feb 2017 | Read review
“Haven't gone to bed yet. I will have to let you know my quality of sleep tomorrow. ”
 of 5 bubbles E4235FRannm, 4 Oct 2016 | Read review
“We had a room first floor not too far from exit door to parking lot and lobby. Give it a chance especially since it is being refurbished.”
 of 5 bubbles ellens619, 7 Sep 2016 | Read review
“Looks like updated rooms are ones on the ground floor to the east side ie:#118”
 of 5 bubbles johnmG3196IN, 28 Aug 2016 | Read review
“The staff is very accommodating to your concerns.”
 of 5 bubbles DDore, 7 Aug 2016 | Read review
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