As a Platinum member I stay at a lot of Marriotts across the world. This hotel looks very nice and the rooms and restaurants are up to par for Marriott, but where they fall short is the service. From the check in process to the check out process it was just terrible. I do not…
Lady at check in was completely rude. Didn't tell me anything about the hotel, like where the gym was or the lounge. I had to ask where the elevators were. When I asked for water she told me there was water in the room. She lied. No water in the room. I got to my room at 1140pm…
Our stay at the Hartford Marriott was outstanding. The check-in associate was welcoming and helpful. Dinner at the hotel's restaurant Vivo was excellent. It has a creative menu and carries it off well. All was well in the room: clean, appealingly decorated and comfortable.
I would highly recommend this place. The management (Stephanie) is always accommodating, the food is always delicious in the VIVO restaurant-dinner or breakfast (Christine our waitress rocks!), and the rooms were great. Clean and spacious. It's also convenient to the…
Centrally located. Discounts for guests seeing a show at Infinity Hall which is a short walk away. Lots of wonderful restaurants nearby and we had a beautiful view of the Connecticut River from our room.
"Ask for a room facing the river"
"Ask the front desk for recommendations, they will gladly share their knowledge with you"
"18th floor had great views of Hartford"
"Ask for a high level - great views."
"high corner room had excellent views!"