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Best Western Mystic Hotel

Best Western Mystic Hotel

Mystic Seaport
Traveller (166)
Comfortable Bed
Room & Suite (87)
Breakfast and common room
Dining (4)

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Avg. ₹8,611 /night, 12/5 - 12/6
₹13,423
per night
₹10,511
per night
₹7,598
per night

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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About

3.5
#9 of 12 hotels in Mystic
4.4 of 5 bubbles
Location
3.7 of 5 bubbles
Rooms
3.8 of 5 bubbles
Value
3.9 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.9 of 5 bubbles
Sleep Quality
Located in Mystic,CT, the Best Western Mystic Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Casino and Gambling
Evening entertainment
Kids stay free
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Umbrella
24-hour front desk
Express check-in / check-out
Room features
Air conditioning
Housekeeping
Safe
Iron
Wake-up service / alarm clock
Coffee / tea maker
Microwave
Flatscreen TV
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Business
Quiet
Languages Spoken
English
Hotel links

Location

48 Whitehall Ave, Mystic, CT 06355-1967
712Reviews15Q+A100Room tips
Traveller rating
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  • 140
  • 64
  • 65
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Detailed Reviews
ramco wrote a review Aug 2023
Easton, PA
4.0 of 5 bubbles
We stayed here for two nights and after comparing what other hotels charge, this could be the best value in Mystic. The room rates are considerably lower than other accomodations in the area which tend to be pricey. Yes, it's an older hotel and needs updating. Not the newest or classiest hotel in Mystic, but still a very good one. The wallpaper needs attention and carpeting in the lobby area has seen better days, But our room and all the public areas are clean and well-maintained. The hotel has a friendly, accomodating staff that answered our questions about nearby restaurants and gave us directions to attractons we wanted to visit, offers a very good breakfast in a spacious dining area, has a gymnasium with good equipment and a nice outdoor pool. Speaking of breakfast, in our opinion it's very satisfying - juices, yogurt, hard-boiled eggs, bagels, muffins, cereals, and a waffle maker. Check in and check out were fast and easy. The location is good, close to the Mystic Seaport Museum and the Mystic Aquarium.
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: A good choice without spending a fortune.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casey C wrote a review Apr 2023
Lebanon, Indiana
4.0 of 5 bubbles
I was concerned when I saw the 2.8 rating on booking.com but I try to never let reviews deter me because I’m not super picky. The room was very spacious, my husband and I were quite surprised at how large it was. There was a fridge and a microwave which was nice and a couch, desk, ad a coffee table. My husband and I also appreciated two large mirrors instead of just one. Bed was comfortable, pillows were not great but we brought our own so it wasn’t even an issue for us. I’d recommend doing the same.

Bathroom was large and clean. The hairdryer though is outdated and it took forever to dry my hair, not a huge deal though. I just recommend bringing your own. The water stayed hot and never went cold on either of use and water pressure was average for a hotel. In the shower was the only time I ever heard any outside noise.. just some banging around but it didn’t bother me.

Staff was friendly and check in and out process was very quick. Price was great too.

Yes it could use some improvements like wallpapers which is peeling in some places or new lamps but it was clean, comfy, and just want we needed for two nights. I would have stayed a week here. We would definitely stay again.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jun Tau wrote a review Aug 2022
New York City, New York
4.0 of 5 bubbles
Took a trip to Mystic before unoffical end of summer. Just needed to stay one night. They are still renovating ,replacing carpet. If you're looking for a no frills place, just to sleep & eat breakfast next morning, this is it. Small gym is accessible 24hrs, pool still open ,water was clean.

