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Hilton Garden Inn Norwalk

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Hilton Garden Inn Norwalk
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609 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Norwalk
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Showing 593: English reviews
Texas
Reviewed 11 January 2017

Very pleasant, courteous staff. It snowed for 2 days & I was amazed that the staff shoveled a path around my car & cleared the snow from my car on both days. All I had to do was start the car & turn on the heat!! I will be certain to stay here again.

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Helpful?
Thank jmfromTexas
Samantha V, Manager at Hilton Garden Inn Norwalk, responded to this review

Hello jmfromTexas, Thank you for writing such a pleasant 5 star review of our property. We are delighted that you were pleasantly surprised during your visit when our staff shoveled a path around your car and cleared the snow for you during your stay. Our entire team strives to go above and beyond for their guests, and it sounds like...

Connecticut
Reviewed 8 January 2017

Overall, the hotel is very reliable, clean and the staff was very helpful. I stayed with my family for the first part and then was on business the latter part of my trip. They checked me into the same room without any problem so I didn't have to move or come down to the front desk to do it in...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank tjd7767
Samantha V, Manager at Hilton Garden Inn Norwalk, responded to this review

Hello tjd7767, Thank you for taking the time to share your feedback with us, as well as our TripAdvisor readers! Our team is delighted that you felt out hotel overall was reliable and clean. Our staff strives to go above and beyond for our loyal guests, and I'm so happy to read that they took such great care of you...

Reviewed 7 January 2017 via mobile

Stayed here for the first time and loved it. Beautifully clean room with refrigerator, microwave and coffee maker. Very comfortable bed with updated bathroom. Small design flaw in the shower: the door is to the back so you have to reach pretty far in to turn it on. If you are wearing anything, you're drenched. Worse, you can't adjust the...

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Helpful?
Thank Marybeth C
Samantha V, Manager at Hilton Garden Inn Norwalk, responded to this review

Hello Marybeth C, Thank you for taking the time to write a review about your very first stay at the Hilton Garden Inn of Norwalk! Our entire team is overjoyed to read all the positive feedback about your stay - from the beautifully clean room to the comfortable bed, and even our convenient location. Your feedback regarding the shower has...

Gurgaon
Reviewed 6 January 2017

This is my preferred stay-in options for my visits to our office in Wilton. I have stayed here many times and like it as its clean, has friendly staff, is located centrally and is close to many stores and restaurants. The excellent breakfast and free shuttle make the deal sweeter and I would certainly recommend it to anyone looking for...

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Helpful?
Thank Thetripison
Samantha V, Manager at Hilton Garden Inn Norwalk, responded to this review

Hi Thetripison, Thank you for taking the time to write such a nice review about our property, and for always trusting the Hilton Garden Inn of Norwalk when traveling. We are thrilled to read all the great compliments about our property, as we work to create an even better stay for our loyal guests. We appreciate you recommending us to...

Northern Virginia, Virginia
Reviewed 4 January 2017

The rooms were clean, linen average, bed obvious hole in the middle. Didn't sleep well. Ignored at check in even though there was no line. Was locked out of the bathroom on two occasions and learned I needed to use a quarter to unlock it. Seems like it happens a lot. Construction trailer and box trucks filled the parking lot...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank bc699342
Samantha V, Manager at Hilton Garden Inn Norwalk, responded to this review

Hi bc699342, Thank you for taking the time to share your honest feedback about your recent stay with us! Our team considers feedback, such as yours, the number one tool in achieving the highest quality of guest service. Your comments have been personally viewed by myself and forwarded to our entire staff. We all appreciate your feedback as we make...

Kiawah Island, South Carolina
Reviewed 30 December 2016

Excellent hotel very convient to stores and restaurants ....in fact an excellent one adjacent to hotel....evidently I needed more text....maybe this is enough....not enough....well there is a liquor store that sells wine at excellent prices....subway store walking distance and Verizon next liquor store in fact you could spend the rest of you life here

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 101kentv
Samantha V, Manager at Hilton Garden Inn Norwalk, responded to this review

Hi 101kentv, Thank you for your 5 star review about your stay in Norwalk at our excellent hotel! We are definitely conveniently located to everything you can think of. Our team hopes to welcome you back to the Hilton Garden Inn for another great visit during the new year! Samantha Van Riper

Smithfield, Maine
Reviewed 30 December 2016

On our way to Maryland from Maine this is the second time we have stayed here, It is clean, warm, and friendly. The he rooms are ver Y clean and comfortable. The front desk is friendly and professional. This is close to I - 95 and a choice everyone should make.

