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Hilton Hartford

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Traveller (99)
Room & Suite (61)
Dining (12)
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Overview
  • Excellent41%
  • Very good32%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“xl center”(106 reviews)
“front desk”(193 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Additional information
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Offers from Hilton Hartford
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Hartford
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,188)
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1,172 results
Traveller rating
453
378
193
91
57
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453
378
193
91
57
Show reviews that mention
All reviewsxl centerfront deskthe executive loungehartford stagerestaurant staffroom servicebeds were comfortablebusiness tripfitness centerconvenient locationdowntown areashuttle serviceoff the highwaybushnell parkparkingmodebbie
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21 - 25 of 1,172 reviews
Reviewed 16 February 2018

My husband and I have stayed here three times in the past few months all tied to a UConn bball game at the XL Center. First off, convenience to the XL center is beyond amazing. My hubby is a Diamond member so we are fortunate...More

Thank Diane C
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded 19 February 2018

Dear Diane C, Thank you for your comments about your recent stay and we are happy to have the chance to welcome you back. Our convenience to the XL Center is a benefit many of our guests enjoy and we are grateful you are able...More

Reviewed 9 February 2018 via mobile

The welcome letter said “ Our professional and friendly staff is committed to making your stay memorable!” I had my doubts. Really entire staff? Well, open mouth and insert foot. From Check in, to greeting of housekeeping, to engineers on elevator, bellmen at front door,...More

Thank Q2815HQtracym
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded 9 February 2018

Dear Q2815HQtracym, Wow! On behalf of our entire team, I would like to express our sincere appreciation for your kind words. It is our main priority to ensure each guest has a welcoming and memorable experience. From your comments, it is clear we are achieving...More

Reviewed 8 February 2018

This hotel is used extensively by folks who are in Hartford for business. The hotel staff were friendly and courteous. The restaurant and lobby were very clean. My room did have some peeling ceiling paint and the walls did have some stains and worn wall...More

Thank Demmie Q
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded 9 February 2018

Dear Demmie Q, Thank you for taking the time to share valuable feedback on your recent stay. I am grateful to our incredible team for creating a welcoming environment and will be sure to let them know their efforts have not gone unnoticed. I want...More

Reviewed 2 February 2018

Great accomodations! Great location! Great customer service! I stay here 4-5 times per year for business and they always remember me and treat me like family. The staff is the main reason I come back.More

Review collected in partnership with Hilton Hotels & Resorts
Thank M9206JNmichellej
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded 5 February 2018

Dear M9206JNmichellej, Thank you for your kind words regarding our amazing staff! Your comments have been shared with our team. It is our main priority to ensure each and every guest has a memorable experience and we look forward to welcoming you back again soon....More

Reviewed 1 February 2018

Clean rooms, friendly staff. Good internet service complimentary in rooms. Quiet and updated. Good restaurants within walking distance. Great club level suite with water, beverages and snacks available. Guest laundry on site convenient for long trips. Good workout facility and pool. Close to most downtown...More

Review collected in partnership with Hilton Hotels & Resorts
Thank thybewitching
Response from HiltonHartfordMgr, General Manager at Hilton HartfordResponded 2 February 2018

Dear thybewitching, I would like to take a moment to thank you for sharing your review with the Tripadvisor community. I am grateful to our team for creating a friendly and comfortable environment during your stay. We are fortunate to have an ideal location near...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Shuttle Bus Service
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 133 - US$ 400 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Hartford
#3 Business Hotel in Hartford
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$ 133 - US$ 400 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Hartford
#3 Business Hotel in Hartford
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (99)
Room & Suite (61)
Dining (12)
Pool & Beach (6)
Business Centre & Event Rooms (4)
Questions & Answers
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k22Massachusetts
16 November 2017|
AnswerShow all 4 answers
Response from Felix I | Reviewed this property |
no, I've stayed here several times and have never had a room with a microwave.
0
Votes
JAmerican2
25 April 2017|
AnswerShow all 2 answers
Response from Michael F | Reviewed this property |
Agree. The breakfast is one of the better I have had at the Hilton Buffets...
0
Votes
Room Tips
"ask for a room away from the freeway"
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"Good question. I was 0 for 2."
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"They are all noisy -- the mini fridge, air ducts, air conditioner, lack of sound proofing makes for a very..."
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"Mid-city location. No really views; however, choose a high floor for more quiet."
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