my original room was next to noiser tourist. I requested different room and the female recepionist was very acommodating. room included microwave & Mini fridge/freeze, very convient for a family
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dreamer811941 wrote a review Jun 2024
Hotel's Favourite
5.0 of 5 bubbles
The hotel was very modern and clean and the workers were very friendly and helpful. We enjoyed the pool and free breakfast. Checked in on a Friday for 2 days and it is the perfect location for visiting all that Mystic has to offer, would definitely stay there again.
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Date of stay: June 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole I wrote a review Jul 2021
Old Tappan, NJ
1.0 of 5 bubbles
The worst hotel I’ve ever stayed in. We had 2 rooms reserved. One room had a toilet that didn’t flush, no thermostat on the wall to adjust temperature (you could only adjust fan speed on the unit) so it was freezing cold the entire night, and a tv that didn’t work. Both rooms smelt of smoke despite the no smoking signs. The entire hotel melt moldy and dirty. The epitome of dirt was the hair in our “clean” shower. Needless to say, I didn’t shower during our stay. The other room had a major leak in the sink and the bathroom floor was dirty and wet. We asked the hotel desk to send someone to correct it at 5:30pm when we were leaving for dinner. When returned at 10pm it still wasn’t addressed. We then had to talk to the desk again and wait for them to come evaluate it with 3 kids under 5 years old who needed to go to bed. They placed a bucket under the sink and mopped the wet floor with a dirty mop.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole W wrote a review Jun 2021
1.0 of 5 bubbles
We booked two rooms, one for my family and one for a friends family. When I called two weeks ago they said their pool would be open with no restrictions on use. When we arrived the pool was closed because it had not been inspected yet. Our friends sink and toilet took forever for water to go down. There was exposed outlets without covers. The towel bar in the bathroom fell off, and to top it all off the “continental breakfast” consisted of a paper bag with a juice, apple, and cupcake. So we ended up having to spend more money on a actual breakfast. It’s not difficult to put a muffin or bagel or even a box of cereal in a bag. Won’t be staying here ever again, for the $169 per room I would rather have just stayed in my car.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denise D wrote a review Jul 2021
2.0 of 5 bubbles
At $238 per night would have expected better but I guess they can get away with it because other nearby hotels cost more. Waited at least 20 minutes to check in even with no line. Confirmed reservation and charged credit card but then had to wait for manager to get our room. Apparently staffing issues had called manager away. Impression on way to room was of worn hallway with food crumbs so we were relieved that the room and bathroom looked clean. I suppose unless you want to pay more, habe to accept.
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Date of stay: July 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gary F wrote a review Jul 2022
West Chester, Ohio
1.0 of 5 bubbles
I use to love this Hotel, but after 3 yrs of no vacations, I booked again, and wow what a change.
I paid the top price to stay on July 1,2,3, 2022 and this is a worn-out place.
My room's air conditioning has not been clean and smelled terrible, and listening to complaints as I was eating breakfast, bed bugs, and water leaking over the floor, I will never come back here again. I was told they have a new owner and the front desk had excellent service when you needed something, but this place needs a lot of services. The price now 7-13-22 is half the price of what I paid and I still would not go back.
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Date of stay: July 2022
1.0 of 5 bubblesValue
5.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: If you need ice, a machine is broken close to the entrance
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bobkat111 wrote a review Aug 2020
monroe
2.0 of 5 bubbles
Way overpaid $130 night for this run down hotel. We were so tempted to leave when we got there. No one in the parking lot. it looked abandoned. The room was small and dark very plain. The shower stall was supposed to be white but tinged yellow stained. Might have been a smokers room, although I requested non smoking. The wood on the doors looked like a beaver had been gnawing at them. Cheap uncomfortable pillows. Empty Vending machines. The free breakfast was a "snack pack" one bag of chips and one cookie.
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Date of stay: August 2020
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Room Tip: Go to Holiday Inn Express down the street near Steak Loft. That looked nice, usually has good rates.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tm1356 wrote a review Aug 2021
1.0 of 5 bubbles
Will never step foot in this establishment if you can actually call it that ever again. Dried blood on sheet, unknown object on floor which my wife stepped on and toilet seat which looked like it was from an outhouse from the 60s. When my wife was at front desk to complain she spoke with a family who was also getting a refund. They were moved to 3 different rooms and found a used maxipad in the bathroom in the last room. I am 100 percent serious and was shocked when my wife told me .Absolutely disgusting. Incomprehensible. There was another couple there who overheard what was being said and they also complained about something in their room but couldn't find another room in the area(assuming comparable price) so had to deal with it. Please listen to this review and the countless other bad reviews on here and do not give these owners a dime of your money. Spend the extra money on a better cleaner hotel and be happy which is what we did.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chrystal74 asked a question Jul 2020
Newark, Delaware35 contributions17 helpful votes
Is it general practice to let your black employees get beaten and you do nothing?
ItalyloverBeverly asked a question Mar 2017
Beverly97 contributions25 helpful votes
What time does the breakfast start?
Answer from Bill B
Mystic, Connecticut2 contributions4 helpful votes
6 am
Answer from karen d
Oak Ridge, New Jersey17 contributions2 helpful votes
Yes. If the room is ready they will check you in. Good luck.
laura s wrote a tip Oct 2023
1 contribution
1.0 of 5 bubbles
"Don't expect to use the pool, it is disgusting. "
Read full review
ramco wrote a tip Aug 2023
Easton, PA98 contributions24 helpful votes
4.0 of 5 bubbles
"A good choice without spending a fortune."
Read full review
Robert L wrote a tip Mar 2023
14 contributions1 helpful vote
5.0 of 5 bubbles
"To feel your surroundings here! You can feel the love."
Read full review
Michael C wrote a tip Oct 2022
Tempe, Arizona100 contributions53 helpful votes
2.0 of 5 bubbles
"Make sure room has hot water."
Read full review
John M wrote a tip Sept 2022
Suffolk, Virginia115 contributions49 helpful votes
2.0 of 5 bubbles
"hotel room is ok but breakfast is no what I have experienced at other Quality Inns."
Read full review
Not the right property for you?
There are more places to choose from in the Mystic area.
PRICE RANGE
₹7,851 - ₹12,157 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel mystic, comfort inn mystic ct, mystic comfort inn
FORMERLY KNOWN AS
Quality Inn Mystic-Groton
LOCATION
United StatesConnecticutMystic CountryMystic
NUMBER OF ROOMS
120
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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BEST WESTERN MYSTIC HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Best Western Mystic Hotel
Which popular attractions are close to Best Western Mystic Hotel?
Nearby attractions include Olde Mistick Village (0.6 km), Mystic Aquarium (0.6 km), and Mystified Escape Rooms (0.8 km).
What are some of the property amenities at Best Western Mystic Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Mystic Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Mystic Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Mystic Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Mystic Hotel?
Conveniently located restaurants include Trattoria Amalfi, Mystic Diner And Restaurant, and Mango’s Wood Fired Pizza Co..
Are there opportunities to exercise at Best Western Mystic Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Best Western Mystic Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Mystic Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Best Western Mystic Hotel?
Many travellers enjoy visiting Olde Mistick Village (0.6 km), Stonington Lighthouse Museum (6.9 km), and Captain Nathaniel B. Palmer House (5.6 km).
Is Best Western Mystic Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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