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Hyatt Place Mystic

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Traveller (119)
Room & Suite (94)
Dining (31)
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Overview
  • Excellent56%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible3%
Travellers talk about
“starbucks coffee”(27 reviews)
“wet bar”(22 reviews)
“sitting area”(40 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,203)
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1,178 results
Traveller rating
646
369
94
33
36
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LanguageEnglish
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646
369
94
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36
Show reviews that mention
All reviewsstarbucks coffeewet barsitting areashuttle servicefree breakfasttwo double bedsoutdoor poolegg sandwichvery nice hotelwould definitely stay here againpull out couchgreat place to stayroom was spaciousold mystic villageoatmealoff the highwaylocal attractions
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1 - 5 of 1,178 reviews
Reviewed 6 days ago

Lovely clean room. Huge couch. Very nice staff. Good breakfast. We stayed for one night and were very happy with the room. The breakfast was surprisingly fresh and hot. The rate was surprisingly lower than expected for a high end hotel. The lobby is small...More

Review collected in partnership with Hyatt Hotels
Thank lisaplanes
Response from Steven G, Guest Relations Manager at Hyatt Place MysticResponded 3 days ago

We are really glad that you enjoyed your stay with us. Like you I was surprised at the size of the room when I first started working here. They are very comfortable. We do look forward to having you return and stay with us again....More

Reviewed 1 week ago

I have stayed at Hyatt Place before and loved it. There was a very unpleasant stale smoky odor in two rooms (I asked to be changed...then just dealt with it...it was late). I think they can do better to have a fresh smelling room (...More

Review collected in partnership with Hyatt Hotels
1  Thank 833jonathan
Response from Steven G, Guest Relations Manager at Hyatt Place MysticResponded 1 week ago

Thank you for your feed back concerning the rooms. We have addressed this with the housekeeping department. I do apologize for the inconvenience that you had to deal with. We do work hard a trying to provide the best possible experience for the each guest....More

Reviewed 2 weeks ago

An excellent property, though breakfast could be improved in terms of variety. The staff is extremely welcoming and friendly. Although I didn't use it, I like the idea they have a 24 hour cafe menu that was reasonable priced. Also, they have a small bar...More

Review collected in partnership with Hyatt Hotels
Thank Jonathan B
Response from Steven G, Guest Relations Manager at Hyatt Place MysticResponded 1 week ago

Glad that you enjoyed your visit and found things comfortable and enjoyable. We strive hard to make your visits pleasant and we are glad that we were able to do that. I will pass on your comments to the staff and know they will be...More

Reviewed 2 weeks ago

We spent the weekend at the Hyatt. Our room was comfortable with a separate living room area with a pull out couch. The breakfast was very good unlike the plastic food you get at many places with free breakfast. The staff was helpful and always...More

Thank Carol0910
Response from Steven G, Guest Relations Manager at Hyatt Place MysticResponded 1 week ago

We are so glad you enjoyed your stay with us. As always we strive to make your visit comfortable and enjoyable. Please reach out to us with any questions and as always we would love to have your come back for a visit. Steve

Reviewed 2 weeks ago via mobile

I am already a fan of the Hyatt chain, but this Hyatt exceeds expectations for customer service. Rainy and cold in April, my teenage grandkids and I spent the night. With two double beds and a pull-out couch, we each had our own beds. We...More

Thank juniemoonie
Response from Steven G, Guest Relations Manager at Hyatt Place MysticResponded 1 week ago

Thank you for your insight. We do strive to make each guests visit special and we are glad that you opted to return and stay with us. We do look forward to having you come and stay with us again in the future. Contact me...More

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Most Booked Properties in Mystic, CT
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Laundry Service
Shuttle Bus Service
Room Service
Airport Transportation
Multilingual Staff
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 106 - US$ 331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Mystic
#2 Business Hotel in Mystic
#2 Family Hotel in Mystic
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 106 - US$ 331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Mystic
#2 Business Hotel in Mystic
#2 Family Hotel in Mystic
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (119)
Room & Suite (94)
Dining (31)
Pool & Beach (5)
Amenities (9)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
sunnyct
13 January 2018|
AnswerShow all 2 answers
Response from Steven G | Property representative |
Shuttle are Friday and Saturdays only. Departure times are: 5 and 7 pm Pickup times are: 12 and 1 am
0
Votes
EHaas2013
16 August 2017|
AnswerShow all 7 answers
Response from Michael A | Property representative |
Hello! Thank you for your question! Our outdoor heated pool is open and heated to 85 degrees year round. The pool will be open this year through Columbus Day!
0
Votes
366yom111
28 May 2017|
AnswerShow all 4 answers
Response from Michael A | Property representative |
Hello, thanks for your question. We are a pet friendly hotel and do have King rooms which are pet friendly available. Additionally while we do not have any rooms with exterior corridor access, we do have ground floor rooms... More
0
Votes
Room Tips
"Third floor might be quieter...no one above you."
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"Make sure you get the breakfast buffet!!"
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"3rd floor is considered the quiet floor"
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"Don't worry about getting a good room. They are all alike."
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