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Holiday Inn Hartford Downtown Area

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Holiday Inn Hartford Downtown Area
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219 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hartford Downtown Area
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Showing 215: English reviews
Reviewed 1 September 2014

Stopped at this hotel on our way to NJ. The location was perfect for us to get back on the highway. The room and common areas were very clean and the staff was very helpful. This hotel has been recently renovated and looks beautiful! Can't wait to come back!

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Helpful?
Thank MilfordKelleyc
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thank you so much for your awesome review! t is truly appreciated and we look forward to being of service to you again in the near future! All the best, Johan Liebenberg General Manager

Hartford, Connecticut
Reviewed 11 August 2014

Located on a pedestrian or walking street along the old town square in city. The hotel is an old building but well renovated into a 5-star hotel. We requested for an early check-in, it was approved, we request for a late check-out, it was approved also, even on a off season time, some hotel would not have approved it. The...

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Helpful?
Thank SaiF B
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thank you very much for taking the time to review our hotel. We look forward to serving you again in the near future. Enjoy the rest of your summer. Johan Liebenberg General Manager

East Hartford, Connecticut
Reviewed 11 August 2014

My company hosted an event at the Holiday Inn in July and we were very pleased with the service. Carol was amazing to work with and has great follow-up and responsiveness! The food was delicious and the staff was very accommodating with every request we made. The renovations that were recently completed are modern, functional and aesthetically pleasing!

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Helpful?
Thank Kelly S
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Dear Kelly, Thanks so much for the great review of our hotel. We appreciate your kind feedback and I will be sure to share your comments with the team. See you soon, Johan Liebenberg General Manager

Sunriver, Oregon
Reviewed 1 August 2014

We had a relative in the hospital in Hartford and so decided to book a Hotwire stay near by. From the moment we checked in to the moment we left we were treated like gold. The hotel managers had a greeeting for guests on the first night of our stay and we spoke with them both personally. They offered up...

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Helpful?
Thank 473steve_t
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Hi Steve, Thanks so much for taking the time to do a review of the Holiday Inn Hartford Downtown Area. It was great to meet you and your wife and I am very glad to hear that we were able to meet your expectations while you were visiting your Mother-in-Law here in Hartford. It was a pleasure to be of...

Uxbridge, Massachusetts
Reviewed 22 July 2014 via mobile

Stayed here after a concert at the Xfinity Center - 0.8 miles away, and it is definitely within walking distance. You have to cross a bridge, but there is a pedestrian walkway. Rooms are clean and when we stayed, the hotel was quiet, despite what seemed like too many costumed human beings. Access seemed like it was right off of...

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Helpful?
Thank reefcomber
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Dear Jess B, Thank you so much for your review of the Holiday Inn Hartford Downtown Area. I am happy to hear that you had a great weekend, it was indeed an interesting one with all of the "costumed humans" that attended the annual ConnectiCon Convention. They are a fun bunch! Enjoy your summer, Johan Liebenberg General Manager

mjt184
Reviewed 21 July 2014

Recently stayed here for one night to go to a concert at the Xfinity Theater. It was clean and comfortable. Check in was quick and easy but had an issue with the air conditioning not working when we got to our room. Called the front desk and they had someone fix it in less than 30 minutes. Great location and...

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1Thank mjt184
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thank you very much for your review of our hotel. The Dave Mathews concert at the Xfinity Theatre was a huge event for the city seeing as it was on the same weekend as Riverfest and all hotels were sold out, I'm glad we could accommodate you. Enjoy your summer and we hope to see you again soon. Johan Liebenberg

Fort Worth, Texas
Reviewed 3 July 2014

TOO MANY NICE THINGS TO STAY - Carol Catrini, Renee Denno, Bernice Peltier and Denise Devillez were the perfect assets to our trial team. Not only did they treat our entire team like family, but everyone at the hotel went above and beyond to help make our 7 week stay in Hartford a great experience. Could not have asked for...

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Helpful?
Thank Jennifer M
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Dear Jennifer, Thank you so much for your review of our hotel. We really enjoyed having your legal team here during the trial. They were a great bunch of people and they became family very quickly. We miss all of them already. Also, I will make sure to share your compliments with my team. Thanks again! Johan

Hicksville, New York
Reviewed 8 June 2014

Stayed at the Holiday Inn this week. I am not a big fan of Holiday Inn's in general, but needed something that was close to downtown Hartford. It was a beautiful, reasonably priced property close to downtown (about 3 minutes) which made it very convenient for my co-workers to pick me up. It also offers a free shuttle to take...

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Helpful?
Thank Barbara W
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Dear Barbara, I love reading reviews such as yours!! Thank you very much for taking the time to rate our hotel, I am always happy when someone walks in skeptical but out as a loyal customer. See you soon, Johan Liebenberg

Milford, Connecticut
Reviewed 6 June 2014

This hotel has been nicely renovated recently so a lot of the negative reviews listed here don't really apply anymore. Excellent, safe location with spacious rooms featuring typical amenities for a hotel property of this type. Great for the business traveler with or without a car that wants to stay in the downtown Hartford area as the hotel does feature...

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Helpful?
Thank MattBCT83
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Dear Matt, Thank you for your review and for being such a loyal customer. We truly appreciate you staying with us so frequently, thank you very much for your business. All the best and have a great summer!! Johan Liebenberg

Oswego, New York
Reviewed 4 June 2014

My complaint as follows: Sir: I wanted to bring to your attention about how rude your front desk clerk Sefrada I believe his name is. It started out yesterday when I tried to check in to this hotel. I called at noon time to get a room set up for 4 nights through the company I work for. The women...

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Helpful?
4Thank Mikesouthfla
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Dear Mike, I apologize for the inconvenience suffered during check-in. Please know that this is not our usual standard. We strive to get every guest checked in as quickly as possible an I am sorry if this was not the case with your stay. I believe our Front Office Manager has already contacted you but if you need any further...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Easily accessible from Interstates 91 and 84 and located only 12 miles from Bradley International Airport, Holiday Inn Hartford Downtown Area features 215 tastefully appointed guest rooms and suites. Additionally, there is more than 7,200 square feet of meeting and event spaces. Plus a restaurant and lounge. ... more   less 

Additional Information about Holiday Inn Hartford Downtown Area

Address: 100 E River Dr, East Hartford, CT 06108-3233 (Formerly Hartford Plaza Hotel)
Region: United States > Connecticut > East Hartford
Price Range: ₹ 6,742 - ₹ 10,567 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Hartford Downtown Area 3.5*
Number of rooms: 215
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Also Known As:
Sheraton Hotel East Hartford
Sheraton East Hartford
East Hartford Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hartford Downtown Area staff and other travellers.
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Questions? Get answers from Holiday Inn Hartford Downtown Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure of a good tip,but all rooms are accessible by elevator.”
Bjackman, 8 Feb 2017 | Read review
“8th floor had upgraded bathroom”
chriswQ9239EY, 21 Jan 2017 | Read review
“Love the pillows!!”
Csheeshka, 17 Dec 2016 | Read review
“I will not stay here again and I would not recommend this hotel to anyone. I will be sending a letter stating this.”
Jadtino, 20 Nov 2016 | Read review
“don't stay here.”
karlenew2014, 2 Nov 2016 | Read review
5 of 5