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Red Roof Inn Mystic - New London

PricelineUS$ 59*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 59*
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US$ 60*
US$ 60*
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Red Roof Inn Mystic - New London
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319 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Mystic - New London
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Showing 310: English reviews
Reviewed 2 January 2017 via mobile

I checked out yesterday and there was a really badly drunk worker. You can smell the alcohol on him and I wasn't even that close to him. It's ridiculous that a person is allowed to work on their job drunk and handle customers the way he was acting towards me and another customer that I witnessed.

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Helpful?
1Thank momma04bear
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest First and foremost, I would like to apologize you for the inconvenience we may have caused you. I am discouraged to hear of your negative experience. Providing excellent customer service is our goal. Thanks for your feedback and I hope you do give us the chance to make it right. Feel free to contact me at i0145@redroof.com if...

West New York, New Jersey
Reviewed 28 December 2016

I stayed there with my wife and two kids for couple of days.Hotel staff is very nice and warm. They provided Crib for our little one . I had a very nice stay and will definitely go and stay there again.

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Helpful?
1Thank jatinexl
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thank you so much for your review of your recent stay at the Red Roof Inn New London Ct . At Red Roof we value our guest's feedback. Positive comments such as yours are a great incentive for our team as they strive towards guest satisfaction. Your review will be shared with them. Thank you for staying with...

New York City
Reviewed 26 December 2016

Good little motel with very reasonable prices. nothing fancy, but clean and helpful service. Johnny at the front desk, and other other front desk service great. all kinds of decent food in the area too.

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Helpful?
Thank Micycle
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest, Thanks for your kind words about friendliness of our staff as we enjoy the opportunity to create an amazing experience for each and every guest. On behalf of our entire team, I would like to Thank you. Your satisfaction is important to us and hope to see you soon again. Regards GM-Red Roof, Mystic CT.

Waynesboro, Pennsylvania
Reviewed 24 December 2016

We had a wonderful stay at the location . The staff was hospitable and warm and quite receptive to our requirements . The place is well kept & looked after . It was a good value for the money and we will love to stay here again .

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Helpful?
Thank Sanji409
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thanks for splendid review- much appreciated Hope to see you again in near future. GM-New London, CT.

Mount Laurel, New Jersey
Reviewed 24 December 2016 via mobile

It is nice cozy place. I was coming from Boston and was tired. This place is off interstate 95. Receptionist did warm welcome at 1.00 am in morning. Room was small but cozy. I asked for extra pillow at 2.00 am. Help desk came herself to handover the extra pillow. I liked this place and will stop by in future.

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Helpful?
Thank akashiv1
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thanks for positive review. We are glad that you enjoyed your stay. We look forward to see you again Sincerely GM-Red Roof- New London, CT

Reviewed 23 December 2016 via mobile

My stay was the best, me and my 2 daughters came in from outta town and stayed a month. The lady's Melissa and Kelly at the front desk were wonderful and helpful with all my needs😘. Housekeeper Ingrid was the best.

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Helpful?
Thank Jennifer M
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thank you for your feedback. We have wonderful and dedicated staff and I am glad that you enjoyed your stay here. We look forward to your next stay with us again. Thanks GM-New London CT

Reviewed 21 December 2016 via mobile

The place was great. The staff was better. Melissa check us in most hotels hate seeing kids she was very sweet to my kids. The next day Kellie was on front desk we asked for no Service but more towels the knock was as soon as I hung up the phone to give us the towels. When checking out it...

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Helpful?
Thank jhardy5
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest. Thanks for positive review and five stars rating. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide the best service for our guests and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Thanks again Sincerely...

Reviewed 28 November 2016

Close to Mohegan Sun Arena for concert we were attending. It was a comfortable room, very quiet, easy to find with Google Maps. The room was inexpensive and a real value. Nice staff at the front desk.

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Helpful?
1Thank Michelle M
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thank you for your wonderful review. So glad to hear that you had a wonderful experience while staying with us. Our goal is to provide the best service to all our guests. We look forward to seeing you again Thanks again GM-Red Roof, New London, CT.

Reviewed 23 November 2016 via mobile

We only stayed here one night. We were here visiting casino and celebrating our 14th marriage anniversary. I was surprised when we checked in the room. The room was decorated with roses and a bottle of wine. What a surprise. We just casually told them of our marriage anniversary when we made the reservation and Red Roof staff made it...

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Helpful?
Thank Shekhar S
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thank you for your wonderful review which I will be sharing with my staff. So glad to hear that you had a wonderful experience while staying with us. We look forward to seeing you again Thanks again GM-Red Roof, New London CT

Albany, New York
Reviewed 18 November 2016

We found a worm in the bathroom,and over all it was just dirty. The rooms have been redone but just not cleaned. When we got back to the room after the casino we considered driving three hours home, my husband and I couldn't sleep. The floors were so dirty my white socks turned brown on the bottom. Also was loud...

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Helpful?
Thank Samantha C
GM145, General Manager at Red Roof Inn Mystic - New London, responded to this review

Dear Guest Thank you for bringing this situation to our attention. First and foremost, I would like to apologize for inconvenience we may have caused you. I am discouraged to hear of your negative experience. Above all else, providing excellent customer service is our main goal. We appreciate your feedback and hope you do give us the chance to make...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Mystic - New London

Address: 707 Colman St, I-95 at Frontage Road, Exit 82-A/83, New London, CT 06320-2605
Region: United States > Connecticut > New London
Price Range: ₹ 3,491 - ₹ 10,278 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Mystic - New London 2*
Number of rooms: 108
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Also Known As:
Red Roof Inn Mystic - New London Hotel New London
Red Roof Inn New London
New London Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Mystic - New London staff and other travellers.
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Nashville, Tennessee
2 months ago
Yonkers
4 months ago
Worcester, Massachusetts
over a year ago
Philadelphia, Pennsylvania
over a year ago

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Questions? Get answers from Red Roof Inn Mystic - New London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are 2 floors and 2 buildings.”
breb, 30 Mar 2017 | Read review
“get room away from street”
Micycle, 26 Dec 2016 | Read review
“Away from road side”
Sanji409, 24 Dec 2016 | Read review
“Find yourself a different hotel.”
erinbR3322MU, 31 Oct 2016 | Read review
“This place is nestled in the woods, but very close to plazas and shopping”
X6490AWdavidr, 25 Sep 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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