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Best Western Hartford Hotel & Suites

Ctrip.comUS$ 108*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 130*
US$ 108*
Great Deal
US$ 110*
US$ 111*
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Best Western Hartford Hotel & Suites
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357 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Hartford Hotel & Suites
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Showing 345: English reviews
Milford, CT
Reviewed 28 March 2016

I give technical classes several times a year that are held here. The hotel is clean, quiet, comfortable. The staff are always helpful. We have had shipping and equipment problems on occasion and they have been great in helping solve them. There are plenty of restaurant choices within a short drive.

Review collected in partnership with this hotel
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Helpful?
Thank THOMAS M
Hartfordgm, General Manager at Best Western Hartford Hotel & Suites, responded to this review

Dear Guest, Thank you very much for your kind note and for highlighting our service. It's a pleasure to see that you enjoyed our hotel. Thanks and all the best for you! General Manager

Reviewed 27 March 2016

the only negative that i experienced was the lobby's concentrated coffee Maxwell coffee is usually good this coffee is like jail coffee lol no lie its watery don`t know why but their needs to be more options.. but overall great stay

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Helpful?
Thank Deon D
Hartfordgm, General Manager at Best Western Hartford Hotel & Suites, responded to this review

Thank you for taking time to share your experiences at the BEST WESTERN Hartford Hotel & Suites, where you stay with people who care. We hope to see you again soon. General Manager.

Braintree, Massachusetts
Reviewed 17 March 2016

This hotel is well managed and is a great value for the price. It has amenities that can be found in four and five star hotels. Large well appointed guest rooms, easy check in and check out systems. Most importantly a well trained guest centered staff. As a professor of hotel management I applaud the management for creating a culture...

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Helpful?
Thank johnpelletier79
Hartfordgm, General Manager at Best Western Hartford Hotel & Suites, responded to this review

Thank you for taking time to share your experiences at the BEST WESTERN Hartford Hotel & Suites, where you stay with people who care. I’m very excited to share your comments with my team and let them know that their efforts have not gone unnoticed. Thank you again for your feedback and allowing us to be your home away from...

Reviewed 14 March 2016 via mobile

I always stay at this hotel and the staff is incredible this last week i left money in my room after check out made it back home which is 2 hours away realized my money which was a decent amount was missing i then called the best western hotel on brainard where i stayed asked if they found any money...

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Helpful?
Thank Adrian M
Hartfordgm, General Manager at Best Western Hartford Hotel & Suites, responded to this review

Thank you for time to share your experiences at the BEST WESTERN Hartford Hotel & Suites, where you stay with people who care. We appreciate your loyalty and we are very happy you took the time to tell us about your recent stay. We hope you visit us again in the near future. General Manager

Reviewed 14 March 2016

The Management, front desk and housekeeping staff made us feel so welcomed, we didn't want to go. I would not hesitate to come back and stay longer at this location. Their customer service is above exceptional!

Review collected in partnership with Best Western
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Helpful?
Thank stacieab2016
Hartfordgm, General Manager at Best Western Hartford Hotel & Suites, responded to this review

Dear Traveler, Thank you for reaching out on TripAdvisor and sharing your experiences at the BEST WESTERN Hartford Hotel & Suites, where you stay with people who care. We are glad to hear that you have enjoyed your time with us so much. As we emphasis on personal service and individual guest approach, we are happy to see you highlighting...

Bangor, United States
Reviewed 13 March 2016

This hotel surpassed our expectations in every way. We loved our room, the staff was great, and the breakfast was plentiful with a variety of choices. Hotel shuttle was prompt for getting to and from the Connecticut Convention Center, a 5 minute ride away. Restaurants nearby, including delivery service.

Review collected in partnership with Best Western
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Helpful?
Thank Susan J
Hartfordgm, General Manager at Best Western Hartford Hotel & Suites, responded to this review

Dear Guest, Thank you for reaching out on TripAdvisor and sharing your experiences at the BEST WESTERN Hartford Hotel & Suites, where you stay with people who care. We are glad to hear that you have enjoyed your time with us. Thank you again and hope to be able to welcome you back soon! General Manager

Towson, Maryland
Reviewed 9 March 2016

Newly renovated, with interior corridors, a large covered main entrance, very nice lobby/sitting area and large breakfast area. Good complimentary breakfast that included eggs, sausage, pancakes, plus all the other usual offerings. The room had a Keurig cup machine, a good TV, a good refrigerator and a good microwave. The bathroom was fine. The entire room seemed very new and...

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Helpful?
Thank Brian D
Hartfordgm, General Manager at Best Western Hartford Hotel & Suites, responded to this review

Dear Guest, Thank you very much for your kind note and for highlighting our service. It's a pleasure to see that you enjoyed our hotel. Thanks and all the best for you! General Manager

Reviewed 1 March 2016

The beds in our room were extremely comfortable. Some of the best sleep I have received in a long time. Need additional amenities and staff responded efficiently and quickly. Can't wait to visit my children again if not just to stay at this Best Western.

