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Best Western Hartford Hotel & Suites

Traveller (31)
Room & Suite (25)
Dining (9)
Hotel website
185 Brainard Rd, Hartford, CT 06114-2102 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Shuttle or Taxi Services
2.5 Star accommodation
Additional information
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Offers from Best Western Hartford Hotel & Suites
Offers & Announcements: BOOK DIRECT & SAVE
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28 Oct29 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (459)
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All reviews seafood restaurant chowder pot front desk shuttle service room was clean outdoor pool free breakfast breakfast was excellent cheer competition hot tub yogurt off the highway right next door close to downtown housekeeping staff new england water pressure
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1 - 5 of 445 reviews
Reviewed 5 days ago via mobile

Staff needs training - gives out inaccurate responses or must rely on Asst. manager to micromanage. Asst. managers both blame the customer and rudeness is way beyond the limit. Nice room, good value but...

Thank Tokyolifestyle
Hotel's Favourite
Reviewed 31 May 2018

For this level of lodging (2 1/2 star), all my expections were fully met. Nice clean room, friendly staff, high quality breakfast, convenient access to Hartford, great casual restaurant (U.S.S. Chowder Pot IV) just a few steps away.

Review collected in partnership with Best Western
Thank Matthew C
Response from Hartfordgm, General Manager at Best Western Hartford Hotel & SuitesResponded 30 July 2018

Hi Matthew, So happy you enjoyed your stay with us thank you for your awesome review. We cannot wait to see you again but until then have a great day. My best, Lindsey Struck General Manager

Reviewed 1 week ago

Reasonable price hotel situated right off 91N in an industrial area. Outside parking lot needs more lighting. Staff was friendly and helpful. We only stayed overnight but the amenities for the price you can't beat. Indoor swimming pool, hot tub and exercise room.!

Review collected in partnership with Best Western
Thank Sharon A H
Reviewed 2 weeks ago via mobile

We stopped here for one night last month as part of a 10-day Greyhound Bus tour of the NE states. Initially we were disappointed at the Hotel's location, being a taxi ride from the Bus Station and too far to practically walk when you're tired...More

Thank M0rpheus
Reviewed 3 weeks ago

I actually was a little surprised as to how comfortable our stay was at the BW in Hartford. It was very clean, with a friendly & helpful staff and a fine room. I wanted a room that was quiet and they accommodated that.

Review collected in partnership with Best Western
Thank Suet149
View more reviews
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Wheelchair Access
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Price range
US$ 108 - US$ 170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Price range
US$ 108 - US$ 170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Traveller (31)
Room & Suite (25)
Dining (9)
Pool & Beach (2)
Business Centre & Event Rooms (2)
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Nearby RestaurantsSee all 472 nearby restaurants
Costa Del Sol Restaurante
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Carbone's Restaurant
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1.16 km away
Chowder Pot IV
355 reviews
.09 km away
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55 reviews
1.24 km away
Nearby AttractionsSee all 79 nearby attractions
Old Wethersfield
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2.59 km away
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Wethersfield Library
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2.56 km away
Wethersfield Museum
9 reviews
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Questions & Answers
Ask a question
Melissa G
14 August 2018|
Response from Bob H | Reviewed this property |
Labor Day weekend is the last weekend for the summer
24 June 2017|
AnswerShow all 2 answers
Response from Madison M | Reviewed this property |
No they do not.
Jessica D
29 October 2016|
AnswerShow all 6 answers
Response from Claudia E | Reviewed this property |
Room Tips
"Most rooms that we walked by on the lower level smelled like pot, try to ask for a non-smoking area."
31 Aug 2018
Read review
"Rooms facing the back and not on the first floor are best."
16 Jul 2017
Read review
"We were on the 1st floor in the back & no noise background."
3 Aug 2016
Read review
"Please read my review for tips"
18 Jul 2016
Read review
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