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Clarion Hotel & Suites Hamden

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135 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Start your review of Clarion Hotel & Suites Hamden
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Gros Morne National Park, Canada
Reviewed 2 weeks ago

When we stayed here several years ago, the lobby was torn apart and the rooms needed upgrading. When we stayed this time, we were amazed by the transformation. Our room and bathroom was renovated and looked great. It was all very clean. Our only "issue" was that the entrance to the banquet facility was at the far end of our...

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Helpful?
Thank PAKatieR
Brewster, New York
Reviewed 3 weeks ago

Room was clean, that's the only good thing I can say about this hotel. Shabby is putting it nicely. Dresser was broken and spackle on the wall where the towel rack had been repaired had never been painted and it was obviously not a new repair(white spackle on tan wall). Bathtub had so many repair spots that we were afraid...

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Helpful?
Thank Rvtx6
New York City, New York
Reviewed 15 January 2017 via mobile

Let me start this review off with something positive. The service was very good.....that's where it ends. This hotel was below my expectations and standards. There was a permanent flood in the hallway leading to the elevators. The room smelled, the carpet was worn and disgusting, and when I checked in the heat was off and room temperature was 54...

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Thank sbs776
Reviewed 9 January 2017

My wedding was at Cascade in Hamden on 12/31/16, and I had a number of hotel rooms reserved for our guests at this Clarion. I am still baffled and disappointed with the customer service at this hotel and I want to encourage everyone not to book here! I will start with our wedding block... we were told that we had...

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Helpful?
Thank Bianca L
Noel B, General Manager at Clarion Hotel & Suites Hamden, responded to this review

Hello Bianca, Thank you for taking the time to provide us with feedback about your recent stay. Please accept our sincere apologies for the dissatisfaction with your stay that you have expressed. I must hasten to point out that we are appreciative of our guest feedback as we strive to provide top quality service to all our guests. I must...

Boulder, CO
Reviewed 29 December 2016

I visited in December 2016. I was in town for a funeral and my son and I needed a room for one to three nights when accommodations with family became unexpectedly unavailable. We arrived without a reservation (but had checked prices on-line). Plenty of free parking. Todd was very helpful and got us booked at AAA rate (80 for a...

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Thank Bothrops
Reviewed 29 November 2016

I found the Clarion Hotel on Whitney Ave in Hamden, CT clean and comfortable, we had a room on the second floor which was to far for my husband to walk, they have elevators, but my husband has a health issue so I went downstairs and ask if we could change our room. Viviana was at the front desk and...

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Helpful?
Thank whatevertwo
Reviewed 7 November 2016 via mobile

We stayed here two nights because of a function in the area. The location was perfect for us. The hotel is outdated and needs a good cleaning. Our bathroom shower had mold in several areas. The towel rack is barely hanging on and when you take the towel, it comes out of the wall! The wallpaper is coming off the...

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Helpful?
Thank Niti R
Management response:

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer...

Fort Worth, Texas
Reviewed 21 October 2016 via mobile

We needed a reasonably priced place to stay. This fit. Room was 2 queen beds very spacious with a small fridge and microwave. Beds ok, pillow tiny..I live a room with good pillows . Needs updating in the bathroom especially. Free breakfast. What I must say was the most pleasant part of the stay was the most friendly and helpful...

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1Thank 15bubbles
Nicole H, Director of Sales at Clarion Hotel & Suites Hamden, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We are very happy to hear that your stay was enjoyable. We have noted your suggestions for pillow and bathroom improvements. We are still making changes and renovating. We really appreciate your feedback. Please come again soon so that you are able too see all of our improvements...

Matthews, North Carolina
Reviewed 18 October 2016

Very comfortable room and close to a lot of things. We only stayed one night but would not hesitate to stay longer in future. Rooms had inside access and were very quiet. King bed slept well. More than adequate hot breakfast.

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Helpful?
Thank Genie M
Nicole H, Director of Sales at Clarion Hotel & Suites Hamden, responded to this review

Dear Genie, Thank you for taking the time to review our hotel. We are very happy to hear that you had such and enjoyable stay. We aim for guest satisfaction 24/7 and it is always a pleasure to know that we are on the right track. Please come again soon and stay a little longer. Sincerely, Nicole

Amherst, Massachusetts
Reviewed 9 October 2016 via mobile

It looks like an update old hotel but I was pleasantly surprised. The front desk staff were polite and friendly. We arrived at 1:30 and check in wasn't until 4:30. We had to take our stuff back out to car and returned later. There is an indoor pool and gym but we didn't use them. Our room was quiet, comfortable...

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Helpful?
1Thank Patricia D
Nicole H, Director of Sales at Clarion Hotel & Suites Hamden, responded to this review

Dear Patricia, Thanks for taking the time to review our hotel. We really appreciate your feedback, I must admit I smiled when I read your comments about Gary. He is a pleasure to have! Thanks again, please do come again to stay with us. We appreciate you. Sincerely, Nicole

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
New Haven counties newest premier hotel. The Clarion will immediately impress any guest. The polished marble lobby is lavishly decorated with inviting furniture and a fireplace that will warm any traveler. The hotel features 103 guest rooms including 16 state of the art suites. The hotel is minutes from Yale, Quinnipiac, Southern and New Haven Universities. All rooms include free parking, indoor pool and jacuzzi, free high speed internet and fitness room. ... more   less 

Additional Information about Clarion Hotel & Suites Hamden

Address: 2260 Whitney Avenue, Hamden, CT 06518 (Formerly Howard Johnson Inn)
Region: United States > Connecticut > Hamden
Price Range: ₹ 7,521 - ₹ 11,575 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel & Suites Hamden 3*
Number of rooms: 90
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Also Known As:
Clarion Hotel And Suites Hamden
Clarion Hotel Hamden
Clarion Hamden
Hamden Clarion
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Questions & Answers

Questions? Get answers from Clarion Hotel & Suites Hamden staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“they have pet friendly rooms”
 of 5 bubbles PAKatieR, 8 Mar 2017 | Read review
“The hotel was very quiet, probably due to the original reinforced concrete construction”
 of 5 bubbles HEtkind, 28 Sep 2016 | Read review
“Currently, this hotel is poorly managed.”
 of 5 bubbles vgglcsw, 8 Jul 2016 | Read review
“Ask to see room first.”
 of 5 bubbles jmb4721, 27 Jun 2016 | Read review
“Ask for the newly renovated section.”
 of 5 bubbles JoanieDC, 23 May 2016 | Read review
5 of 5