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Extended Stay America - Shelton - Fairfield County

Traveller (36)
Room & Suite (43)
Dining (2)
About
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Laundry Service
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
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Reviews & more
185Reviews
67Photos
3Q+A
43Room tips
Traveller rating
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  • 28
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  • 15
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Popular mentions
Where do I start when booking we advised we needed a late check in since we are traveling 14 hours we needed to account for traffic restroom breaks etc. When we arrived we were informed our reservation was cancelled because we didn’t check in by 6pm again requested late check in
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Response from 00esa, Manager at Extended Stay America - Shelton - Fairfield County
Responded 4 Dec 2018
Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience. The security of our guests and their property is of utmost importance, and it is extremely concerning for us to read your comments about theft. All reports of missing items are taken very seriously and steps are taken to investigate all claims, big or small. Please be assured that we are doing everything in our capacity to investigate this matter and resolve it as soon as possible. If we may be of any further assistance to you please don't hesitate to get in touch with our general manager directly. We hope you will consider staying with us again in the future. Hotel Management
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Hotel's Favourite
The staff was very accommodating and professional. We were greeted warmly by Jewel F. who had housekeeping prepare a room for us at arrival. We had arrived that morning from an overnight flight so stretching out on a comfortable bed at arrival was well appreciated. The hotel is
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Response from 00esa, Manager at Extended Stay America - Shelton - Fairfield County
Responded 2 Oct 2018
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know our well-kept suite was perfect for your needs and that you loved our ideal location. We will be sure to share your compliments with Jewel for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
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I have stayed here for a few weeks to and am extremely satisfied with the service, atmosphere and environment. I am very happy with this location and especially the front desk and maid service. Will definitely use this location again.
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Response from 00esa, Manager at Extended Stay America - Shelton - Fairfield County
Responded 1 Nov 2018
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had an outstanding stay with us and loved our hospitality. On behalf of everyone here, we look forward to welcoming you and your family back soon. Sincerely, Hotel Management
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the hotel was reasonably clean and modern. the beds were comfortable and the shower decent. the building itself seemed older, and the kitchenette in the room was definitely 20+ years old. the hallways were more like an older apartment building than a hotel, and the elevators a
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Response from 00esa, Manager at Extended Stay America - Shelton - Fairfield County
Responded 1 Nov 2018
Brian, thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a pleasant stay with us. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
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Room smelled of smoke, we were moved to another room that didn't have the bed configuration we needed. Didn't feel safe enough to leave belongings. They don't clean rooms everyday, Manager and staff did not refund money as requested.
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Response from 00esa, Manager at Extended Stay America - Shelton - Fairfield County
Responded 28 Oct 2018
Sharon, thank you for reviewing our hotel. We apologize for the difficulties you encountered while you were here. We assure you that we have discussed your feedback with the appropriate teams, and we’re taking immediate action to identify why we failed so we can prevent these issues from occurring again. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
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My big, comfy and clean bed!
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Is there a pet charge?
Is there a iron and ironing board available in rooms
Yes there is, at least at the location I was in.
0 votes
What is the minimum check in age?
I'm not sure what's the age,, maybe 18 or 21,, call the hotel,,
0 votes
"Don't stay here"
"talk to Ciara Rosario"
"Hotel is very accessible and close to severall other hotels, shopping centers and Trumble mall."
"Choose a front facing room on the 2nd floor for better views, We stayed at room 317"
"2nd floor the rooms seems to be bigger"
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PRICE RANGE
US$ 97 - US$ 129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay america shelton
FORMERLY KNOWN AS
Homestead Studio Suites
LOCATION
United StatesConnecticutShelton
NUMBER OF ROOMS
140
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