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All reviewsla lunalong islandrooms are largebreakfast buffetmohegan sunhotel restaurantbank streettrain stationwalk aroundvisiting mystichotel staffindoor poolfriday nightpleasant staystayed here for one nightcoast guard academystaff was friendly
If you book IHG for the breakfast buffet, water& coffee all day for evening cup, (oh thought the cookies would be nice for my 2yr old GD) DON'T GO HERE. No buffet unless the hotel is fully booked, so almost never, and no water(ever), coffee...More
After spending a few days in a very touristy area we were looking to end our vacation in a less touristy place. The hotel fits the bill perfectly. The lobby is big and bright. The staff was very helpful. The hotel has a washer and...More
Wedding reception. Front desk did not know where it was and sent us to an empty room. Another guest of our event found us and showed us where to go. The bar sold warm beer & when it was returned, it was put back open...More
Spent money on a King room including breakfast with the room being placed beside the lift shaft. So the noise was a constant background hum and provided a very poor nights sleep. the only reason this review is not 1/5 is because the room itself...More
1 Thank Alistair_Unicomb
Response from IHGService, Guest Relations Manager at Holiday Inn New London - Mystic AreaResponded 5 days ago
Thank you for your stay and for taking the time to leave us feedback. I am sorry to learn about your disappointment with the room noise and staff service received. Along with your observations about your breakfast experience, your comments have been shared...More
Lumpy beds, dead pillows, super low broken desk chair, NO FAN IN BATHROOM!! Very slippery tub, crack in bathroom sink, peeling paint, large stain on sitting chair.
Robotic staff, teeny tiny elevators.More
Response from IHGService, Guest Relations Manager at Holiday Inn New London - Mystic AreaResponded 1 week ago
Thanks for making Holiday Inn your choice for lodging here in New London, CT!
I'm sorry the condition of the room, elevators, and service received from our staff left a negative impression. This is not typical of what we pride for at IHG,...More
The Holiday Inn-New London has expertly managed facilities and staff offering 100% guest satisfaction. Located just one mile off I-95 in New London, midway between Boston & New York, two blocks from the Amtrak ...MoreStation, Orient Point, Long Island & Block Island Ferries, 15 minutes from the Groton-New London Airport, 45 minutes from T.F. Green Airport & Bradley Airport. The Holiday Inn-New London offers 120 well appointed guestrooms, including 4 deluxe suites. Rooms are available with complimentary high speed wireless Internet, coffee maker, hairdryer, iron and iron boards. We have an elegant Grand Ballroom with flexible meeting and banquet space for up to 300 people. We have our Lobby Cafe for up to 150 for cocktail parties, also our Eagle Room or Board Room for more intimate meetings or aprivate dinners. Enjoy our indoor heated pool and fitness center. O's Bar & Grille Restaurant and Lounge serves breakfast, lunch and dinner in an atmosphere conducive to both business and casual dining. Room service is available. Foxwoods Casino and Mohegan Sun Casino are located nearby. The Holiday Inn-New London offers evening shuttle service available to the Mohegan Sun Casino on Friday and Saturday evenings at a minimum cost of $15.00 round trip per person. We are located 10 minutes from Mystic Aquarium, Mystic Seaport, U.S. Naval Sub Base, USS Nautilus Memorial, New London Ocean Beach Park, Harkness Memorial Park, Eugene O’Neill Theater & USCG. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from oncearoundtwice | Reviewed this property |
There are two elevators, at our time of stay one was out of order and between two of us I took elevator and other person took stairs - they made it to floor before me. Either Staff was holding it up or it is very, very ~s l... More
There are two elevators, at our time of stay one was out of order and between two of us I took elevator and other person took stairs - they made it to floor before me. Either Staff was holding it up or it is very, very ~s l o w ~ .. Did not use restaurant , but it did seem to be quiet full during our stay. 5th floor for us so it was pretty quiet. It is conveniently located to area events and attractions does not charge for parking and the staff is friendly .