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Summerstrand Hotel

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Summerstrand Hotel
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122 Reviews from our TripAdvisor Community

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Showing 109: English reviews
Reviewed 1 week ago

The hotel is tired but being renovated, the staff however need an attitude adjustment. Our room wasn't ready when we checked in. The telephone, TV, aircon and lamp weren't working. Our bill was incorrect at checkout. We were very disappointed.

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Helpful?
Thank Hilary G
Port Elizabeth
Reviewed 2 weeks ago

I will visit again. It was wonderful being here I spent a week and was worth it. I wouldn't mind to recommend it to a friend or colleague. I am sure I will visit again in future. Thanks again for the hospitality

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Helpful?
Thank 897vusis
Oudtshoorn, South Africa
Reviewed 3 weeks ago via mobile

Although the building looks very run down from the outside (they are busy renovating), the rooms are comfortable, smells great and they have an excellent breakfast spread. Love it when an establishment under promise and over deliver

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Helpful?
Thank Francois B
Eastern Cape, South Africa
Reviewed 4 weeks ago

V. Matwasa regards the service rendered as excellent. I was readily helped with the booking by friendly Receptionist. The hotel has ample and safe parking space. The times set for meals are quite convenient. The location of the Hotel is at a quiet and peaceful environment. There is easy access to the close-by beach in the area. This Hotel has...

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Helpful?
Thank 828vem
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you for taking the time to review our hotel. I am so pleased that you enjoyed your stay with us, our location is truly a relaxing and peaceful one. I will definitely pass on your comments to the rest of our team. We look forward to welcoming you back to the hotel in the near future. Kind Regards The...

Reviewed 1 November 2016

When I got here, my four night stay booked through my travel agent was not on the system, eventually managed to sort that out. It says free wifi, but for most of the time, the speed of connection, if you get connection at all is painful, especially if you are here for work and need to get things done. I...

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Helpful?
Thank roxy de villiers
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you for taking the time to review our hotel. I am sorry to hear that you experienced problems during your stay with us, I will definitely bring these up with the rest of the team to ensure that they do not happen again. Thank you for your kind comments about our breakfast buffet I will pass these onto the...

Middelburg, South Africa
Reviewed 18 October 2016

The room was comfortable and clean. The view was excellent overlooking the pool and ocean. The staff most friendly. The room-service was slow culminating in receiving cold food. Based on my previous hotel experiences I can comfortable admit that the staff made the greatest impression on me as to their friendliness. The breakfast area was very noisy, yet the food...

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Helpful?
Thank LordBarryK
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you for taking the time to review our property. I am pleased that you enjoyed your time with us and I will definitely pass on your kind words to the rest of our team. I would like to apologize for the delay in the room service, this will also be passed onto the team for improvements. We look forward...

Port Elizabeth
Reviewed 13 October 2016

The hotel is easily accessible along a main road and has a scenic setting. Although the hotel is a number of years old, it has been tastefully refurbished and I enjoyed the general ambiance. The rooms are comfortable and mine had an excellent view over the pool area and the sea. I know the nowadays free Wi-Fi and the safe...

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Helpful?
Thank 429bw
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you so much for your kind words - I am so glad that you enjoyed your time spent with us. I will definitely pass your comments onto the rest of our team. We look forward to seeing you again soon. Kind Regards The Summerstrand Team

Roodepoort, Gauteng, South Africa
Reviewed 7 October 2016 via mobile

Hotel is under renovation yet very well run. Is an old Holiday Inn with good facilities. Walk to beach and easy to get tours and transport. Room was clean with full bathroom ( both a bath and Shower) Meals are in nice dining room and food is very good home cooking style Not in walking distance to Boardwalk and main...

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Helpful?
Thank Adrienne M
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you so much for your fantastic review of our property. I am so pleased that you enjoyed your time spent with us and will definitely pass your comments onto the rest of our team. We look forward to welcoming you back to the hotel in the near future. Warm Regards Summerstrand Team

Reviewed 7 October 2016 via mobile

Very friendly and helpful staff who strife to please. Responds immediately to queries. Stayed there while under construction. Staff went out of their way to accommodate my husband and I in the quiter section of the hotel. 10/10 for their maintenance men who responded and replaced the faulty fridge immediately when notified. Thank you for a wonderful stay in room...

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Helpful?
Thank Virginia A
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you so much for taking the time to review our property. I am so pleased that you had a pleasant stay with us and I will definitely pass your comments onto the rest of our team. We look forward to welcoming you back to the hotel in the near future. Regards The Summerstrand Team

Port Elizabeth
Reviewed 2 October 2016

i had a nice time, every one who was serving me from the receptionist untill the morning served with the smile. even in the morning i requested iron and it never took long to get to me. my work includes lot of travelling and sleeping over , i never had nice time like when i was theer also enjoyed to...

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Helpful?
Thank G4233TLls
Summerstrandhotel, Manager at Summerstrand Hotel, responded to this review

Thank you for reviewing our property. I am so pleased that you had a good stay with us and that you experienced our wonderful service. I will definitely pass your comments onto the rest of our team. We look forward to welcoming you back to the hotel in the near future. Regards The Summerstrand Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Satis Restaurant
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Summerstrand Hotel is situated directly across from one of Port Elizabeth's most pristine, eco friendly beaches and directly adjacent to the Humewood Golf Course. Enjoy a sumptuous Breakfast Buffet before starting your day or relax after a long day of work or play with a cocktail in the lounge, before having a delectable dinner Buffet in Satis Restaurant. Our Bar is the perfect place for a night cap. Our Bedrooms either have views over Algoa Bay, the Humewood Golf Course or our pool and landscaped gardens. We offer complimentary wireless connectivity throughout the entire hotel for your convenience. ... more   less 

Additional Information about Summerstrand Hotel

Address: Marine Drive, Summerstrand, Port Elizabeth 6000, South Africa
Region: South Africa > Eastern Cape > Port Elizabeth > Summerstrand
Price Range: ₹ 4,412 - ₹ 6,177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Summerstrand Hotel 3*
Number of rooms: 137
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Summerstrand Hotel staff and other travellers.
2 questions
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Questions? Get answers from Summerstrand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We are unable to answer as this was the first occasion we stayed.”
 of 5 bubbles LordBarryK, 18 Oct 2016 | Read review
“floors on top floor are safer”
 of 5 bubbles LLCLars, 10 Mar 2016 | Read review
“rooms on the northern side have a better view of the sea”
 of 5 bubbles 399itumeleng, 19 Nov 2015 | Read review
“Double room we had was great”
 of 5 bubbles 444keith, 6 Jun 2015 | Read review
“Sea facing room”
 of 5 bubbles 84gisellem, 15 Jan 2015 | Read review
5 of 5
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