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Red Roof Inn Hartford - New Britain

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Red Roof Inn Hartford - New Britain
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312 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Hartford - New Britain
See the most recent reviews
Showing 310: English reviews
New Britain, Connecticut
Reviewed 30 January 2017

Having lived in new britain before and having known this place as laquinta inn i was very pleasantly surprised upon my recent visit to the city.staff all around was great and accommodating in every way ,if i needed it they found it.The rooms were spacious ,clean and large and the location of the hotel was perfect for the needs of...

Thank myleswoods
Management response:

Thank you very much for giving us such a wonderful review. We always believe in customer satisfaction and out our all efforts to make sure that our valued guests are comfortable and having a pleasant stay wit us. We are taking our part to make this Inn and all needs who are visiting us and staying with us to feel...

Weston-super-Mare, United Kingdom
Reviewed 30 January 2017

I've lived in New Britain on and off again for over twenty years ,and recently came back from a trip from the UK remembered it as laquinta inn,but was pleasantly surprised that aside from a few hold out pieces of furniture in the rooms there isn't much from that time left.First the location was perfect for me as i had...

Thank Amanda D
Management response:

I am really happy that you felt comfortable and were happy to stay with us. Red Roof Inn always believed to make your stay comfortable just like your home. We are trying our best to make sure that we are giving you the best services in town. Thank you very much for your business.

Reviewed 29 January 2017

At 7:30 in the morning Ricky saved my video shoot by providing a room at the last minute so we could conduct some interviews. He was so accommodating, gave us a late checkout, gave us bottled water and was very understanding while we frantically loaded in our bags. The room was the perfect setting for our interviews and looked great...

Thank Rachel G
Management response:

Thank you for leaving us such a wonderful review. I am glad to know that Ricky was able to help you and accommodate you as per your needs. We do believe in customer satisfaction. We will be happy to see you again :)

New Britain, Connecticut
Reviewed 26 January 2017

The hotel was nice and neat the service was very refreshing. Ricky Bell displayed excellent customer service while i was waiting to get checked in and after check in. Very mature and professional. I would recommend red roof in specifically beacuse of him and the neatness of the hotel and the ease of getting information on how to get around...

Thank muskars
Management response:

Thank you very much for such kind words with 5 stars review. I am glad to hear that Ricky took care of you and you liked the neatness of our inn. We do have GSRs working on different shifts and we really appreciate your business and will definitely pass your kind words to Ricky & Housekeeping Staff as well. Hopefully...

Trumbull, Connecticut
Reviewed 26 January 2017 via mobile

The staff, lobby and cleaning, were very friendly and nice. They were able to accommodate early check in without a problem. Room was very clean and although there was snow outside, the parking lot seemed to be well-maintained.

Thank Alon S
Management response:

Thank you very much for giving us such a wonderful review. I am glad you liked our property and our services. We are working round the clock to make sure our guests have best possible services and comfort during their stay with us. We would be looking forward to have more business with you.

London, United Kingdom
Reviewed 21 January 2017

Ricky Bell is an excellent representative of the Red Roof Inn and was extremely friendly, helpful and pleasant. Thank you for making our day and our stay in Connecticut so pleasant. Oh - and our room was fine too.

Thank UK_US_Couple
Management response:

Thank you very much for such a wonderful 5 Star review. I am happy that Ricky was able to make your stay comfortable and pleasant. I will pass your kind words to Ricky. Hopefully we will see you again on your next visit to New Britain CT. Once again thank you for your business.

Yorktown Heights, New York, USA
Reviewed 21 January 2017 via mobile

I walked in with my four month old and the moment Mr R Bell had seen my reservation, upgraded my room to help make my stay easier along with offering me a crib, ensured I had extra sheets and even helped us to our room. Thank you Mr. Bell your energy and kindness should be rewarded don't hesitate to stay...

Thank mafidelio1
Management response:

Thank you very much for such a wonderful review. I am sure Ricky was helpful & I will pass our kind words to Ricky. I am happy that you are satisfied with our customer services. We would be waiting to see you soon again. Thanks again for your business.

Ocala, Florida
Reviewed 21 January 2017

Mr. Bell made sure my airline boarding passes were printed out so I could continue my tripp without any problems. His level of customer service and helpful attitude made it so I will continue to use this hotel whenever I visit in the New Britain area. Red Roof has an outstanding employee in Mr. Bell

Thank Rolf O
Management response:

Thank you very much for taking time and leaving us a good review. Ricky is helpful & courteous. I am happy that he helped you and made sure that your trip goes smooth. Hopefully, we will see you again.

New Britain, Connecticut, Usa
Reviewed 18 January 2017 via mobile

Booked a room for 2 days. Service was welcoming. Ricky Bell was very courteous and helpful. Had my room situated quickly. They are doing renovations, so it's a little untidy, but the room was clean. Service was an A. Just need renovations done, specially the elevators.

Thank malikdesade
Management response:

Thank you very much for the positive review. We take pride in our level of service and I will be sure to share your comments with the team. Thank you again for staying with us and we hope to see you again in the future.

Boston, Massachusetts
Reviewed 16 January 2017

Ricky has consistently offered great service at check-in. He makes it fun. He has wonderful energy and shares it completely with the guests. In fact, the entire crew at the front desk are exceptional! I always have a great stay at Red Roof, New Britain! Thank You!

Thank kkelly22017
Management response:

Thank you for such kind words and an amazing endorsement! We very much value your business and appreciate you making us your hotel of choice when traveling to New Britain. I will pass your words to all GSRs especially Ricky. Thank you again.

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Management photos: Courtesy of the property manager

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
When you check in, check out our renovated rooms with New England-style décor. All rooms are spacious, modern, and quiet. Entertain yourself with in-room flat screen TVs, HD and premium cable channels, and free WiFi. All rooms come with a coffeemaker and a hair dryer. Selected rooms offer microwaves and refrigerator. Get energized in the fitness center, scratch items off your to-do list in the business center and host a meeting onsite with space for up to 200 colleagues. Our hotel is pet friendly and provides onsite coin laundry facilities. ... more   less 

Additional Information about Red Roof Inn Hartford - New Britain

Address: 65 Columbus Blvd, New Britain, CT 06051-2226 (Formerly La Quinta Inn & Suites New Britain/Farmington)
Region: United States > Connecticut > New Britain
Price Range: ₹ 4,052 - ₹ 6,144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn Hartford - New Britain 2.5*
Number of rooms: 133
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Also Known As:
La Quinta Inn & Suites New Britain Hotel New Britain
La Quinta Inn And Suites New Britain
La Quinta New Britain
New Britain La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Hartford - New Britain staff and other travellers.
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Questions? Get answers from Red Roof Inn Hartford - New Britain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good rooms is the 6th floor”
 of 5 bubbles matosmargarita, 15 Mar 2017 | Read review
“Stay someplace else.”
 of 5 bubbles leeannflute, 9 Feb 2017 | Read review
“If you need a microwave and fridge, be sure to ask for it during booking.”
 of 5 bubbles johnaX6984YK, 31 Jan 2017 | Read review
“Accessibility to highways, restaurants , stores . quiet & really cleans”
 of 5 bubbles oliver7194, 16 Jan 2017 | Read review
“Superior King offers the work desk in room. Standard King does not.”
 of 5 bubbles cwiseman7755, 16 Dec 2016 | Read review
5 of 5