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Poor. Room didn't have pots or pans when checking in for a nine night stay. Noise outside from day workers that had their coolers and grills set up was disturbing. Leaking bathroom faucet that ran the whole time we were there, was told they couldn't...More
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Response from 00esa, General Manager at Extended Stay America - Hartford - MeridenResponded 28 June 2017
Thanks for being our guest and sharing your feedback. I am so sorry we missed meeting your expectations and apologize for the inconvenience you experienced. To ensure the cleanliness of kitchenware at the time of check-in, we keep these items available at the front desk....More
Everything was perfect while we was out their for work, from the rooms to the excellent customer service that Olivia provided us, she made sure we was well taken care of, great place to stay whether on work or away for vacation.More
Thank Dezmond R
Response from 00esa, General Manager at Extended Stay America - Hartford - MeridenResponded 5 June 2017
Wow - Dezmond, thanks for the awesome feedback. We are thrilled to know all went great during your business trip and that you were impressed with the excellent service provided by our associates. I will surely share your praises with Olivia. It was a pleasure...More
ESA Hartford is something of a misnomer. It is around 20 minutes from downtown Hartford, and that is under perfect conditions. In rush hour, it could be double. Not easily located, as it's on Bee Street. (Look for the Mobil and Gulf stations flanking Bee...More
Response from 00esa, General Manager at Extended Stay America - Hartford - MeridenResponded 31 May 2017
Thank you for choosing to stay with us. We are glad our location was convenient for your event and that we were able to please you with our clean facilities and friendly service. To ensure cleanliness of kitchenware upon check-in, brand standards require us to...More
The 800 number messed up our reservations and the folks at the front desk had to fix them, including the price.
The heating and air is fine. The outlets are poorly placed and there are not enough of them. They are also loose.
1 Thank calgontakemeaway2016
Response from 00esa, General Manager at Extended Stay America - Hartford - MeridenResponded 4 May 2017
We are sorry you had a poor experience at our hotel. Our team strives to make sure each guest has a pleasant stay, so we apologize for missing the mark. We appreciate you sharing details so we can take steps to prevent these issues in...More
Laura was awesome. My room was very clean and the coffee was awesome and fresh. Next time I visit CT I will be staying there with my family 😙😙😙😚😙😚😙😚😙😚😙😚😙😚 and the shower was clean and the sheets was cleanMore
Response from Manager_11525, Manager at Extended Stay America - Hartford - MeridenResponded 17 February 2017
Your feedback is important. Thank you for sharing. It is good to know you valued the the cleanliness of your room and the customer service you received. Once more, thank you for posting your review. We look forward to having you visit with us again...More
US$ 79 - US$ 102 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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The lady that checked me in was very nice. And toiletries was offered. I only stood one night. So we did not require any pots or spoons. The shampoo and conditioner was in out bathroom along with lotion. Sorry about your... More
The lady that checked me in was very nice. And toiletries was offered. I only stood one night. So we did not require any pots or spoons. The shampoo and conditioner was in out bathroom along with lotion. Sorry about your experience.