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Holiday Inn Express Mystic

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#6 of 13 Hotels in Mystic
Certificate of Excellence
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463 Reviews from our TripAdvisor Community

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Showing 452: English reviews
Caroga Lake, New York
Reviewed 23 August 2014

We planned on a short trip to Mystic for the Mystic Aquarium, Old Mistick Village and The Mashantucket Pequot Museum, this seemed to be the perfect location in the middle of everything and we were correct, could not have asked for a better location. I have a hard time staying in hotels so I do a lot of investigating &...

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2Thank meshu29
Boston, Massachusetts
Reviewed 22 August 2014

This hotel has some great points... location is KEY- right off I-95. It's also clean, relatively updated, has a pool, and the price is right! Perfect location for visiting Mystic, Stonington, Groton... I have stayed here many times as a guest for weddings in the area and have been very pleased. The rooms are clean. Nothing super fancy, but perfect...

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Thank mecashe
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear mecashe, We thank you for taking time to express your thoughts and feelings as this helps us pinpoint and work on certain issues. I personally apologize for for any misunderstanding that might of occurred at all on our behalf. We have certain rules and guidelines we must follow in order to accommodate all of our wedding blocks. It can...

Miami, Florida
Reviewed 19 August 2014

I had driven as far as I could and having eaten in Mystic earlier I drove up to this large Holiday Inn Express hoping to crash till morning.In torrential downpours I got drenched in the car spaces to the front as granny with her walker had parked their SUV blocking the canopy.At reception I asked for a room as a...

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Thank talentpicker
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear talentpicker, We thank you for choosing to stay at the Holiday Inn Express. We apologize for any inconvenience you might of encountered during your stay. We often tend to get booked in the summer and especially on weekends. In the future, if you make a reservation you can request a quite room away from the pool area, which is...

Queens Village, New York
Reviewed 19 August 2014

Let me start by saying that I did a lot of research before I picked this particular hotel. The hotel itself is a very great one I had a great time, but I felt I had to say this. When I made my reservation it was stated we were two adults and two children even when I checked in I...

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2Thank bigmama24
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear bigmama24, We thank you for choosing to stay at the Holiday Inn Express. We strive to deliver and ensure excellent customer service. Our main goal is also to ensure cleanliness and freshness for all of our guests upon entering our facility and rooms. We do apologize for any inconvenience that might of occurred during your stay. In every room...

Pine Plains, New York
Reviewed 18 August 2014

This Holiday Inn is great. We had reservations at another Inn in Mystic that was totally not what it was advertised as. We stopped in this Holiday Inn just on the chance they may have had something available on what was a busy weekend. We were greeted by a very lovely young lady who was able to find a room...

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1Thank Cheryl H
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear Cheryl H, I would like to first say we thank you for your 5 star rating! We are very pleased to hear that you enjoyed our facility. We strive for excellence when it comes to our guest, and are happy to hear your wonderful feedback. Reviews like this one ensures us that our hard work is paying off, and...

New York City, New York
Reviewed 2 August 2014

My wife and I just returned from a 3 nights stay at this Holiday Inn Express and I'm sorry to say it's not what it once was. We have stayed at this hotel many times while visiting Mystic and I still have mixed feelings about this place. First the up side: The staff is friendly and accommodating and thank goodness...

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2Thank Jack F
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear Jack F, We thank you for taking your time to write this review. I would like to apologize for any inconvenience you might of had on your trip. We wouldn't want this minor setback to prevent you from staying with us in the future. We appreciate your honesty as it helps us target and pinpoint any issues to avoid...

Boston, MA
Reviewed 31 July 2014

We stayed here for a wedding at the Aquarium across the street. The hotel was your typical Holiday Inn Express. When you walk in they have a machine blowing a not so great smell into the lobby - was not a fan of it. The hotel was mostly clean, although could have done with a bit more thorough cleaning. Our...

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2Thank MySobriquet
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear MySobriquet, Thank you for choosing the Holiday Inn Express. We appreciate your honesty and take every review into consideration. We apologize for any inconvenience you might of had while staying with us. We hope this incident doesn't affect any future stay. We hope to see you in the future. Sincerely, Iris Front desk clerk.

Mt Holly
Reviewed 24 July 2014

Very nice stay. Clean, comfortable, and staff were great. Nice breakfast in the morning, and hotel is within walking distance to shops, restaurants, etc. and a short drive to Casinos. Definitely would return and stay if staying in the area again.

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2Thank Posttime
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear Mt holly, Thanks for taking time to write this review and even better considering staying with us in the future! We are always excited to receive great feedback. I will pass on your wonderful comment to our staff members. Hope to see you again in the near future. Sincerely, Iris guest customer service loyalty champion.

LYNBROOK
Reviewed 23 July 2014

This was our first time staying in Mystic and the location of the hotel was perfect. Directly across the street was Old Mystik Village (stop in at the Blue Squid for a tasty grilled cheese and cupcake), down the road is the Aquarium and about 1 mile away is the Seaport and downtown area. All the staff we encountered at...

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2Thank joshiemom
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear joshiemom, We appreciate your wonderful feedback and your five star rating. We are always pleased to hear when a guest has enjoyed their stay. Just like you mentioned we are right in the heart of Mystic just minutes away from our local attractions. We appreciate you considering to stay with us again in the future. We would love to...

Northampton, Massachusetts
Reviewed 22 July 2014

I have stayed many times at the hotel. The last visit , I left important documents in my room. The hotel did contact me when they were found. A snafu developed with the mailing that was mainly the post office's fault. Kate, the manager was instrumental with her persistence in ensuring that I did eventually receive my possessions. I was...

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1Thank bruce w
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear brucew, Thank you for the 5 star review we really appreciate it! We are so glad we were able to get your important items back to you. That's what we are here for! I will make sure your comment is passed on to my manager. We hope to see you again in the future. Sincerely, Iris Guest customer service...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Mystic Hotel. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Mystic, CT and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Mystic

Address: 6 Coogan Boulevard, Mystic, CT 06355
Region: United States > Connecticut > Mystic
Price Range: ₹ 5,393 - ₹ 17,612 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Mystic 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Holiday Inn Express Mystic Hotel Mystic
Mystic Holiday Inn Express
Holiday Inn Mystic
Hotel Style:
#4 Romantic Hotel in Mystic
#5 Family Hotel in Mystic
#5 Business Hotel in Mystic
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Mystic staff and other travellers.
17 questions
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Questions? Get answers from Holiday Inn Express Mystic staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm next to the elevator. Avoid rooms next to the elevator.”
 of 5 bubbles PeterK456A, 11 Jan 2017 | Read review
“the laundry room is on the second floor”
 of 5 bubbles V5104ZCsusanl, 15 Oct 2016 | Read review
“We were on second floor, hotel is at top of hill and had mountain views”
 of 5 bubbles joettem, 6 Oct 2016 | Read review
“Accessiability to Mystic attractions for both children and adults, restaurants and major highways.”
 of 5 bubbles marianp730, 1 Oct 2016 | Read review
“Stay on the ends of the hallway, away from the central elevator.”
 of 5 bubbles vtcounselor, 10 Sep 2016 | Read review
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