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Hilton Mystic

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#5 of 13 Hotels in Mystic
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Mystic
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781 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Mystic
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Showing 771: English reviews
Reviewed 10 April 2016 via mobile

They did not know what a Cobb salad was. Got a salad with no eggs or blue cheese and called it a Cobb. Staff in lounge/restaurant was hustling like mad but they need more help. Waited too long for drinks and food. Room was missing shampoo , lotion , and cups for bathroom. They are trying but not quite getting...

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Helpful?
Thank Catherine J
Terri A, General Manager at Hilton Mystic, responded to this review

My sincere apologies. Thank you for sharing this with us, feedback like this will help us improve. Again I am sorry, and thank you for staying with us.

Granby, Connecticut
Reviewed 9 April 2016

I got a room on a third-party site for a fabulous price. The location is directly across the street from Mystic Aquarium and diagonally from Olde Mistick Village. There is a Starbucks next door. We were given a handicapped room on the third floor. The door was so heavy that I could barely open it and if I used the...

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Helpful?
Thank JLZplus4
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for this feedback. We will certainly share these with the team and make improvements. I apologize to you for your stay not being exceptional, I assure you this is not the level of service we are in the habit of providing and I am very sorry. Thank you for staying with us and for sharing these comments.

Lakeville, Massachusetts
Reviewed 9 April 2016

This hotel is very modern and updated. Convenient to shopping areas and other restaurants. Rooms are very comfortable. Great for business meetings. Banquet facilities and food for function was excellent. Would highly recommend for meetings and groups.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank CConway2014
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you. We appreciate you staying with us and recommending us. We hope to see you soon.

Wareham, Massachusetts
Reviewed 8 April 2016

If you need a super friendly, clean, and pleasant hotel...go to this one. Spent 5 days there teaching a course. Tim, the Asst' Mgr was the most cooperative hotel administrator that I have ever met. The front desk man, Mike met every request that I made. This is one great team. When in Mystic...make this your stop.

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Helpful?
Thank DavidMHoldenMA
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you

Reviewed 7 April 2016

I've stayed here a couple times and I have to say that it's quite nice looking since the renovations. The rooms are as you would expect. The new restaurant is a little over priced though. The pool is nice but there's no spa/hot tub. Staff is always helpful and courteous. If you can't get a good room rate you're probably...

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Helpful?
Thank Andrew F. B
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for your review. I am pleased you enjoyed our renovations. I do hope you come back and see us.

Marietta
Reviewed 7 April 2016

Great service, comfortable hotel and bed. Great location and pleasant staff. Great food. Parking is easy. Highly recommend this hotel to anyone in the area. Hilton's always provide value for money. Easy access off the interstate.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ClaytonMarietta
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you very much for your review. We appreciate you staying with us, and recommending us. We hope to see you again soon.

New York, United States
Reviewed 6 April 2016

Given the rate we paid online prior to arrival ($119) I was expecting a somewhat staid, typical hotel. When we arrived we couldn't believe how gorgeous it was-beautifully remodeled fairly recently and found out that in the high seasons (we were there in March) the rate triples. It's a gorgeous hotel, really nice pool, nice restaurant, in a great location....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jennifer R
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you. I am so happy to know overall you had a great stay. We do hope you will be back to visit us again soon. Thank you for choosing us.

Reviewed 6 April 2016 via mobile

Stayed twice before drafting this to see if my impressions changed. The hotel seems to be newly renovated and the decor is warm and modern. Staff are friendly enough as well, location is good close to 95 hwy and there is ample parking. Beware the noise, even on a cold Sunday night when told at check in the hotel was...

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Helpful?
3Thank Steve M
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for this feedback. We will certainly review the breakfast buffet. I am pleased your overall experience was a good one. I do hope you come back to visit us. Thank you again.

avondale, United States
Reviewed 5 April 2016

AWESOME! Great atmosphere inside - updated look. Tied in local designs too. Great staff. Loved pool. Staff was super friendly. Only 5 min drive to downtown Mystic or easy walk. Liked it so much we decided to stay a third night.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Adele C
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you! I am so glad you enjoyed your stay. We really appreciate you choosing us.

Guilford, Connecticut
Reviewed 3 April 2016

We stayed on a Friday night for a show at Mohegan Sun. There is a shuttle that takes you and picks you up at whatever time you like before 12:30am, for $12pp each way, just let the front desk know when you want to go and they arrange it. The hotel is newly remodeled in a modern nautical theme. All...

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1Thank AskmelanieK

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Mystic, Connecticut, just one block from Interstate-95, Conveniently located for both corporate and leisure visitors alike. You'll appreciate the convenient location of our newly renovated Mystic, CT hotel as a coastal stopping point between New York City and Boston, MA, filled with historic charm of maritime New England. ... more   less 

Additional Information about Hilton Mystic

Address: 20 Coogan Blvd, Mystic, CT 06355-1900
Region: United States > Connecticut > Mystic
Price Range: ₹ 8,985 - ₹ 21,526 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Mystic 3.5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Hilton Mystic Hotel Mystic
Hilton Hotel Mystic
Mystic Hilton Hotel
Hotel Style:
#4 Business Hotel in Mystic
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mystic staff and other travellers.
18 questions
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Wilmington, Delaware
8 months ago
Quincy, MA
4 months ago
Bronx, New York
over a year ago

See all questions (18)

Questions? Get answers from Hilton Mystic staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for a "quiet" room and got one.”
M1350NScarolb, 5 Mar 2017 | Read review
“Rooms not on the street, on an upper floor and not with rooms across the hall.”
HappyinNewEngland, 21 Feb 2017 | Read review
“Instead of going to Starbucks, go to the village to the coffee shop there.”
butterfly53, 13 Jan 2017 | Read review
“Higher floors (3&4) are quieter with less A/C noise and noise from outside/parking lot”
Travelgal0425, 9 Jan 2017 | Read review
“Good to the Hampton Inn and Suites down the street”
N4636DNfrankf, 13 Dec 2016 | Read review
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