We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Some how the dates got changed and I was told upon arrival that the room was cancelled. There was a cancellation charge already on my credit card. It took a few minutes to have it sorted out before we were able to have a room....More
We took our grandchildren, ages 3 1/2 and 6, to Mystic for a few days. We booked the Hilton because of it’s proximity to the aquarium which is right across the street. The hotel was recently redone so the interior is beautiful. The restaurant is...More
1 Thank movingon95
Response from Terri A, General Manager at Hilton MysticResponded 16 April 2018
Thank you so much for staying with us, and for sharing this feedback. We do hope to see you again soon.
Not your typical Hilton, it is certainly not as large and fancy as many others of the Hilton brand but it was nice to have free parking. The room was great, no issues at all. Did not use the pool, Gym was small but adequate....More
Response from Terri A, General Manager at Hilton MysticResponded 3 days ago
Thank you for sharing this feedback, and for staying with us. We hope you come back to visit soon.
The hotel looked nice but I checked in digitally as I got in late and the process did but work. I actually called the support line since I was too tired after a long day to walk across the hotel back to the front desk....More
If you want a nice place to stay for a mini vacation , go somewhere else . This particular Hilton is not geared to the family or the couple . It definitely is business based . The fact that the pool was closed for renovations...More
Review collected in partnership with Hilton Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.