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Helpful?
Thank SteveAugusta_Maine
Samantha V, Manager at Hilton Garden Inn Norwalk, responded to this review

Hi SteveAugusta_Maine, Thank you for taking the time to write a review about your second visit with us and for sharing your kind feedback with our TripAdvisor readers! We are delighted that you had another great stay while here, and that you thought our property was clean, warm, and friendly! Our entire team truly hopes to welcome you back for...

Arlington, Virginia
Reviewed 29 December 2016

A well-situated hotel that was well priced. The room was fine and the beds were comfortable. Internet was fast. If I had to be picky, I would say the following: 1) Needs a safe in the room. 2) Parking spots are a tad narrow; 3) bath tub needed to be refinished.

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Helpful?
Thank KBG93
Samantha V, Manager at Hilton Garden Inn Norwalk, responded to this review

Hi KBG93, Thank you for your review about our nice hotel! Our team appreciates the compliments, as well as the 3 items that you mentioned as we work our way to creating an even better hotel stay for our Hilton Garden Inn guests. Should your travels bring you back to Norwalk, we truly hope you would consider staying with us...

Tucson
Reviewed 26 December 2016

Stayed here one night while travelling back from Maine. We left early in the morning so did not get to try the breakfast. The location of the hotel was good for us, right off our route heading south. Near to a Dunkin Donuts, BOA, Walmart etc The tv in the room was large and fairly new, everything else was pretty...

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Helpful?
Thank DesertFlyer
Samantha V, Manager at Hilton Garden Inn Norwalk, responded to this review

Hi DesertFlyer, Thank you for taking the time to share your feedback about your stay with us while traveling back from Maine. Although we wish you were able to try our delicious breakfast in the morning, we are pleased to read the location was good for you and your family. While we are happy we achieved HGI standards, our goal...

Washington DC, District of Columbia
Reviewed 24 December 2016

Unfortunately the city of Norwalk hasn't invested in sidewalks or crosswalks here so if you don't have a car you are reliant on the hotel van. This would be fine if the front desk operators didn't lie about how long it would take then tell you not to get mad because it's "complementary". I guess to them "complementary" means it...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank D78hut94
Samantha V, Manager at Hilton Garden Inn Norwalk, responded to this review

Hello D78hut94, Thank you for your honest review about your recent visit at our property. I want to personally apologize for the way the front desk handled your situation with the shuttle service. Going forward, that type of communication with our guests will most definitely not be tolerated. I will have our engineering team take a look at the heater...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This award-winning Hilton Garden Inn is within walking distance to Merritt 7 Corporate Park, Towers Building, i-park Norwalk and Glover Avenue. Easy access to I-95 and Merritt Parkway. Gym exercise equipment with personal TV Theater System, 24-hour business center, complimentary internet, restaurant, bar and room Service daily, 170 rooms with Garden Sleep System™ bed, flat screen TV, Keurig coffee maker, MP3 clocks, Herman Miller ergonomic chair, desk, fridge, microwave, hairdryer, pool, whirlpool. ... more   less 

Additional Information about Hilton Garden Inn Norwalk

Address: 560 Main Avenue, Norwalk, CT 06851
Region: United States > Connecticut > Norwalk
Price Range: ₹ 6,708 - ₹ 17,507 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Norwalk 3*
Number of rooms: 170
Reservation Options:
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Also Known As:
Hilton Garden Inn Norwalk Hotel Norwalk
Norwalk Hilton Garden Inn
Hilton Norwalk
Hotel Style:
#2 Business Hotel in Norwalk
#4 Family Hotel in Norwalk
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Norwalk staff and other travellers.
3 questions
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Questions? Get answers from Hilton Garden Inn Norwalk staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Easy on and off I - 95”
 of 5 bubbles SteveAugusta_Maine, 29 Dec 2016 | Read review
“Ask for room not facing street”
 of 5 bubbles KBG93, 29 Dec 2016 | Read review
“Just stay somewhere else... not worth the money.”
 of 5 bubbles lindasC7985YU, 17 Oct 2016 | Read review
“any room we've tried was fine”
 of 5 bubbles peggyvb, 16 Oct 2016 | Read review
“rooms with king beds very large”
 of 5 bubbles lutzka02, 9 Oct 2016 | Read review
5 of 5