Gold Star Inn & Suites
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About
Finding an ideal budget friendly hotel in Groton does not have to be difficult. Welcome to Gold Star Inn & Suites, a nice option for travellers like you.
Guest rooms offer amenities such as a flat screen TV and a kitchenette, and guests can go online with free wifi offered by the hotel.
The property also features free breakfast to make your visit even more pleasant. Guests arriving by vehicle have access to free parking.
While staying at Gold Star Inn & Suites, visitors can check out US Submarine Veterans of WWII National Memorial East (1.7 mi) and Poquonnock River Walkway (1.9 mi), some of Groton's top attractions.
When you’re feeling hungry, be sure to check out Pick Pockets and Deli, which is a Mediterranean restaurant that is popular with locals and out-of-towners alike.
Should time allow, Central Bark Dog Park is a popular attraction that is within walking distance.
Gold Star Inn & Suites puts the best of Groton at your fingertips, making your stay both relaxing and enjoyable.
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The bad--Very poorly managed. The amenities here were extraordinarily out of date. Example--I booked this room b/c it had a microwave. THE MICROWAVE WAS SO OLD THAT IT HAD A DIAL ON IT. I was afraid to use it. Management could purchase an up-to-date microwave for under $100. The faucet fixtures were tarnished and leaky. THE ROOM DIDN'T EVEN HAVE AN ALARM CLOCK IN IT! (We did comment on this, and the staff provided us with one--but honestly, we shouldn't have to ask!). The flooring was torn, the towel rack was falling off, the windows and door were difficult to lock, the wallpaper was peeling off, we had an iron but no ironing board, the chairs were so old that the dirt on the arm rests was visible and the tissue box wasn't filled. Oh, AND THERE WAS AN OLD, DIRTY MATTRESS JUST HANGING OUT IN THE BACK, LEANED UP AGAINST THE HOTEL. Real classy.
You definitely can get a better value elsewhere. A lot of these things are easy fixes that wouldn't cost much to take care of, and the management's failure to do so says to me as a customer--"We just want your money and don't care about your level of comfort."
The microwave was old and dirty from circa 1980 and the couches were worn and ripped. There was no heat on one side of the room and the other side had heat but made sparking noises when turned on. The toliet was dripping (very loud) and didn't flush right and was loose when you sit on it. The maintenance man spoke only spanish and it was hard to communicate with him about the toilet problems and heat problems. We had to wait a long time while an electrician came by the next day and he told us that the heater/a/c unit needs to be replaced and that he fixed 6 units in the past week. He said the units are about 15 years old and the owners have been slow to replace them. The front desk person told us she would give us another luxury room but we passed as they were worse than the room we were staying in! The other room she showed us had no heat as well and was in worse shape. The fire alarm kept going off a few times a day and the front desk kept calling us to see if we were cooking in the room. I wouldn't touch those old pots and dishes in the cupboards if you paid me to.
The blinds were bent on all the windows and didn't open and there is a huge cathedral window without any blinds or shade on it which lit up the entire room and it was so hard to get sleep as the light from the parking lot was shining in our room at night and as soon as the sun was up so were we! We hardly slept.
The staff are friendly but not accommodating. I called many times the front desk and they told me that they have not received any complaints about the problems we were having and that there is nothing they can do for us.
I have to say is that the king bed was comfortable but we didn't sleep much due to the noise from the dripping toilet and having constant light in the room. There were 2 TVs with Cable TV which was nice and the room was pretty much clean. The jacuzzi was small but it was clean and it worked. We had to beg for extra Towels which were worn as they only gave you 1 hand towel and 2 small bath towels in the room and were told they ran out of towels and would come by later to bring us more. This went on for 3 days! This hotel needs major updating and we will not be staying here again!
Early this morning my wife had an appointment so I decided to sleep in. While I was in the bathroom I heard the room phone ring but I didn't get to it in time. I thought nothing of it and went back in the bedroom to lay down. I thought that I heard some noise coming from the living room area and I opened the door to find one of the hotel workers going through our belongings.
When I opened the door it startled the worker and all that he could say was "I didn't see the sign", without ever looking back at the door. We called the police and to our surprise the person in our room was the hotel manager and his reason that he told the police officer for going through our belongings was to see if we needed room service.
To make a long story short we immediately made other arrangements for a place to stay.
I will be honest, we were suspicious because when we'd leave the room (even with the "privacy please" sign up) and return later things seemed like they weren't where we put them. But, never in my life have I even encountered such a blatant and unwarranted violation of privacy.
The Sojourner Inn is under new management and they are quite simply horrible. The hotel is in very bad shape.
We arrived last night for a room that we reserved in advance. Our room was dirty, there were no clean towels, it had a strong mildue odor, and the ceiling was actually dripping rainwater onto our bed. When we asked the front desk for help they were very rude and basically refused to help us.
We checked out first thing this morning (in the pouring rain no less) and relocated to another nearby hotel to finish our vacation.
Do not, I repeat, do not stay at the Sojourner Inn.
"Burn holes in the furniture. Jet in the whirlpool tub broken, staff barely speak to you except to take your money. Dirty towels"Read full review
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