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Best Western Plus North Haven Hotel

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Traveller (43)
Room & Suite (34)
Dining (4)
Ratings and reviews
  • Excellent36%
  • Very good32%
  • Average18%
  • Poor8%
  • Terrible6%
Travellers talk about
“new haven”(42 reviews)
“room was clean”(38 reviews)
“best westerns”(7 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
Whether for business or leisure, the Best Western Plus North Haven's location is ideal. Located between NYC and Boston with easy access on and off I-91 N/S. Our list of amenities now include an elevator as well as Harry's Sports Grill , business center and guest rooms with complimentary...
Offers from Best Western Plus North Haven Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Location and contact
201 Washington Ave, North Haven, CT 06473-1305
Hotel website
15.5 km to New Haven Airport
11 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
6 Aug7 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (634)
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619 results
Traveller rating
212
198
112
53
44
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LanguageEnglish
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212
198
112
53
44
Show reviews that mention
All reviewsnew havenroom was cleanbest westernsfree breakfastquinnipiac universityindoor poolking suiteone night stayoff the highwayfront desk staffexercise roomshuttle servicewafflessports grillctgazebomaintenance
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1 - 5 of 619 reviews
Reviewed 1 week ago

After reading the reviews of this location I wonder what hotel they stayed at. The hotel has an old and dirty feel to it. I am not sure how old it is but things are worn, scraped, scratches, etc. The breakfast was decent compared to...More

Thank dcwabp
Response from Michelle M, Front Office Manager at Best Western Plus North Haven HotelResponded 2 days ago

Dear dcwabp, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. I will pass this review on to all of our department supervisors to ensure...More

Hotel's Favourite
Reviewed 4 weeks ago

The pool was so wonderful at this hotel. The water was easy to get into and the pool is large and deep. We only stayed one night, but we used the pool the first afternoon and then we got up early to be able to...More

Review collected in partnership with Best Western
Thank vhale1955
Response from Michelle M, Front Office Manager at Best Western Plus North Haven HotelResponded 4 weeks ago

Dear vhale1955, Thank you for taking the time to write a detailed review on your stay! We are so happy that you enjoyed our hotel and that the pool and breakfast made your experience a step up. We hope your next trip to North Haven...More

Reviewed 1 week ago

The lady managing the breakfast was wonderful. I needed gluten and dairy free. She got me non-sweetened almond milk, gluten free snack bars, gluten free bagels, on top of everything they offered. I enjoyed potatoes and dairy free eggs every morning. The bed was very...More

Thank Karen H
Response from Michelle M, Front Office Manager at Best Western Plus North Haven HotelResponded 2 days ago

Dear Karen H, What a wonderful review! We truly appreciate your business. I'm very happy to hear that our staff and service met your needs and expectations.We look forward to welcoming you back to our hotel in the near future. Kind Regards, Michelle Murray Front...More

Reviewed 3 weeks ago

Missing paid for coffee one morning. Pastries sat out all day, which is fine but next day was told couldn't stay out "over 2hrs" and was taken. AC not properly working for two days. Leaks in the hotel was combatted with bleach leaving a nasty...More

Thank Maxine F
Response from Michelle M, Front Office Manager at Best Western Plus North Haven HotelResponded 2 weeks ago

Dear Maxine F, We want to sincerely apologize for your negative experience in our hotel. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please give us a call or send us an email...More

Reviewed 4 weeks ago via mobile

This hotel is conveniently located just off the I-91 in North Haven. It is 10 -15 minutes from Quinnipiac University. The hotel appearance is a bit dated, but the room was quiet and very comfortable. Staff was friendly. They quickly replenished the pool towels when...More

Thank GordoJ24
Response from Michelle M, Front Office Manager at Best Western Plus North Haven HotelResponded 3 weeks ago

Dear GordoJ24, We appreciate your detailed review on your stay. I am so glad to hear that our hotel was conveniently located for you and that you enjoyed all of the amenities we have to offer. We hope your next trip to North Haven is...More

View more reviews
About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room Service
Dry Cleaning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$ 115 - US$ 172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$ 115 - US$ 172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (43)
Room & Suite (34)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Michael F
3 March 2018|
AnswerShow all 2 answers
Response from Martha S | Reviewed this property |
I don't know, I would call them and request said items.
0
Votes
Drew H
17 January 2017|
AnswerShow all 8 answers
Response from Michelle M | Property representative |
Yes, we do allow pets in our hotel. We allow them to be on the first floor only and it is a $20.00 pet fee per day.
1
Vote
Rachel D
9 March 2016|
AnswerShow all 3 answers
Response from NWS2012 | Reviewed this property |
I don't know. Call the hotel. Sorry.
0
Votes
Room Tips
"Get a room away from the train tracks"
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"For quieter rooms, stay in the back and on the 2nd floor."
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"Choose one up front."
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"Courtyard view will reduce noise from traffic and parking lot."
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