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All reviewsbedroom suitefull kitchenstove topfront deskwafflesmain buildingice makerhot tubsmall kitchenfirst floorfree breakfastkitchen areapull out couchupon checkgas fireplacehot breakfasthotel is in a great location
I've been staying at this hotel for several months due to a home renovation project. I booked my stay without having seen this hotel. These accommodations have exceeded my expectations. The hotel was recently renovated. From the granite countertops, the stainless steel appliances, the bedding,...More
Response from WHGGuestService, General Manager at Residence Inn Mystic GrotonResponded 20 October 2015
Thank you for taking the time to write a review about your experience while staying at the Residence Inn Mystic on TripAdvisor. I am very excited to hear about the many accolades you have given the associates, they work extremely hard everyday to...More
We have two kids, age 3 and three months so the kitchen was a huge deciding factor for us. The hotel is clean and friendly and has everything we need including a pretty decent free breakfast and easy access to all of a Mystics attractions....More
Excellent location, minutes away from the main attractions in the Mystic area, free parking, great on-site facilities (e.g., 24-hour coffee, indoor pool, junior basketball/tennis court), and clean, modern suites. Overall, the hotel is very well kept and family-friendly. The staff is remarkably welcoming to children...More
One of my sons and I recently spent 4 nights here; while there were a couple of negatives, we were generally satisfied with our stay. Our suite was comfortable, clean, and pleasantly decorated. The kitchen area consisted of a refrigerator-freezer, dishwasher, microwave, and 2 burner...More
Prior to writing this I checked out a few other ratings and was surprised to read so many shared by opinion. Facility seems dated, although I do remember the front desk area being renovated fairly recently. Walking down from my 3rd floor room I noticed...More
1 Thank DRhodesNewEngland
Response from WHGGuestService, General Manager at Residence Inn Mystic GrotonResponded 25 August 2015
Thank you for taking the time to fill out a review about your experience on TripAdvisor about your recent stay. I have read through your comments and would like to extend my sincere apologies that you experienced these concerns during your stay. I...More
Response from WHGGuestService | Property representative |
Hi Jpan99 - We actually have two types of room safe and they vary from room to room. We've been working through our hotel to replace older square safes with newer models that hold a 15" laptop. Our project is not quite... More
Hi Jpan99 - We actually have two types of room safe and they vary from room to room. We've been working through our hotel to replace older square safes with newer models that hold a 15" laptop. Our project is not quite complete yet, so please call us to request a room that includes the updated safe for your laptop. The older versions will allow for a tablet and valuables, but are not deep enough for a laptop. Thanks for reaching out and we can't wait to host you during your next trip to Mystic, CT.