Review collected in partnership with Best Western
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Helpful?
Thank katherinep535
Hartfordgm, General Manager at Best Western Hartford Hotel & Suites, responded to this review

Dear Traveler, Thank you for reaching out on TripAdvisor and sharing your experiences at the BEST WESTERN Hartford Hotel & Suites. We are glad to hear that you have enjoyed your time with us. Thank you and hope to be able to welcome you back soon! General Manager

Webster, United States
Reviewed 22 February 2016

This was our 2nd weekend away staying at this Best Western. The staff is excellent. It's not right in downtown Hartford, yet very close to everything!! The staff was wonderful about recommending good restaurants fun places to visit.

Review collected in partnership with Best Western
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Helpful?
Thank Donna M
Hartfordgm, General Manager at Best Western Hartford Hotel & Suites, responded to this review

Dear Traveler, Thank you for reaching out on TripAdvisor and sharing your experiences at the BEST WESTERN Hartford Hotel & Suites. We are glad to hear that you have enjoyed your time with us. Thank you and hope to be able to welcome you back soon! General Manager

Wilmington, DE, United States
Reviewed 19 February 2016

This was the best Best Western we've ever stayed in. New furnishings and carpet, spotlessly clean, free shuttle service into Hartford sites. 24 hour coffee and tea available. Super friendly and helpful staff. Smiles everywhere. Great seafood restaurant right next door. Convenient to any place you want to visit in a wide radius.

Review collected in partnership with Best Western
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Helpful?
Thank Carole P
Hartfordgm, General Manager at Best Western Hartford Hotel & Suites, responded to this review

Dear Guest, Your kinds words and effort to share this with us is well appreciated. We are happy to hear, you had a memorable time here. It's nice to see that our effort in Service find its recognition as well. Thanks again and all the best. General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN Hartford Hotel & Suites in Hartford, CT is located just five - ten minutes from downtown and at the crossroads of New England - Routes I-91 and I-84. The hotel is conveniently located 1.5 miles from the Hartford Convention Center, and is near the CT Expo Center, XL Center, Downtown Hartford corporate offices, The Mark Twain House & Museum, XFINITY Theater, Six Flags(R) New England, Goodwin Park Golf Course, Wadsworth Atheneum, Hartford Hospital, and St. Francis Hospital are nearby as well, including Aetna(R), the University of Hartford, Trinity College and the Connecticut State Capitol building. Our patrons stay connected with business amenities like free high-speed, wireless Internet access and a business center. We also boast 943 square feet of meeting space, ideal for most meetings or events in Hartford, CT. Our hotel's location is a few miles from some of Hartford's most popular attractions. Take a tour through Hartford's many historic homes like the Harriet Beecher Stowe Center and The Mark Twain House & Museum. You can see contemporary and classic works of art at the Wadsworth Atheneum or spend the day outdoors at Bushnell Park. Let our hotel in Hartford be your home away from home. Join us each morning for a full hot breakfast buffet, enjoy a refreshing swim in our seasonal heated outdoor pool, relax in our indoor whirlpool or get an invigorating workout in our fitness center. The hotel is 100% non-smoking in all Guest rooms and Public areas. This Hartford, CT hotel's location near downtown Hartford makes us the ideal choice for both business and leisure travelers. We provide complimentary shuttle service to 7 miles radius within the greater Hartford area. Book your stay at the BEST WESTERN Hartford Hotel & Suites today! Must be 21 years of age to check-in. ... more   less 

Additional Information about Best Western Hartford Hotel & Suites

Address: 185 Brainard Rd, Hartford, CT 06114-2102 (Formerly Holiday Inn Express Hotel & Suites)
Region: United States > Connecticut > Hartford
Price Range: ₹ 6,783 - ₹ 10,400 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Hartford Hotel & Suites 2.5*
Number of rooms: 129
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Best Western, Hotels.com, Hotwire, Orbitz, Travelocity, Priceline, Ctrip TA, Cancelon, Cheap Tickets, getaroom.com, Evoline ltd, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Hartford Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel Hartford
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hartford
Holiday Inn Hartford
Hotel Style:
#1 Best Value Hotel in Hartford
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Hartford Hotel & Suites staff and other travellers.
6 questions
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Questions? Get answers from Best Western Hartford Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 1st floor in the back & no noise background.”
gpstubby, 3 Aug 2016 | Read review
“Please read my review for tips”
sctredsoxone, 18 Jul 2016 | Read review
“Rooms in a different hotel a better choice if you want certainty of hot water”
Marcc237, 24 Apr 2016 | Read review
“Room 127 was excellent.”
karls928, 2 Apr 2016 | Read review
“don`t drink the lobby`s coffee eww (my opinion)”
deond794, 27 Mar 2016 | Read review
5 of 5
Ctrip.com
US$ 108* /night
View Deal
Expedia.comUS$ 110
Orbitz.comUS$ 111
HotelQuicklyUS$ 130
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Prices are for 1 room, 2 adults
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