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Extended Stay America - Norwalk - Stamford

95 reviews
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Traveller (14)
Room & Suite (10)
Dining (2)
Overview
  • Excellent38%
  • Very good16%
  • Average16%
  • Poor10%
  • Terrible20%
Travellers talk about
“the wi fi”(3 reviews)
“room was clean”(6 reviews)
“long trip”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Norwalk - Stamford
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (95)Write a Review
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All reviewsthe wi firoom was cleanlong tripthe staff was greatcalled the front deskconvenient locationmicrowavekarlstorageparkwaytelevisionsinknycvideo
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1 - 5 of 94 reviews
Reviewed 5 weeks ago

This Extended Stay was of the standard. It was clean enough. Quiet enough. No complaints. The last Extended Stay I was in had terrible beds. This one, the beds were sleepable and I didn't have any problems. The only strange thing was a "pet" smell...More

Thank TACLYO
Response from 00esa, Manager at Extended Stay America - Norwalk - StamfordResponded 4 weeks ago

Thank you for your feedback. We are pleased to know you were satisfied with your stay with us. With that said, we regret the inconvenience you experienced due to odor issues and have shared your concerns with our housekeeping team to take corrective actions. It...More

Hotel's Favourite
Reviewed 31 December 2016 via mobile

I was a little nervous after booking and then reading the reviews. We came early so I could check out the room in case it was not up to par. The King deluxe studio is so nice! Everything is very clean. The bed is very...More

1  Thank Katamaran687
Response from Manager_11525, Manager at Extended Stay America - Norwalk - StamfordResponded 11 January 2017

We appreciate you taking the time to share your experience. Your satisfaction with the spaciousness of your room and the excellent customer service you received is great to hear. Thank you again for your review. We look forward to seeing you in the future, should...More

Reviewed 1 November 2017

Positives: Nice staff, and they allow pets. TV's and internet fine. Negatives: Kitchenettes have no silverware or even plates. Cheap bed. Towels are rough. Toilets flush like jet engines, wake everyone. This place is a case study in minimalism. From flooring, to wall art to...More

Thank StRaymond
Response from 00esa, Manager at Extended Stay America - Norwalk - StamfordResponded 2 November 2017

We sincerely apologize for not meeting your expectations which led to a disappointing stay. While it’s always our attempt to deliver a pleasant visit for every guest, sometimes we fall short. Your concerns have been shared with each department involved in an effort to take...More

Reviewed 23 October 2017

Room was not clean and the toilet seat was falling off. Breakfast was terrible. Hallways were filled with pot smoke. People were friendly but the rest of the hotel was terrible for the price. I would not recommend unless it is your only option.More

Review collected in partnership with Extended Stay
Thank 738clintona
Response from 00esa, Manager at Extended Stay America - Norwalk - StamfordResponded 24 October 2017

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Reviewed 28 August 2017

First time staying at this property in Norwalk. Was a little difficult to find it because it being set up on a hill. The staff was very nice and the rooms were clean and I really liked the fact of the kitchen in the room

Thank sprandazzo12
Response from 00esa, General Manager at Extended Stay America - Norwalk - StamfordResponded 29 August 2017

Thank you for choosing to stay at Extended Stay America. We are glad that you liked our courteous associates and your clean room along with the fully-equipped kitchen. We appreciate you being our guest and hope to welcome you back soon! Sincerely, General Manager

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Traveller (14)
Room & Suite (10)
Dining (2)
Hotel & Grounds (15)
Bathroom (1)
About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Breakfast included
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 97 - US$ 153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 97 - US$ 153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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