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Red Roof Inn Hartford - New Britain

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Red Roof Inn Hartford - New Britain
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314 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Hartford - New Britain
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Showing 312: English reviews
Baltimore, Maryland
Reviewed 31 August 2016 via mobile

The red roof inn was a good overnight stay. Our room was clean and comfortable. They allowed a pet free of charge. We had reserved a baby bed and it was not available when we arrived late and we had to wait a bit for it. The staff was friendly. They did not offer breakfast. The hotel seems to be...

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Helpful?
Thank Sara F
rri_newbritain, General Manager at Red Roof Inn Hartford - New Britain, responded to this review

Dear Sara, Thank you for taking the time to write a review. We are in the process of painting the exterior of the building and renovating the lobby. I'm sorry the pack-n-play was not in your room already upon your arrival. We appreciate your business hope will visit us again next time you are in the area. Sincerely, Nancy Danyliw...

San Diego, California
Reviewed 27 August 2016

Arrival and check in at the hotel were very smooth. Parking is plenty and out front of the hotel. The elevator was banged up and had a huge hole in the wall. Rooms were basic but quite comfortable. Air conditioning worked well on this hot day. The bathroom and shower were good with good water pressure and limited amenities. TV...

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Helpful?
Thank pensando42
rri_newbritain, General Manager at Red Roof Inn Hartford - New Britain, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review. I appreciate your comments and concerns. I'm glad you had a comfortable stay. We try and make every guest's stay enjoyable, comfortable and relaxing. I am sorry that the housekeeping staff did not respect the privacy sign and was knocking on your door early in the morning....

Finger Lakes, New York
Reviewed 18 August 2016

This property, new to the Red Roof clan, is an aging LaQuinta. undergoing renovations, so a bit disheveled at present. The sleeping room was clean and well-equipped, every thing in good working order. Housekeeping excellent. Julia at the front desk was pleasant and courteous. Overall, not what I expected for a Red Roof property, which I have found normally to...

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Helpful?
Thank gary X
rri_newbritain, General Manager at Red Roof Inn Hartford - New Britain, responded to this review

Thank for your gracious review. I am glad you enjoyed your stay with us. We strive to keep the rooms clean and comfortable. I will make sure to tell Julia that she was pleasant and courteous. I hope the next time you are in the area you choose too stay with us again.

Reviewed 9 August 2016 via mobile

I had a nice 1 night stay with a friend who lived around the area. The check in was easy and was able to get a late 12pm check out. The staff was extra nice and talkative. The free parking was a hug plus. The free in room wifi was a another bonus. It had the basic needs and was...

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Helpful?
Thank Lamont A
rri_newbritain, General Manager at Red Roof Inn Hartford - New Britain, responded to this review

Thank you for choosing to stay with us. I am glad your stay was enjoyable. We attempt to honor special requests such as time of check in; and check outs. Free parking and in room Wifi are just a few of the amenities offered by the hotel. If you find yourself in the area again please come back and stay...

canada
Reviewed 6 August 2016 via mobile

You get what you pay for and at $60 a night this is what I would expect. Room was big but not cleaned throughly. There were nail clippings on the floor next to our bed. It was disgusting. The room had a strong smell of air freshener, and the bathroom was outdated. I would not stay here again.

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Helpful?
Thank Tinyrjm
rri_newbritain, General Manager at Red Roof Inn Hartford - New Britain, responded to this review

Dear valued Guest, Thank you for taking time to write a review. We appreciate all comments and concerns and I will address the issue of room cleanliness with house keeping. I hope you reconsider and give us another try.

West Hartford, Connecticut
Reviewed 1 August 2016

Thank you to the staff for making my stay here enjoyable. Clean rooms and helpful, friendly staff. Umair was attending the front desk a few times during my stay and always had a smile on his face and was able to accommodate any needs I had.

