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Hartford Marriott Downtown

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Traveller (159)
Room & Suite (81)
Dining (12)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Hartford Marriott Downtown is a luxury hotel interconnected to the Connecticut Convention Center. This Hartford hotel offers a unique setting for meetings, wedding receptions, and special events.
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Property amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Room Service
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Family
HOTEL CLASS
Hotel links
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Hotel deals
Hotel packages

Location

Full view
94Great for walkers
Grade: 94 out of 100
40Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
857Reviews
216Photos
11Q+A
100Room tips
Traveller rating
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Popular mentions
As a Platinum member I stay at a lot of Marriotts across the world. This hotel looks very nice and the rooms and restaurants are up to par for Marriott, but where they fall short is the service. From the check in process to the check out process it was just terrible. I do not
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Response from DustinK348, General Manager at Hartford Marriott Downtown
Responded 3 days ago
Good afternoon jwumfs, First, I'd like to thank you for choosing to stay at the Hartford Marriott Downtown recently and providing your feedback regarding your experience with us. I am very sorry to hear of your experience here at the hotel, and can assure you that this is not our standard. Our team strives to deliver exceptional customer service each and every day, and we definitely dropped the ball with your experience. Your feedback has already been shared with the appropriate departments within the hotel in an effort to ensure that this experience does not repeat itself. I hope that we are able to earn a second chance the next time you travel to the Hartford area. Yours in Hospitality, Dustin Kovats General Manager
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Lady at check in was completely rude. Didn't tell me anything about the hotel, like where the gym was or the lounge. I had to ask where the elevators were. When I asked for water she told me there was water in the room. She lied. No water in the room. I got to my room at 1140pm
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Response from DustinK348, General Manager at Hartford Marriott Downtown
Responded 4 days ago
Good morning jackcT1832VW, First and foremost, thank you for staying with us recently and providing us with valuable feedback about your time here at the Hartford Marriott Downtown. We are disappointed and very sorry to hear that your stay with us was much less than desirable, specifically your encounters with the front desk and room service. We will be sure to address the issues you experienced to ensure that these do not repeat themselves in the future. We take extreme pride in trying to provide the best customer service possible each and every day to our guests. Yours in Hospitality, Dustin Kovats General Manager
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Our stay at the Hartford Marriott was outstanding. The check-in associate was welcoming and helpful. Dinner at the hotel's restaurant Vivo was excellent. It has a creative menu and carries it off well. All was well in the room: clean, appealingly decorated and comfortable.
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Response from DustinK348, General Manager at Hartford Marriott Downtown
Responded 4 days ago
Good morning slipper24, First and foremost, thank you for choosing the Hartford Marriott Downtown during your recent visit to our city! We are excited to know that you had an outstanding time with us and also enjoyed your meal in Vivo. Please come back to visit again soon! Yours in Hospitality, Dustin Kovats General Manager
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I would highly recommend this place. The management (Stephanie) is always accommodating, the food is always delicious in the VIVO restaurant-dinner or breakfast (Christine our waitress rocks!), and the rooms were great. Clean and spacious. It's also convenient to the
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Response from DustinK348, General Manager at Hartford Marriott Downtown
Responded 1 week ago
Good afternoon Liz M, Thank you for choosing the Hartford Marriott Downtown during your recent trip to our area! We are very happy to hear about your experience being a positive one, especially with management and Christine in Vivo! Please come back to visit us again soon! Yours in Hospitality, Dustin Kovats General Manager
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Centrally located. Discounts for guests seeing a show at Infinity Hall which is a short walk away. Lots of wonderful restaurants nearby and we had a beautiful view of the Connecticut River from our room.
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Response from DustinK348, General Manager at Hartford Marriott Downtown
Responded 1 week ago
Good afternoon Sheila B Thank you for choosing to stay at the Hartford Marriott Downtown recently for a show you saw over at the Infinity Hall! We are glad that you enjoyed your time with us and look forward to welcoming you back soon! Yours in Hospitality, Dustin Kovats General Manager
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Photo provided by managementHartford Marriott Downtown
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12345617
Yes, I had a mini fridge in the room
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It was $18/night. Lots of space.
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Hi - Parking is facilitated by a parking facility behind and connected to our hotel and the Connecticut Convention Center. Parking is $3 hourly or $19 daily. We also offer valet for $23 daily. Typically there is plenty of availability for our guests! We're looking forward to welcoming you to our hotel soon.
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Is there a hot tub?
Hi Jessica D. There is a hot tub on the pool deck which is available for all guests. Some suites have a jetted tubs available, but they must be booked by calling the hotel directly.
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Definitely call the hotel as they can control every aspect of a reservation. Good luck to you.
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123
"Ask for a room facing the river"
"Ask the front desk for recommendations, they will gladly share their knowledge with you"
"18th floor had great views of Hartford"
"Ask for a high level - great views."
"high corner room had excellent views!"
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12345620
PRICE RANGE
US$ 163 - US$ 446 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hartford marriott downtown hotel hartfordmarriott hartford
LOCATION
United StatesConnecticutHartford
NUMBER OF ROOMS
409
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