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La Quinta Inn & Suites New Haven

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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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Property amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Fitness Centre with Gym / Workout Room
Shuttle Bus Service
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Multilingual Staff
Outdoor pool
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
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84Room tips
Traveller rating
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Room wreaks of cat urine, there are stains on every fabric and surface. There’s about an inch of dust on everything and I just don’t feel safe here as a single woman. The bed is super caved in and I’m sleeping under my coat as I refuse to get under the covers. Staff is pleasant
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Response from LQ2048GM, General Manager at La Quinta Inn & Suites New Haven
Responded yesterday
Good Day, Thank you for your survey. I am very sorry to hear you stay was everything less than perfect. I have shared your comments with my team so we may better service our hotel. We like to pride ourselves on cleanliness however I see we may have dropped the ball and for that we are very sorry. I do hope if you are in the area again, we will consider trying us to see your feedback was taken very serious. Tonisha P. General Manager
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Great location,decent hotel and clean. The hotel is across the water and walking distance to restaurant and dunking donuts. Close by there’s a betting place it seems mostly for horse races, they serve drinks.
The hotel also has a restaurant, it was close when I went there but i
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Response from LQ2048GM, Manager at La Quinta Inn & Suites New Haven
Responded 1 week ago
Good Day, That your for your great comments! I am happy to hear you enjoyed yous stay, food and location! Please visit us again soon! Tonisha P. General Manager
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Service was fine but lodging doesnt even compare to stay in Naples, florida. Food at hotel was far from what i expected.Mattress on bed was so caved in i almost asked for a new room since im still recovering from major back surgery. Sorry but i wont return to that area or hotel.
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Review collected in partnership with La Quinta
Response from LQ2048GM, General Manager at La Quinta Inn & Suites New Haven
Responded 4 weeks ago
Good Day! Thank you for your survey and feedback! I am sorry to hear your stay was less than perfect. I do hope you will consider trying us again in the future. We are working very hard to correct the issues. Hope you are feeling better with your back!
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This hotel staff was extremely friendly and helpful, especially the manager. The rooms need updating, but the beds were comfortable and very clean. The bathrooms needed the most updating, but were clean and the shower had plenty of hot water and water pressure.
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Review collected in partnership with La Quinta
Response from LQ2048GM, AGM at La Quinta Inn & Suites New Haven
Responded 28 Oct 2018
Hello, Thank you for your feedback and your rating! We appreciate and value our guests comments and opinion and we will use your input to continue to provide the best possible service.
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Great friendly staff and manager! But rooms have issues...Checked in expecting to have bigger sofa bed, and separate room in suite ..very small—the manager was kind enough to give me time to find another hotel and let me check out and not pay if needed before I commit to staying.
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Response from LQ2048GM, General Manager at La Quinta Inn & Suites New Haven
Responded 21 Oct 2018
Good Day Ms. Jill, Thank you for taking our survey and I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! I am am very sorry about the sofa bed and the conditions of the property. I am happy you were able to leave with a smile. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time Ms. Jill, and hope we’ll see you back with us at La Quinta Inn and Suites once again. Sincerely, Tonisha Parker General Manager
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I don't have much to say about this one
I guess my complimentary box of cereal
Room with Queen Bed
the infected looking sofa
How close is hotel to Yale?
5 min. Drive. We were in New Haven for a Yale college tour too.
0 votes
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is the hotel's free shuttle standby on union station? Or should I ask first for pick up service ?
It would be best to call and ask.
0 votes
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hi -- i saw your review on La Quinta Inn. I'm staying there for 6 nights at the end of sept. just have a couple of questions: -- what is the room coffee maker like, does it take real coffee (like, bring your own) or does it only take special pods or bags provided by the hotel? -- can you get a microwave for the room? thanks very much! frances
I don't use the coffee makers in the rooms- to me, they just don't taste like real coffee. The coffee offered at the continental breakfast was ok. Or you can just bring a french press and bring your own coffee ( and use hot water from the hotel). I don't recall if there was a microwave in the room or not. Sorry :(
1 vote
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I have stayed in the past....and I never had any of the problems in the reviews...??? However, I will be staying this Saturday evening and would like to ask for an early arrival and would definitely be in need of a fridge this stay. Thanks
There was a small fridge in the room along with a microwave and a coffee pot. I did not have to ask as I made reservation 2 months in advance, Good luck.
1 vote
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"Need updating"
"stay away from the front of the hotel if you are an average- to light-sleeper."
"Be on the lower floors. Call ahead before you head down for breakfast before the elevator is repaired. "
"I wish I had had some toothpaste, conditioner ,and lotion in the room."
"None. We spent one night & had we booked for a second, we would have cancelled."
US$ 87 - US$ 125 (Based on Average Rates for a Standard Room)
la quinta inn & suites new haven hotel new havenla quinta inn and suites new havenla quinta new havennew haven la quinta
United StatesConnecticutNew Haven
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