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Residence Inn Mystic Groton

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#9 of 13 Hotels in Mystic
Certificate of Excellence
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Residence Inn Mystic Groton
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376 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Mystic Groton
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Showing 372: English reviews
New York City, New York
Reviewed 13 September 2014

Had not stayed at a Residence Inn in YEARS. Our room was very clean. We liked it better than the Marriott at Mystic. Breakfast was good--i stuck to the cereal and my daughter liked the make your own waffle. Front desk staff were nice. Gym was very small but had what I needed so I was happy to have it...

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Helpful?
Thank nycgal77
Michigan City, Indiana
Reviewed 9 September 2014

The Residence Inn by Marriottt is just off I95 and is close to all the major attractions in Mystic The hotel was recently updated in 2013 and is attractive, comfortable and has all the amenities a business or leisure traveler could want. The staff is very friendly and helpful , especially Anthony the manager behind the front desk. We stayed...

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Helpful?
Thank psr707070
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear AdventurerNY, Thank you for taking the time to write a review on TripAdvisor. I am very excited to hear that your stay was enjoyable and that I was able to provide you with the type of service that is memorable. I will make sure to pass along your kind words to the hotel staff; I'm sure they will be...

Western Massachusetts
Reviewed 7 September 2014

This Hotel lived up to it's rating # 4 in Mystic. Amenities were numerous and accommodating for any traveler’s need. Spacious room, Comfortable bed and modern décor made our stay luxurious and relaxed. For the romantics there was a gas fire place. For the business person you are provided a wide desk with an accessible power strip on top and...

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Helpful?
Thank ezekiel283
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear ezekiel283, Thank you for taking the time to fill out a review on TripAdvisor. I am happy to hear that you enjoyed your stay and the many amenities that we offer at the hotel. I will pass along the encouraging comments to our staff and review the check in procedures with our front desk team. We look forward to...

west orange, nj
Reviewed 3 September 2014

Standard Residence Inn layout. Front desk was friendly and helpful. Check in was a breeze. Breakfast room was clean and presentation good. Indoor pool was great for the kids. Lots of towel and refilled frequently. Very close to mystic village and Mystic seaport as well as Mystic Aquarium. I would have no problem staying there again. We took our 7...

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Helpful?
Thank isawbones
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear isawbones, Thank you for taking the time to fill out a review on TripAdvisor about your experience at the Residence Inn Mystic Groton. I am happy to hear the kind words about your stay with us. I will make sure to pass this along to the staff in the breakfast area, front desk and housekeeping areas. I know they...

NYC
Reviewed 1 September 2014

Had it not been for these two experiences I prob would have given them a higher rating. We stayed in a 2 br ste with two small kids (one is an infant). While we were out this morning btwn 11-1:30pm we hoped housekeeping would have been able to get to our room. They didn't but we had to come back...

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3Thank 40Jennie
WHGGuestService, Owner at Residence Inn Mystic Groton, responded to this review

Thank you for taking the time to comment about your experience on TripAdvisor. I sincerely apologize for the experiences that you let you down at our hotel. I have taken your comments and reviewed them with the management team and supporting departments to come up with resolutions to be sure we do not repeat our mistakes. Our number one priority...

Houston, Texas
Reviewed 24 August 2014

We took 3 grandsons, 12, 10 and 7 to Mystic, CT for a week of summer day camp at Mystic Seaport. We had a 2 bedroom suite at this residence inn. All worked beautifully. Great breakfasts and light suppers included in the price, but the convenience of feeding 3 hungry boys was great. The kitchenette was especially nice. Their programs...

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Helpful?
Thank Philip C
richmond, va
Reviewed 24 August 2014

Stayed here for a week while in the area. Great living space. Has a living room, kitchen dining area, study combo. Nice refrig, microwave, stovetop sink and dishwasher. Sectional style sofa, table with 2 chairs, desk. Bedroom has queen bed nice sink area and closet , bath and toilet are separate. If I stay here again I will ask to...

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Helpful?
1Thank susan822
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear Susan822, Thank you for taking the time to comment about your experience on TripAdvisor. Although, I am disappointed to hear about the noise situation at the hotel that you encountered, I am encouraged that you rated our service a 5 out of 5. I do apologize for the noise from other guests at the hotel and will take your...

Connecticut
Reviewed 19 August 2014 via mobile

We have stayed with a few Residence Inns for the convenience of the two rooms while traveling with toddlers. We went to mystic for an overnight trip with our 2.5 year old and 6 month old. A few months ago we stayed at the Residence Inn in Langhorne, PA for sesame place, so I will compare the two a bit....

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Helpful?
Thank RoaminGnomes
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear RoaminGnomes, Thank you for taking the time to fill out a review with TripAdvisor. Its great to hear that your hotel of choice when traveling are Marriott Properties and specifically Residence Inn's. I'm glad to hear that you were able to enjoy some of the amenities that our hotel has to offer even during our busier times. I hope...

New York City, New York
Reviewed 19 August 2014

Residence Inns all look and operate similarly, so you know what to expect when you step into one. With an infant in tow, I appreciate that my room had a door separating the living area and the bedroom. The pullout bed was fantastic, not for its comfort but more its convenience. The bed was very comfortable and the room (and...

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Helpful?
Thank J0nS
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear JOnS, Thank you for taking the time to fill out a review with TripAdvisor. Its great to hear that you enjoyed everything that the Residence Inn as to offer in terms of ammenities. I will share your gracious comments with our staff as I am sure that they will be very excited to hear about a job well done....

Middletown, NJ
Reviewed 12 August 2014

We are staying here now. Left at 9:00 am and just got back at 3;45 p.m. and the room hasn't been touched! Told front desk and they said they would send someone now and I said it was too late - we were going to rest in room before going out to dinner They said they were understaffed. I said...

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Helpful?
Thank Lynn M
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear Lynn M, Thank you for taking the time to fill out a TripAdvisor review about your current stay with us. I do apologize for the inconvenience you experienced when returning from your day out and not finding your suite cleaned yet. We are able to make adjustments when speaking with our guests about cleaning services and I am hopeful...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Residence Inn Mystic Groton

Address: 40 Whitehall Ave, Mystic, CT 06355-1967
Region: United States > Connecticut > Mystic
Price Range: ₹ 7,646 - ₹ 22,118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Mystic Groton 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Residence Inn Mystic Groton Hotel Mystic
Mystic Residence Inn
Hotel Style:
#3 Family Hotel in Mystic
#5 Romantic Hotel in Mystic
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Mystic Groton staff and other travellers.
6 questions
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Old Forge, Pennsylvania
Boston, Massachusetts
over a year ago
New York City, New York
over a year ago

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Questions? Get answers from Residence Inn Mystic Groton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor rooms facing away from the parking lots are quiet.”
 of 5 bubbles caminante4567, 26 Dec 2016 | Read review
“Every room is great!”
 of 5 bubbles margaretm640, 25 Nov 2016 | Read review
“Go for the suite: it's like an apartment”
 of 5 bubbles bombadilo, 9 Nov 2016 | Read review
“I would recommend an upper floor for quiet, but otherwise all are good”
 of 5 bubbles beachhead54, 6 Nov 2016 | Read review
“3rd floor quieter, select a room NOT next to the laundromat.”
 of 5 bubbles JudyK185, 22 Aug 2016 | Read review
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