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Helpful?
Thank jebby77
rri_newbritain, General Manager at Red Roof Inn Hartford - New Britain, responded to this review

Dear Valued Guest, Thank you for your gracious review. I am glad you enjoyed your stay. I will pass your compliments on to Umair. I hope that when you are in the area next time you choose to stay with us.

Reviewed 28 July 2016

My stay at this hotel was great. There was no surprise cost for our pet. Rooms are big and pretty clean. The staff was amazing very kind and friendly. Three front desk staff members Alonzo, Umair , and the lovely Crystal. All Brite smiles every time you see them and helpful with everything you need. Thanks for making my family...

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Helpful?
Thank Nichole B
rri_newbritain, General Manager at Red Roof Inn Hartford - New Britain, responded to this review

Dear Valued Guest, I an glad your stay was enjoyable. I will pass your complements down to my front desk staff. When you are in the area I hope you consider staying with us again.

Reviewed 28 July 2016 via mobile

The hotel is just amazing! They've just made a remodel! Looks just right! Fresh and nice! Crystal's smile made my day. I enjoyed staying at Red Roof Inn. The beds are sooo comfortable. Couldnt find any dust in my room! Everything clean. And besides, they are pet frendly which is cool:) love Red Roof!

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Helpful?
Thank Jack B
rri_newbritain, General Manager at Red Roof Inn Hartford - New Britain, responded to this review

Dear Valued Guest, Thank you for your gracious review. We are working hard to update the building. We are proud of being a pet friendly hotel. I will tell Crystal her smile made your day. We strive to keep the rooms clean and comfy and I'm sure my house keepers will be happy. Next time you are in the area...

Bristol, Connecticut
Reviewed 28 July 2016

Clean and friendly. Impromptu stay due to business and could not be happier with this find. Very convenient location and local food spots to order from. Front desk experience was the best. Umair greeted me and made me feel at home and comfortable right away.

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Helpful?
Thank germanolano91
rri_newbritain, General Manager at Red Roof Inn Hartford - New Britain, responded to this review

Hello, Dear Guest thank you taking the time to write such a nice review. I'm happy Umair made you feel comfortable and welcomed. I will be sure to pass on your kind words to Umair.

New York
Reviewed 28 July 2016 via mobile

My stay was better then I thought given the rate I paid didn't expect it to be a 5star stay . Glad it was comfortable and up to part. Also wanna acknowledge Crystal , front desk rep, for her outstanding customer service . She made sure my stay was easy sailing . Thank you . Sure to be coming back...

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Helpful?
Thank amonay22
rri_newbritain, General Manager at Red Roof Inn Hartford - New Britain, responded to this review

Dear Valued Guest, Thank for taking the time to write a review. I'm glad we exceeded your expectations. I will make sure Crystal knows that she was helpful, in making your stay comfortable and hassle free. We look forward to seeing you soon

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
When you check in, check out our renovated rooms with New England-style décor. All rooms are spacious, modern, and quiet. Entertain yourself with in-room flat screen TVs, HD and premium cable channels, and free WiFi. All rooms come with a coffeemaker and a hair dryer. Selected rooms offer microwaves and refrigerator. Get energized in the fitness center, scratch items off your to-do list in the business center and host a meeting onsite with space for up to 200 colleagues. Our hotel is pet friendly and provides onsite coin laundry facilities. ... more   less 

Additional Information about Red Roof Inn Hartford - New Britain

Address: 65 Columbus Blvd, New Britain, CT 06051-2226 (Formerly La Quinta Inn & Suites New Britain/Farmington)
Region: United States > Connecticut > New Britain
Price Range: ₹ 4,058 - ₹ 6,152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn Hartford - New Britain 2.5*
Number of rooms: 133
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Also Known As:
La Quinta Inn & Suites New Britain Hotel New Britain
La Quinta Inn And Suites New Britain
La Quinta New Britain
New Britain La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Hartford - New Britain staff and other travellers.
2 questions
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4 months ago
over a year ago

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Questions? Get answers from Red Roof Inn Hartford - New Britain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles oliver7194, 16 Jan 2017 | Read review
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5 of 5